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Star Health & Allied Insurance

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30+ ATS Cargo Interview Questions and Answers

Updated 11 Nov 2024

Q1. How many types of Life Insurance?

Ans.

There are several types of life insurance policies available.

  • Term life insurance

  • Whole life insurance

  • Universal life insurance

  • Variable life insurance

  • Indexed universal life insurance

  • Final expense insurance

  • Group life insurance

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Q2. What is the full form of IRDA?

Ans.

IRDA stands for Insurance Regulatory and Development Authority.

  • IRDA is a regulatory body in India that oversees the insurance industry.

  • It was established in 1999 under the IRDA Act.

  • IRDA's main functions include issuing licenses to insurance companies, protecting policyholders' interests, and promoting the growth and development of the insurance sector.

  • IRDA also sets guidelines and regulations for insurance products and ensures compliance by insurance companies.

  • Examples of IRD...read more

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Q3. What you know about Star Health Insurance?

Ans.

Star Health Insurance is a leading insurance company in India specializing in health insurance.

  • Star Health Insurance is one of the largest standalone health insurance companies in India.

  • It offers a wide range of health insurance products and services.

  • The company has a strong network of hospitals and healthcare providers across the country.

  • Star Health Insurance provides coverage for various medical expenses, including hospitalization, surgeries, and critical illnesses.

  • They off...read more

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Q4. OSI model and what are the ones that are used particularly while real software development process takes place

Ans.

The OSI model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven layers.

  • The OSI model consists of seven layers: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

  • In real software development, layers commonly used are the Application layer, Transport layer, and sometimes the Network layer.

  • For example, when developing a web application, the Application layer protocols like HTTP are used, ...read more

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Q5. If the customer have a drinked then they addition in hospital after dead ???.then claim has been approved or not ????

Ans.

The claim may not be approved as the customer's death could be attributed to the drink.

  • The customer's death may be considered as a result of their own actions, drinking excessively.

  • If the customer's death is directly linked to the drink, the claim may not be approved.

  • The insurance company may investigate the circumstances surrounding the customer's death before approving the claim.

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Q6. Why is the lid of the manhole round and not any other shape?

Ans.

A round manhole lid cannot fall through the opening it covers, unlike other shapes.

  • Round shape is the only shape that cannot fall through its own opening

  • Round shape is easier to move and position compared to other shapes

  • Round shape is more structurally sound and can support heavy loads evenly

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Q7. If rs.1,00,000 is total amount of hospital but approved is 88000 . 12000 is diducted for wt?????

Ans.

The approved amount for the hospital is Rs. 88,000, with Rs. 12,000 deducted for an unknown reason.

  • Total amount of the hospital: Rs. 1,00,000

  • Approved amount: Rs. 88,000

  • Deducted amount: Rs. 12,000

  • Reason for deduction is unknown

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Q8. Do you know Computer operation with speed? Do you have knowledge in Excel Worksheet, VLOOKUP, HLOOKUP, PIVOT TABLE? This is must.

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Q9. How many %claims approved in star health.

Ans.

The percentage of claims approved in Star Health is not available.

  • The percentage of claims approved in Star Health is not disclosed publicly.

  • The information regarding the percentage of claims approved is not provided by Star Health.

  • Unfortunately, I don't have access to the specific data on the percentage of claims approved in Star Health.

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Q10. What are the key factors that a person must know about the health care?

Ans.

Key factors to know about healthcare include access, affordability, quality, and patient rights.

  • Access to healthcare services and facilities

  • Affordability of healthcare services and insurance

  • Quality of healthcare services and medical professionals

  • Patient rights and responsibilities

  • Importance of preventive care and regular check-ups

  • Understanding medical terminology and procedures

  • Awareness of health risks and lifestyle choices

  • Importance of mental health and well-being

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Q11. How will you takle the impolite and impatient customers?

Ans.

I would remain calm and empathetic while actively listening to their concerns and finding a solution to their problem.

  • Remain calm and composed

  • Listen actively to their concerns

  • Empathize with their situation

  • Offer a solution to their problem

  • Avoid taking their behavior personally

  • Maintain a professional tone

  • Thank them for their time and business

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Q12. What is Insurance?

Ans.

Insurance is a contract between an individual or organization and an insurance company, where the insured pays premiums in exchange for financial protection against potential losses or damages.

  • Insurance provides financial protection against unforeseen events or risks.

  • It involves a contract between the insured and the insurance company.

  • The insured pays regular premiums to the insurance company.

  • In case of a covered loss or damage, the insurance company compensates the insured.

  • T...read more

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Q13. How many parties in Insurance?

Ans.

There are typically three parties involved in insurance: the insurer, the insured, and the beneficiary.

  • Insurer: The company or organization that provides the insurance coverage.

  • Insured: The individual or entity that purchases the insurance policy.

  • Beneficiary: The person or entity designated to receive the benefits or payouts from the insurance policy.

  • Example: In car insurance, the insurance company (insurer) provides coverage to the car owner (insured), and in case of an acci...read more

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Q14. Bio data,what different between health insurance and life insurance

Ans.

Health insurance covers medical expenses, while life insurance provides financial protection in case of death.

  • Health insurance covers medical expenses such as doctor visits, hospital stays, and prescription medications.

  • Life insurance provides a lump sum payment to beneficiaries in the event of the policyholder's death.

  • Health insurance is typically used to cover costs related to illness or injury, while life insurance is used to provide financial security for loved ones after ...read more

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Q15. If then claim is cashless but not approved .wt is second way to process of claim ????

Ans.

The second way to process a cashless claim that is not approved is to submit a reimbursement claim.

  • The insured can submit all the necessary documents and bills related to the claim for reimbursement.

  • The reimbursement claim will be processed based on the policy terms and conditions.

  • The insured will receive the reimbursement amount after deducting any applicable deductibles or co-pays.

  • Examples of documents required for reimbursement claim: medical bills, prescriptions, diagnost...read more

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Q16. What is a process and thread? (OS)

Ans.

A process is an instance of a program running on a computer, while a thread is a unit of execution within a process.

  • A process has its own memory space, while threads within the same process share memory.

  • Processes are independent of each other, while threads within the same process can communicate with each other more easily.

  • Processes are heavyweight in terms of resource consumption, while threads are lightweight.

  • Examples: Chrome browser running multiple tabs as processes, eac...read more

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Q17. Are you comportable in sales insurance

Ans.

Yes, I am comfortable in sales insurance.

  • I have previous experience in selling insurance policies.

  • I am knowledgeable about different types of insurance policies and their benefits.

  • I am confident in my communication and negotiation skills.

  • I am willing to learn and adapt to new sales techniques.

  • I understand the importance of building trust and maintaining good relationships with clients.

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Q18. Do you know how to use excel ?

Ans.

Yes, I am proficient in using Excel for data analysis, reporting, and creating spreadsheets.

  • Proficient in using Excel for data analysis and reporting

  • Skilled in creating and managing spreadsheets

  • Familiar with advanced functions and formulas in Excel

  • Experienced in data visualization using charts and graphs

  • Able to perform data manipulation and sorting tasks efficiently

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Q19. How to handle customer? How to given service to customer and agents ?

Ans.

To handle customers and provide service to them and agents, it is important to prioritize their needs, communicate effectively, and maintain a positive attitude.

  • Listen actively to understand customer and agent needs

  • Respond promptly and courteously to inquiries and concerns

  • Provide accurate and helpful information

  • Offer personalized solutions and recommendations

  • Maintain a positive and professional attitude

  • Follow up to ensure customer satisfaction

  • Train and support agents to deliv...read more

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Q20. What compound is mostly used by chemical industry

Ans.

The most commonly used compound in the chemical industry is sulfuric acid.

  • Sulfuric acid is used in the production of fertilizers, detergents, and dyes.

  • It is also used in the refining of petroleum and the processing of metals.

  • Other commonly used compounds include ammonia, chlorine, and sodium hydroxide.

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Q21. High level components and the architecture of current project.

Ans.

The current project consists of high level components such as frontend, backend, database, and external APIs, following a microservices architecture.

  • Frontend built using React.js for the user interface

  • Backend implemented in Node.js using Express framework

  • Database is PostgreSQL for storing data

  • Microservices architecture with communication through RESTful APIs

  • Integration with external APIs for additional functionality

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Q22. How can sales health plan

Ans.

Sales health plan by identifying potential customers, understanding their needs, and offering tailored solutions.

  • Identify potential customers through market research and networking

  • Understand customer needs by asking questions and actively listening

  • Offer tailored solutions that meet customer needs and provide value

  • Provide ongoing support and follow-up to ensure customer satisfaction

  • Collaborate with marketing and product teams to develop effective sales strategies

  • Track and anal...read more

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Q23. Star rating of Health insurance industry

Ans.

The star rating of the health insurance industry varies depending on factors such as coverage, customer service, and affordability.

  • Star ratings are typically based on factors like coverage options, network size, customer satisfaction, and affordability.

  • Some popular rating agencies for health insurance include J.D. Power, Consumer Reports, and AM Best.

  • Higher star ratings indicate better overall performance and customer satisfaction.

  • It's important to consider both the star rati...read more

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Q24. Experience total years

Ans.

I have 10 years of experience in sales management.

  • Started as a sales representative and worked my way up to sales manager

  • Managed a team of sales professionals and consistently exceeded sales targets

  • Implemented successful sales strategies and initiatives to drive revenue growth

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Q25. Tell 5 Decision Maker Designation.

Ans.

Decision Maker Designations are key roles in a company responsible for making important decisions.

  • CEO - Chief Executive Officer

  • CFO - Chief Financial Officer

  • CMO - Chief Marketing Officer

  • CTO - Chief Technology Officer

  • COO - Chief Operating Officer

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Q26. What is the types of research

Ans.

Types of research include exploratory, descriptive, explanatory, and evaluative research.

  • Exploratory research aims to explore a topic and generate initial insights.

  • Descriptive research aims to describe characteristics of a population or phenomenon.

  • Explanatory research aims to establish cause-and-effect relationships.

  • Evaluative research aims to assess the effectiveness of a program or intervention.

  • Other types of research include qualitative, quantitative, longitudinal, cross-s...read more

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Q27. Define Defect cycle and test process

Ans.

Defect cycle is the process of identifying, reporting, fixing, and verifying defects in software development. Test process is the systematic approach to testing software.

  • Defect cycle involves identifying defects through testing, reporting them to the development team, fixing them, and verifying the fix.

  • Test process involves planning, designing, executing, and evaluating tests to ensure software meets requirements and is free of defects.

  • Defect cycle and test process are closel...read more

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Q28. What is email marketing?

Ans.

Email marketing is a digital marketing strategy that involves sending promotional messages to a targeted audience via email.

  • Email marketing helps businesses reach their target audience directly

  • It can be used to promote products, services, events, and more

  • Email marketing campaigns can include newsletters, promotional offers, and personalized content

  • Metrics such as open rates, click-through rates, and conversions are used to measure the success of email marketing

  • Examples of ema...read more

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Q29. Insurance per individual limit designs

Ans.

Insurance per individual limit designs refer to the maximum amount an insurance company will pay for a single claim or policy period.

  • Insurance companies set limits on how much they will pay out for each individual claim or policy period.

  • These limits can vary depending on the type of insurance and the coverage selected.

  • For example, a health insurance policy may have a per individual limit of $1 million for medical expenses.

  • Similarly, a car insurance policy may have a per indiv...read more

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Q30. Xpath for a given web element

Ans.

Xpath is a query language used to locate elements on a web page.

  • Xpath is used to navigate through elements and attributes in an XML or HTML document

  • It uses path expressions to select nodes or content in a document

  • Xpath can be used to locate elements based on their attributes, text content, position, etc.

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Q31. Sales experience

Ans.

I have over 5 years of sales experience in various industries.

  • I have consistently exceeded sales targets and quotas.

  • I have experience in both B2B and B2C sales.

  • I am skilled in building and maintaining relationships with clients.

  • I have experience in cold calling, lead generation, and closing deals.

  • I am proficient in using CRM software to manage sales pipelines and track progress.

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Q32. What is keywords?

Ans.

Keywords are specific words or phrases that are used in online content to help search engines understand the topic of the content.

  • Keywords are crucial for SEO and email marketing strategies.

  • They help improve search engine rankings and drive targeted traffic to a website.

  • Examples of keywords include 'email marketing', 'digital marketing', 'best email campaigns'.

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Q33. Strategues to improve sales

Ans.

Implementing targeted marketing campaigns, improving customer service, analyzing sales data for insights, training sales team

  • Implement targeted marketing campaigns to reach specific customer segments

  • Improve customer service to enhance customer satisfaction and loyalty

  • Analyze sales data to identify trends and opportunities for growth

  • Provide ongoing training and support for the sales team to improve their skills and performance

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Q34. Java 8 Feature?

Ans.

Java 8 introduced lambda expressions, functional interfaces, streams, and default methods in interfaces.

  • Lambda expressions allow you to pass functionality as an argument to a method.

  • Functional interfaces have a single abstract method and can be used with lambda expressions.

  • Streams provide a way to work with sequences of elements efficiently.

  • Default methods allow interfaces to have methods with implementation.

  • Example: (x, y) -> x + y is a lambda expression that adds two number...read more

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Q35. Types of testing

Ans.

Types of testing include functional, non-functional, manual, automated, regression, performance, and security testing.

  • Functional testing: Testing the functionality of the software against the requirements.

  • Non-functional testing: Testing aspects like performance, usability, and security.

  • Manual testing: Testing performed manually by QA engineers.

  • Automated testing: Testing performed using automation tools.

  • Regression testing: Testing to ensure that new code changes do not adverse...read more

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