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Standard Chartered Service Manager Interview Questions and Answers

Updated 18 Aug 2023

Standard Chartered Service Manager Interview Experiences

1 interview found

Service Manager Interview Questions & Answers

user image Anonymous

posted on 18 Aug 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Why you want to join standard chartered Bank
  • Ans. Want to work for more prospective
    • Answered Anonymously
    Add your answer
  • Q2. For value addition what you do for best from your side
  • Ans. I will do my best for the bank for value addition
    • Answered Anonymously
    Add your answer
  • Q3. Your total no of experience
    • Add your answer
  • Q4. What is your job profile
    • Add your answer
  • Q5. What kind of services you are providing to customer
    • Add your answer

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I currently work at British Telecom with 19 CTC. I started with Deloitte stayed for 2 years, Next I moved to CovalenseDigital stayed for a year and joined BT. I’m with BT for past 1 year and my total years of experience is 4 years. Now I have received an offer from Telstra with 26 LPA, what should I do? If I change this will be my 4 org within 5 years.
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Interview questions from similar companies

Service Manager Interview Questions & Answers

Kotak Mahindra Bank user image Anonymous

posted on 17 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic operation questions
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Expectations from organization n ur contribution to organization
  • Ans. 

    I expect the organization to provide a supportive work environment and in return, I will contribute by leading a high-performing team and achieving service excellence.

    • Expectations from organization: Supportive work environment, opportunities for growth and development, clear communication channels

    • Contribution to organization: Leading a high-performing team, achieving service excellence, implementing process improvement...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare urself with 5 years goal plan and read about organization before appearing the interview

Service Manager Interview Questions & Answers

ICICI Bank user image Anonymous

posted on 31 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About ICICI BANK and work experience
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Speaking skills and listening skills. It's like versent round
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Way of Communication, listening skills are more important

Customer Service Associate Interview Questions & Answers

Union Bank of India user image Anonymous

posted on 21 Mar 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Quantitative aptitude reasoning English skills

Round 2 - QRE 

(1 Question)

  • Q1. No interview for this role
    • Add your answer

Customer Service Officer Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 23 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Here directly you are interviewed by cluster head face to face and then just one HR round
    • Add your answer
  • Q2. About location and salary expectation
    • Add your answer
  • Q3. May sometime about previous job details
    • Add your answer
  • Q4. About banking experience
    • Add your answer
  • Q5. About your family details
    • Add your answer

Service Engineer Interview Questions & Answers

HDFC Bank user image Anonymous

posted on 5 Mar 2022

I applied via Job Portal and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(8 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. Why are you looking for a change?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Where do you see yourself in 5 years?
    • Add your answer
  • Q6. What are your strengths and weaknesses?
    • Add your answer
  • Q7. Tell me about yourself.
    • Add your answer
  • Q8. What are your salary expectations?
    • Add your answer

Interview Preparation Tips

Topics to prepare for HDFC Bank Service Engineer interview:
  • Computer Hardware
  • Mscit
Interview preparation tips for other job seekers - I am very hard worker very loyal in my job

Customer Service Associate Interview Questions & Answers

Axis Bank user image Anonymous

posted on 11 Nov 2021

I applied via Other and was interviewed in May 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is bpo And introduce your self
    • Add your answer
  • Q2. Howmany months u you have experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I wnat bank sector and profesional service associate

Service Manager Interview Questions & Answers

Kotak Mahindra Bank user image Anonymous

posted on 9 Jul 2021

I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Questions related to cash conter and customer handling on non financial transaction.
    • Add your answer
  • Q2. Q. What u will do if customer is depositing 49000 on regular basis?
  • Ans. 

    I would investigate the reason for the regular deposits and ensure compliance with regulations.

    • Ask the customer about the source of the funds

    • Check if the deposits are within legal limits

    • Ensure proper documentation and record-keeping

    • Report any suspicious activity to the authorities

    • Answered by AI
    Add your answer
  • Q3. Q. what is net promotors Score?
  • Ans. 

    Net Promoter Score (NPS) is a customer loyalty metric that measures how likely customers are to recommend a company to others.

    • NPS is calculated by subtracting the percentage of detractors (customers who would not recommend the company) from the percentage of promoters (customers who would recommend the company)

    • The score ranges from -100 to 100, with a higher score indicating higher customer loyalty

    • NPS is commonly used ...

    • Answered by AI
    Add your answer
  • Q4. What are the challenges u r facing in current organization?
    • Add your answer
  • Q5. What r ur expected salary?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Kotak Mahindra Bank HR policy is very nice, kotak Mahindra Bank seniors are so polite, in whole interview I feel like I'm just sharing my experiences . Interview was so good.

Customer Service Officer Interview Questions & Answers

ICICI Bank user image Anonymous

posted on 30 Jul 2021

I applied via campus placement at Rayalaseema Institute of Excellence, Kurnool and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self and what you know about banks tell me something about banks ??
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I always suggest to all who are facing before interview maintain standard position and tell to those who are asking about you tell them with confidence always

Customer Service Manager Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 26 Aug 2021

I applied via Recruitment Consultant and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. This organisation sailryyy high
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Any questions banking..
More about working at Standard Chartered
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Standard Chartered Interview FAQs

How many rounds are there in Standard Chartered Service Manager interview?
Standard Chartered interview process usually has 2 rounds. The most common rounds in the Standard Chartered interview process are Resume Shortlist and One-on-one Round.
How to prepare for Standard Chartered Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Standard Chartered. The most common topics and skills that interviewers at Standard Chartered expect are Compliance, Finance, Auditing, Client Servicing and External Audit.

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Standard Chartered Service Manager Salary
based on 80 salaries
₹4 L/yr - ₹13.2 L/yr
At par with the average Service Manager Salary in India
View more details

Standard Chartered Service Manager Reviews and Ratings

based on 26 reviews

3.9/5

Rating in categories

3.2

Skill development

3.8

Work-Life balance

3.2

Salary & Benefits

3.9

Job Security

3.5

Company culture

2.5

Promotions/Appraisal

3.1

Work Satisfaction

Explore 26 Reviews and Ratings
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