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based on 38k Reviews

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HDFC Bank Service Engineer Interview Questions and Answers

Updated 14 Apr 2023

HDFC Bank Service Engineer Interview Experiences

3 interviews found

I applied via Job Portal and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(8 Questions)

  • Q1. What is your family background?
  • Q2. Why are you looking for a change?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Where do you see yourself in 5 years?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.
  • Q8. What are your salary expectations?

Interview Preparation Tips

Topics to prepare for HDFC Bank Service Engineer interview:
  • Computer Hardware
  • Mscit
Interview preparation tips for other job seekers - I am very hard worker very loyal in my job
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Yes the question
  • Q2. Yes the question very easy 🙂
Round 3 - Aptitude Test 

Yes the question no company

Interview Preparation Tips

Interview preparation tips for other job seekers - Merchant services engineer

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Service Engineer Interview Questions & Answers

user image pradeep naik

posted on 18 May 2022

I applied via Approached by Company and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Qualifications, experience, basic field knowledge and communication skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be frank to your interviewer .. don't lie with false experience and have a good communication skill.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Walk-in

Round 1 - HR 

(3 Questions)

  • Q1. What is phone Banking?
  • Ans. 

    Phone banking is a service provided by banks that allows customers to perform banking transactions over the phone.

    • Allows customers to check account balances

    • Enables customers to transfer funds between accounts

    • Provides assistance with setting up automatic bill payments

    • Allows customers to report lost or stolen cards

    • Offers support for general inquiries and account maintenance

  • Answered by AI
  • Q2. Tell me about your city and what is most famous in your city?
  • Ans. 

    I am from New York City, which is known for its iconic landmarks, diverse culture, and vibrant nightlife.

    • Iconic landmarks such as the Statue of Liberty, Empire State Building, and Times Square

    • Diverse culture with neighborhoods like Chinatown, Little Italy, and Harlem

    • Vibrant nightlife with Broadway shows, trendy bars, and world-class restaurants

  • Answered by AI
  • Q3. Tell me about yourself?
  • Ans. 

    I am a dedicated and customer-focused individual with a strong background in customer service and problem-solving.

    • I have X years of experience in customer service roles

    • I excel at resolving customer issues and providing excellent service

    • I am a great communicator and team player

    • I am passionate about helping customers and ensuring their satisfaction

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about Yourself
  • Q2. What was my in hand salary at my previous job?
  • Q3. Expectations about salary and giving their salary bracket.

Interview Preparation Tips

Interview preparation tips for other job seekers - Everyone can go for an interview and try to experience atleast not for growth but for learning purpose like what services/solutions can we provide to help the customers,etc.
Interview experience
4
Good
Difficulty level
Hard
Process Duration
-
Result
Selected Selected

I applied via Referral

Round 1 - HR 

(3 Questions)

  • Q1. What is banking.
  • Ans. 

    Banking is a financial institution that provides various financial services such as deposits, loans, and investments.

    • Banking involves accepting deposits from customers and providing loans to individuals and businesses.

    • Banks also offer services such as credit cards, mortgages, and investment products.

    • They facilitate transactions, manage risks, and provide financial advice to customers.

    • Examples of banks include JPMorgan

  • Answered by AI
  • Q2. Why need banking
  • Ans. 

    Banking is essential for managing finances, accessing credit, and facilitating transactions.

    • Banking allows individuals to securely store and manage their money.

    • Banks provide access to credit through loans, mortgages, and credit cards.

    • Banking services facilitate transactions such as payments, transfers, and investments.

  • Answered by AI
  • Q3. Type of Banks service
  • Ans. 

    Banks offer a variety of services such as savings accounts, loans, credit cards, and investment options.

    • Savings accounts

    • Loans

    • Credit cards

    • Investment options

  • Answered by AI
Round 2 - UH 

(2 Questions)

  • Q1. What is ATM card
  • Ans. 

    An ATM card is a plastic card issued by a bank that allows customers to access their bank accounts to make transactions at ATMs and point-of-sale terminals.

    • ATM cards are linked to a customer's bank account

    • They can be used to withdraw cash from ATMs

    • They can also be used to make purchases at stores and online

    • PIN (Personal Identification Number) is required to use an ATM card

    • ATM cards may have a magnetic stripe or a chip

  • Answered by AI
  • Q2. What is credit card
  • Ans. 

    A credit card is a payment card issued by a financial institution that allows the cardholder to borrow funds to pay for goods and services.

    • Credit cards allow users to make purchases on credit, with the promise to repay the borrowed amount at a later date.

    • They often come with a credit limit, which is the maximum amount of money that can be borrowed.

    • Cardholders are usually required to pay interest on the outstanding bala...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Could you please provide me with some information about yourself and your work experience?
  • Q2. Are you comfortable with working 6 days instead of 5 days?
Round 2 - One-on-one 

(2 Questions)

  • Q1. Give your introduction?
  • Q2. Why you left your previous organisation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get nervous during the Interview.
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself ?
  • Q2. How did you hear about this role?
Round 2 - Aptitude Test 

Very basic test simple maths and logic questions

Round 3 - HR 

(4 Questions)

  • Q1. Intro your self
  • Q2. Why should we hire you
  • Q3. What are your strengths and weakness?
  • Q4. What you bring to the table?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just watch a Youtube video on BPO interview
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Assignment 

Online assessment test contains 25que , one subjective que ,one audio/video question

Interview Preparation Tips

Topics to prepare for IDFC FIRST Bank Customer Service Executive interview:
  • Banking terms
  • customer support
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Old Company working
Round 2 - Cashier 

(1 Question)

  • Q1. What is Cashier's working
  • Ans. 

    Cashier's working involves handling cash transactions, processing payments, and providing customer service.

    • Processing cash, credit, and debit card transactions

    • Balancing cash drawer at the end of shift

    • Providing receipts and refunds to customers

    • Assisting customers with inquiries or concerns

    • Maintaining a clean and organized work area

  • Answered by AI

HDFC Bank Interview FAQs

How many rounds are there in HDFC Bank Service Engineer interview?
HDFC Bank interview process usually has 2 rounds. The most common rounds in the HDFC Bank interview process are HR, Resume Shortlist and One-on-one Round.
What are the top questions asked in HDFC Bank Service Engineer interview?

Some of the top questions asked at the HDFC Bank Service Engineer interview -

  1. Yes the question very easy �...read more
  2. Yes the quest...read more

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People are getting interviews through

based on 3 HDFC Bank interviews
Job Portal
67%
33% candidates got the interview through other sources.
Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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HDFC Bank Service Engineer Salary
based on 60 salaries
₹1.4 L/yr - ₹4.3 L/yr
40% less than the average Service Engineer Salary in India
View more details

HDFC Bank Service Engineer Reviews and Ratings

based on 36 reviews

4.3/5

Rating in categories

4.1

Skill development

3.8

Work-Life balance

3.3

Salary & Benefits

3.5

Job Security

4.0

Company culture

3.3

Promotions/Appraisal

4.0

Work Satisfaction

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