Star Health & Allied Insurance Interview Questions, Process, and Tips

Experienced professional with strong leadership skills and a passion for driving team success.

• Over 5 years of experience in project management and team leadership roles

• Proven track record of successfully leading cross-functional teams to achieve project goals

• Strong communication and interpersonal skills, able to motivate and inspire team members

• Passionate about continuous improvement and fostering a positive team cultu

I handled high call volume and angry customers by remaining calm, actively listening, and finding solutions to their concerns.

• Remain calm and composed during high call volume or with angry customers

• Actively listen to the customer's concerns and show empathy

• Find solutions to address the customer's issues and provide excellent customer service

• Offer alternatives or escalate to a supervisor if necessary