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Sutherland Global Services Telecaller Interview Questions and Answers

Updated 1 Sep 2024

Sutherland Global Services Telecaller Interview Experiences

3 interviews found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 1 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell about ur self.?
  • Ans. 

    I am a dedicated and enthusiastic individual with excellent communication skills and a passion for helping others.

    • Experienced in customer service and sales

    • Strong communication skills

    • Ability to work well under pressure

    • Passionate about providing excellent service to customers

  • Answered by AI
  • Q2. What is your roll and responsibility.?
  • Ans. 

    As a Telecaller, my role is to make outbound calls to potential customers, promote products or services, and generate leads for the sales team.

    • Making outbound calls to potential customers

    • Promoting products or services

    • Generating leads for the sales team

    • Handling customer inquiries and resolving issues

    • Maintaining call records and updating customer information

  • Answered by AI
  • Q3. Why i should hire you.?
  • Ans. 

    I am a dedicated and experienced telecaller with excellent communication skills and a proven track record of achieving sales targets.

    • I have a strong background in sales and customer service.

    • I am highly motivated and have a positive attitude towards achieving goals.

    • I have excellent communication skills and can effectively engage with customers over the phone.

    • I have a proven track record of meeting and exceeding sales ta

  • Answered by AI
Round 2 - Group Discussion 

Explained about package and can facility

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Telecaller interview:
  • Management
Interview preparation tips for other job seekers - Prepare good towards interview

Telecaller Interview Questions & Answers

user image Anonymous

posted on 24 Mar 2024

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Newspaper Ad and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Very slow process no proper informations given

Round 2 - One-on-one 

(4 Questions)

  • Q1. Interview starts in morning 10'O clock ends with night 8'O clock
  • Q2. Self introduction
  • Q3. How was the Day?
  • Q4. Ok wait for 5 mins.I'will Call you.

Telecaller Interview Questions Asked at Other Companies

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Q2. Some times switch off customer number what do you
Q3. How to compromise a customer who don't want pay the due
asked in 9 Plus 9
Q4. Tell me the difference between credit card & Debit card
asked in 9 Plus 9
Q5. What is credit card & what is debit card

Telecaller Interview Questions & Answers

user image Anonymous

posted on 29 Jun 2022

I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Give a detail of your best day A rainy day with beautiful dreams
Round 3 - HR 

(1 Question)

  • Q1. Chatting capabilities Able to answer in english properly

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Telecaller interview:
  • Good communication
Interview preparation tips for other job seekers - Love your job and work with confidence. Work hard. Be kind and sincere. Love everyone.

What people are saying about Sutherland Global Services

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Interview questions from similar companies

I applied via Walk-in and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me something abt ur self
  • Q2. How many year u have working experience
  • Q3. Why u left the last job.reason
  • Q4. Wat kind of cms u use to handle in ur last job
  • Q5. Tell me something abt ur last process

Interview Preparation Tips

Interview preparation tips for other job seekers - R u aware abt the company.he might give u one topic to tell u to share ur view on the topic
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced tele caller with a strong background in customer service and sales.

    • Experienced in making outbound calls to potential customers

    • Skilled in building rapport and providing excellent customer service

    • Proven track record of meeting and exceeding sales targets

  • Answered by AI
  • Q2. Give translation for the following
  • Ans. 

    Translation of 'I want you to Answer the question'

    • Je veux que vous répondiez à la question (French)

    • Quiero que respondas la pregunta (Spanish)

    • Ich möchte, dass du die Frage beantwortest (German)

  • Answered by AI
  • Q3. Versant test Which is held from your mobile phone with the help of versent apk

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with a high confidence 💪
Make sure you are good in english reading and translation....
Typing test 15 words per min
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Any topic speak for 1 min
  • Ans. 

    I will speak about the importance of effective communication in customer service.

    • Effective communication is key in building rapport with customers

    • Active listening helps in understanding customer needs and concerns

    • Clear and concise communication can prevent misunderstandings and conflicts

    • Using positive language and tone can enhance customer experience

    • Examples: repeating back information to confirm understanding, asking

  • Answered by AI

I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Topics to prepare for Teleperformance Telecaller interview:
  • Photography
Interview preparation tips for other job seekers - Pump yourself up and stay positive

I applied via Referral and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About yourself my name is Asmakhatoon khatoon idid graduation in b.com and i have teaching experience igot hr recruter job in fair links but due to my son i drop it and looking for work from hom...
  • Q2. Tell something about your memorable day
  • Ans. 

    My memorable day was when I won a singing competition.

    • Participated in a singing competition

    • Performed my favorite song

    • Received first prize and recognition

    • Celebrated with friends and family

  • Answered by AI
  • Q3. Where you see yourself after 5 year
  • Ans. 

    In 5 years, I see myself as a successful telecaller, having gained expertise in customer service and communication skills.

    • Working as a team leader, managing a group of telecallers

    • Achieving high sales targets consistently

    • Building strong relationships with clients and customers

    • Continuously improving my communication and persuasion skills

    • Taking on additional responsibilities and contributing to the growth of the company

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do your best Be confidence and do hard work
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Introduction, about City and motivation to join this jib
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
-
Result
-

I applied via AmbitionBox and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Time management
  • Q2. What you do yesterday

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Telecaller interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, Group Discussion and Resume Shortlist.
What are the top questions asked in Sutherland Global Services Telecaller interview?

Some of the top questions asked at the Sutherland Global Services Telecaller interview -

  1. Interview starts in morning 10'O clock ends with night 8'O cl...read more
  2. Chatting capabilities Able to answer in english prope...read more
  3. Ok wait for 5 mins.I'will Call y...read more

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Sutherland Global Services Telecaller Interview Process

based on 3 interviews

Interview experience

4
  
Good
View more
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™

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Sutherland Global Services Telecaller Salary
based on 4 salaries
₹0.8 L/yr - ₹3.5 L/yr
19% more than the average Telecaller Salary in India
View more details

Sutherland Global Services Telecaller Reviews and Ratings

based on 6 reviews

2.4/5

Rating in categories

4.4

Skill development

4.1

Work-life balance

2.4

Salary

2.7

Job security

4.0

Company culture

3.3

Promotions

4.0

Work satisfaction

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