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10 Star Health & Allied Insurance Jobs

Trainer

4-6 years

₹ 6 - 7L/yr

Mumbai

1 vacancy

Trainer

Star Health & Allied Insurance

posted 7d ago

Job Role Insights

Fixed timing

Job Description

Job Title: Telesales Trainer

Role Overview:

As a Telesales Trainer, you will play a crucial role in ensuring the success and effectiveness of our telesales representatives by providing comprehensive training and development programs. You will be responsible for designing and delivering training sessions, assessing training needs, and continuously improving our training materials and methodologies to enhance the performance of our team.

Responsibilities:

l  Develop and implement comprehensive training programs for new and existing telesales representatives, covering product knowledge, sales techniques, objection handling, and customer service skills.

l  Conduct training sessions through various formats, including classroom training, virtual sessions, and oneonone coaching, ensuring all learning objectives are met.

l  Assess the training needs of individual team members through performance evaluations, observations, and feedback, and tailor training plans accordingly.

l  Collaborate with sales managers and team leaders to identify areas for improvement and develop targeted training initiatives to address skill gaps and enhance performance.

l  Create and update training materials, including presentations, manuals, and elearning modules, to ensure they reflect the latest product information, sales strategies, and best practices.

l  Provide ongoing support and coaching to telesales representatives, offering guidance, feedback, and encouragement to help them achieve their goals and overcome challenges.

l  Monitor the effectiveness of training programs through performance metrics, feedback surveys, and observation, and make recommendations for continuous improvement.

l  Stay informed about industry trends, competitor activities, and best practices in telesales training, and incorporate relevant insights into our training programs.

Requirements:

l  Proven experience in telesales training or a similar role, preferably in a fast-paced sales environment.

l  Strong knowledge of telesales techniques, sales processes, and customer service principles.

l  Excellent presentation and communication skills, with the ability to engage and motivate learners of diverse backgrounds and skill levels.

l  Demonstrated ability to design, deliver, and evaluate training programs using a variety of instructional techniques and technologies.

l  Effective coaching and mentoring skills, with the ability to provide constructive feedback and support to individuals and teams.

l  Proficiency in Microsoft Office Suite and experience with training software and elearning platforms.

l  High level of organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively.


Employment Type: Full Time, Permanent

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Prepare for Trainer roles with real interview advice

Top Star Health & Allied Insurance Trainer Interview Questions

Q1. How many types of Life Insurance?
Q2. What is the full form of IRDA?
Q3. What you know about Star Health Insurance?
View all 35 questions

What people at Star Health & Allied Insurance are saying

Trainer salary at Star Health & Allied Insurance

reported by 6 employees with 2-8 years exp.
₹4 L/yr - ₹6 L/yr
14% more than the average Trainer Salary in India
View more details

What Star Health & Allied Insurance employees are saying about work life

based on 1.9k employees
52%
82%
44%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

Star Health & Allied Insurance Benefits

Health Insurance
Job Training
Soft Skill Training
Free Food
Work From Home
Team Outings +6 more
View more benefits

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