Star Health & Allied Insurance
30+ ATS Cargo Interview Questions and Answers
Q1. How many types of Life Insurance?
There are several types of life insurance policies available.
Term life insurance
Whole life insurance
Universal life insurance
Variable life insurance
Indexed universal life insurance
Final expense insurance
Group life insurance
Q2. What is the full form of IRDA?
IRDA stands for Insurance Regulatory and Development Authority.
IRDA is a regulatory body in India that oversees the insurance industry.
It was established in 1999 under the IRDA Act.
IRDA's main functions include issuing licenses to insurance companies, protecting policyholders' interests, and promoting the growth and development of the insurance sector.
IRDA also sets guidelines and regulations for insurance products and ensures compliance by insurance companies.
Examples of IRD...read more
Q3. What you know about Star Health Insurance?
Star Health Insurance is a leading insurance company in India specializing in health insurance.
Star Health Insurance is one of the largest standalone health insurance companies in India.
It offers a wide range of health insurance products and services.
The company has a strong network of hospitals and healthcare providers across the country.
Star Health Insurance provides coverage for various medical expenses, including hospitalization, surgeries, and critical illnesses.
They off...read more
Q4. OSI model and what are the ones that are used particularly while real software development process takes place
The OSI model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven layers.
The OSI model consists of seven layers: Physical, Data Link, Network, Transport, Session, Presentation, and Application.
In real software development, layers commonly used are the Application layer, Transport layer, and sometimes the Network layer.
For example, when developing a web application, the Application layer protocols like HTTP are used, ...read more
Q5. If the customer have a drinked then they addition in hospital after dead ???.then claim has been approved or not ????
The claim may not be approved as the customer's death could be attributed to the drink.
The customer's death may be considered as a result of their own actions, drinking excessively.
If the customer's death is directly linked to the drink, the claim may not be approved.
The insurance company may investigate the circumstances surrounding the customer's death before approving the claim.
Q6. Why is the lid of the manhole round and not any other shape?
A round manhole lid cannot fall through the opening it covers, unlike other shapes.
Round shape is the only shape that cannot fall through its own opening
Round shape is easier to move and position compared to other shapes
Round shape is more structurally sound and can support heavy loads evenly
Q7. If rs.1,00,000 is total amount of hospital but approved is 88000 . 12000 is diducted for wt?????
The approved amount for the hospital is Rs. 88,000, with Rs. 12,000 deducted for an unknown reason.
Total amount of the hospital: Rs. 1,00,000
Approved amount: Rs. 88,000
Deducted amount: Rs. 12,000
Reason for deduction is unknown
Q8. Do you know Computer operation with speed? Do you have knowledge in Excel Worksheet, VLOOKUP, HLOOKUP, PIVOT TABLE? This is must.
Q9. How many %claims approved in star health.
The percentage of claims approved in Star Health is not available.
The percentage of claims approved in Star Health is not disclosed publicly.
The information regarding the percentage of claims approved is not provided by Star Health.
Unfortunately, I don't have access to the specific data on the percentage of claims approved in Star Health.
Q10. What are the key factors that a person must know about the health care?
Key factors to know about healthcare include access, affordability, quality, and patient rights.
Access to healthcare services and facilities
Affordability of healthcare services and insurance
Quality of healthcare services and medical professionals
Patient rights and responsibilities
Importance of preventive care and regular check-ups
Understanding medical terminology and procedures
Awareness of health risks and lifestyle choices
Importance of mental health and well-being
Q11. How will you takle the impolite and impatient customers?
I would remain calm and empathetic while actively listening to their concerns and finding a solution to their problem.
Remain calm and composed
Listen actively to their concerns
Empathize with their situation
Offer a solution to their problem
Avoid taking their behavior personally
Maintain a professional tone
Thank them for their time and business
Q12. What is Insurance?
Insurance is a contract between an individual or organization and an insurance company, where the insured pays premiums in exchange for financial protection against potential losses or damages.
Insurance provides financial protection against unforeseen events or risks.
It involves a contract between the insured and the insurance company.
The insured pays regular premiums to the insurance company.
In case of a covered loss or damage, the insurance company compensates the insured.
T...read more
Q13. How many parties in Insurance?
There are typically three parties involved in insurance: the insurer, the insured, and the beneficiary.
Insurer: The company or organization that provides the insurance coverage.
Insured: The individual or entity that purchases the insurance policy.
Beneficiary: The person or entity designated to receive the benefits or payouts from the insurance policy.
Example: In car insurance, the insurance company (insurer) provides coverage to the car owner (insured), and in case of an acci...read more
Q14. Bio data,what different between health insurance and life insurance
Health insurance covers medical expenses, while life insurance provides financial protection in case of death.
Health insurance covers medical expenses such as doctor visits, hospital stays, and prescription medications.
Life insurance provides a lump sum payment to beneficiaries in the event of the policyholder's death.
Health insurance is typically used to cover costs related to illness or injury, while life insurance is used to provide financial security for loved ones after ...read more
Q15. If then claim is cashless but not approved .wt is second way to process of claim ????
The second way to process a cashless claim that is not approved is to submit a reimbursement claim.
The insured can submit all the necessary documents and bills related to the claim for reimbursement.
The reimbursement claim will be processed based on the policy terms and conditions.
The insured will receive the reimbursement amount after deducting any applicable deductibles or co-pays.
Examples of documents required for reimbursement claim: medical bills, prescriptions, diagnost...read more
Q16. What is a process and thread? (OS)
A process is an instance of a program running on a computer, while a thread is a unit of execution within a process.
A process has its own memory space, while threads within the same process share memory.
Processes are independent of each other, while threads within the same process can communicate with each other more easily.
Processes are heavyweight in terms of resource consumption, while threads are lightweight.
Examples: Chrome browser running multiple tabs as processes, eac...read more
Q17. Are you comportable in sales insurance
Yes, I am comfortable in sales insurance.
I have previous experience in selling insurance policies.
I am knowledgeable about different types of insurance policies and their benefits.
I am confident in my communication and negotiation skills.
I am willing to learn and adapt to new sales techniques.
I understand the importance of building trust and maintaining good relationships with clients.
Q18. Do you know how to use excel ?
Yes, I am proficient in using Excel for data analysis, reporting, and creating spreadsheets.
Proficient in using Excel for data analysis and reporting
Skilled in creating and managing spreadsheets
Familiar with advanced functions and formulas in Excel
Experienced in data visualization using charts and graphs
Able to perform data manipulation and sorting tasks efficiently
Q19. How to handle customer? How to given service to customer and agents ?
To handle customers and provide service to them and agents, it is important to prioritize their needs, communicate effectively, and maintain a positive attitude.
Listen actively to understand customer and agent needs
Respond promptly and courteously to inquiries and concerns
Provide accurate and helpful information
Offer personalized solutions and recommendations
Maintain a positive and professional attitude
Follow up to ensure customer satisfaction
Train and support agents to deliv...read more
Q20. What compound is mostly used by chemical industry
The most commonly used compound in the chemical industry is sulfuric acid.
Sulfuric acid is used in the production of fertilizers, detergents, and dyes.
It is also used in the refining of petroleum and the processing of metals.
Other commonly used compounds include ammonia, chlorine, and sodium hydroxide.
Q21. High level components and the architecture of current project.
The current project consists of high level components such as frontend, backend, database, and external APIs, following a microservices architecture.
Frontend built using React.js for the user interface
Backend implemented in Node.js using Express framework
Database is PostgreSQL for storing data
Microservices architecture with communication through RESTful APIs
Integration with external APIs for additional functionality
Q22. How can sales health plan
Sales health plan by identifying potential customers, understanding their needs, and offering tailored solutions.
Identify potential customers through market research and networking
Understand customer needs by asking questions and actively listening
Offer tailored solutions that meet customer needs and provide value
Provide ongoing support and follow-up to ensure customer satisfaction
Collaborate with marketing and product teams to develop effective sales strategies
Track and anal...read more
Q23. Star rating of Health insurance industry
The star rating of the health insurance industry varies depending on factors such as coverage, customer service, and affordability.
Star ratings are typically based on factors like coverage options, network size, customer satisfaction, and affordability.
Some popular rating agencies for health insurance include J.D. Power, Consumer Reports, and AM Best.
Higher star ratings indicate better overall performance and customer satisfaction.
It's important to consider both the star rati...read more
Q24. Experience total years
I have 10 years of experience in sales management.
Started as a sales representative and worked my way up to sales manager
Managed a team of sales professionals and consistently exceeded sales targets
Implemented successful sales strategies and initiatives to drive revenue growth
Q25. Tell 5 Decision Maker Designation.
Decision Maker Designations are key roles in a company responsible for making important decisions.
CEO - Chief Executive Officer
CFO - Chief Financial Officer
CMO - Chief Marketing Officer
CTO - Chief Technology Officer
COO - Chief Operating Officer
Q26. What is the types of research
Types of research include exploratory, descriptive, explanatory, and evaluative research.
Exploratory research aims to explore a topic and generate initial insights.
Descriptive research aims to describe characteristics of a population or phenomenon.
Explanatory research aims to establish cause-and-effect relationships.
Evaluative research aims to assess the effectiveness of a program or intervention.
Other types of research include qualitative, quantitative, longitudinal, cross-s...read more
Q27. Define Defect cycle and test process
Defect cycle is the process of identifying, reporting, fixing, and verifying defects in software development. Test process is the systematic approach to testing software.
Defect cycle involves identifying defects through testing, reporting them to the development team, fixing them, and verifying the fix.
Test process involves planning, designing, executing, and evaluating tests to ensure software meets requirements and is free of defects.
Defect cycle and test process are closel...read more
Q28. What is email marketing?
Email marketing is a digital marketing strategy that involves sending promotional messages to a targeted audience via email.
Email marketing helps businesses reach their target audience directly
It can be used to promote products, services, events, and more
Email marketing campaigns can include newsletters, promotional offers, and personalized content
Metrics such as open rates, click-through rates, and conversions are used to measure the success of email marketing
Examples of ema...read more
Q29. Insurance per individual limit designs
Insurance per individual limit designs refer to the maximum amount an insurance company will pay for a single claim or policy period.
Insurance companies set limits on how much they will pay out for each individual claim or policy period.
These limits can vary depending on the type of insurance and the coverage selected.
For example, a health insurance policy may have a per individual limit of $1 million for medical expenses.
Similarly, a car insurance policy may have a per indiv...read more
Q30. Xpath for a given web element
Xpath is a query language used to locate elements on a web page.
Xpath is used to navigate through elements and attributes in an XML or HTML document
It uses path expressions to select nodes or content in a document
Xpath can be used to locate elements based on their attributes, text content, position, etc.
Q31. Sales experience
I have over 5 years of sales experience in various industries.
I have consistently exceeded sales targets and quotas.
I have experience in both B2B and B2C sales.
I am skilled in building and maintaining relationships with clients.
I have experience in cold calling, lead generation, and closing deals.
I am proficient in using CRM software to manage sales pipelines and track progress.
Q32. What is keywords?
Keywords are specific words or phrases that are used in online content to help search engines understand the topic of the content.
Keywords are crucial for SEO and email marketing strategies.
They help improve search engine rankings and drive targeted traffic to a website.
Examples of keywords include 'email marketing', 'digital marketing', 'best email campaigns'.
Q33. Strategues to improve sales
Implementing targeted marketing campaigns, improving customer service, analyzing sales data for insights, training sales team
Implement targeted marketing campaigns to reach specific customer segments
Improve customer service to enhance customer satisfaction and loyalty
Analyze sales data to identify trends and opportunities for growth
Provide ongoing training and support for the sales team to improve their skills and performance
Q34. Java 8 Feature?
Java 8 introduced lambda expressions, functional interfaces, streams, and default methods in interfaces.
Lambda expressions allow you to pass functionality as an argument to a method.
Functional interfaces have a single abstract method and can be used with lambda expressions.
Streams provide a way to work with sequences of elements efficiently.
Default methods allow interfaces to have methods with implementation.
Example: (x, y) -> x + y is a lambda expression that adds two number...read more
Q35. Types of testing
Types of testing include functional, non-functional, manual, automated, regression, performance, and security testing.
Functional testing: Testing the functionality of the software against the requirements.
Non-functional testing: Testing aspects like performance, usability, and security.
Manual testing: Testing performed manually by QA engineers.
Automated testing: Testing performed using automation tools.
Regression testing: Testing to ensure that new code changes do not adverse...read more
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