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Sutherland Global Services
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Sutherland Global Services Telecaller Interview Questions and Answers
Sutherland Global Services Telecaller Interview Experiences
3 interviews found
Anonymous
Selected
I applied via Referral and was interviewed in Aug 2024. There were 2 interview rounds.
(3 Questions)
- Q1. Tell about ur self.?
- Ans.
I am a dedicated and enthusiastic individual with excellent communication skills and a passion for helping others.
Experienced in customer service and sales
Strong communication skills
Ability to work well under pressure
Passionate about providing excellent service to customers
- Q2. What is your roll and responsibility.?
- Ans.
As a Telecaller, my role is to make outbound calls to potential customers, promote products or services, and generate leads for the sales team.
Making outbound calls to potential customers
Promoting products or services
Generating leads for the sales team
Handling customer inquiries and resolving issues
Maintaining call records and updating customer information
- Q3. Why i should hire you.?
- Ans.
I am a dedicated and experienced telecaller with excellent communication skills and a proven track record of achieving sales targets.
I have a strong background in sales and customer service.
I am highly motivated and have a positive attitude towards achieving goals.
I have excellent communication skills and can effectively engage with customers over the phone.
I have a proven track record of meeting and exceeding sales ta
Explained about package and can facility
Interview Preparation Tips
- Management
I applied via Newspaper Ad and was interviewed in Feb 2024. There were 2 interview rounds.
Very slow process no proper informations given
(4 Questions)
- Q1. Interview starts in morning 10'O clock ends with night 8'O clock
- Q2. Self introduction
- Q3. How was the Day?
- Q4. Ok wait for 5 mins.I'will Call you.
I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.
(1 Question)
- Q1. Give a detail of your best day A rainy day with beautiful dreams
(1 Question)
- Q1. Chatting capabilities Able to answer in english properly
Interview Preparation Tips
- Good communication
What people are saying about Sutherland Global Services
Interview questions from similar companies
I applied via Walk-in and was interviewed before Jan 2021. There were 2 interview rounds.
(5 Questions)
- Q1. Tell me something abt ur self
- Q2. How many year u have working experience
- Q3. Why u left the last job.reason
- Q4. Wat kind of cms u use to handle in ur last job
- Q5. Tell me something abt ur last process
Interview Preparation Tips
(3 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and experienced tele caller with a strong background in customer service and sales.
Experienced in making outbound calls to potential customers
Skilled in building rapport and providing excellent customer service
Proven track record of meeting and exceeding sales targets
- Q2. Give translation for the following
- Ans.
Translation of 'I want you to Answer the question'
Je veux que vous répondiez à la question (French)
Quiero que respondas la pregunta (Spanish)
Ich möchte, dass du die Frage beantwortest (German)
- Q3. Versant test Which is held from your mobile phone with the help of versent apk
Interview Preparation Tips
Make sure you are good in english reading and translation....
Typing test 15 words per min
Shaik Zoha
(1 Question)
- Q1. Any topic speak for 1 min
- Ans.
I will speak about the importance of effective communication in customer service.
Effective communication is key in building rapport with customers
Active listening helps in understanding customer needs and concerns
Clear and concise communication can prevent misunderstandings and conflicts
Using positive language and tone can enhance customer experience
Examples: repeating back information to confirm understanding, asking
I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.
(1 Question)
- Q1. What are your salary expectations?
Interview Preparation Tips
- Photography
I applied via Referral and was interviewed in Jul 2022. There were 2 interview rounds.
(3 Questions)
- Q1. About yourself my name is Asmakhatoon khatoon idid graduation in b.com and i have teaching experience igot hr recruter job in fair links but due to my son i drop it and looking for work from hom...
- Q2. Tell something about your memorable day
- Ans.
My memorable day was when I won a singing competition.
Participated in a singing competition
Performed my favorite song
Received first prize and recognition
Celebrated with friends and family
- Q3. Where you see yourself after 5 year
- Ans.
In 5 years, I see myself as a successful telecaller, having gained expertise in customer service and communication skills.
Working as a team leader, managing a group of telecallers
Achieving high sales targets consistently
Building strong relationships with clients and customers
Continuously improving my communication and persuasion skills
Taking on additional responsibilities and contributing to the growth of the company
Interview Preparation Tips
(1 Question)
- Q1. Introduction, about City and motivation to join this jib
I applied via AmbitionBox and was interviewed in Nov 2023. There was 1 interview round.
(2 Questions)
- Q1. Time management
- Q2. What you do yesterday
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Sutherland Global Services Telecaller Interview Process
based on 3 interviews
Interview experience
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Sutherland Global Services Telecaller Reviews and Ratings
based on 6 reviews
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