Synchrony Fraud Specialist Interview Questions and Answers

TSYS is a global payment solutions provider that offers a range of services including fraud prevention and detection.

• TSYS stands for Total System Services, Inc.

• It is one of the largest payment processors in the world.

• TSYS provides services such as credit card processing, merchant services, and fraud prevention solutions.

• The company offers tools and technologies to help businesses detect and prevent fraudulent transacti...read more

Customer service is important with fraud victims to provide support, guidance, and reassurance during a stressful time.

• Building trust and rapport with victims can help them feel supported and more likely to cooperate with investigations.

• Providing clear and timely communication can help victims understand the situation and next steps.

• Offering resources and assistance can help victims navigate the process of reporting fr...read more

The background process of credit cards involves application, approval, issuance, usage, billing, and payment.

• Application: Customer applies for a credit card with a financial institution.

• Approval: The financial institution reviews the customer's credit history and other factors to approve or deny the application.

• Issuance: If approved, the credit card is issued to the customer.

• Usage: The customer uses the credit card to ...read more