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Bandhan Bank Customer Service Manager Interview Questions and Answers

Updated 26 Aug 2021

Bandhan Bank Customer Service Manager Interview Experiences

1 interview found

I applied via Recruitment Consultant and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. This organisation sailryyy high

Interview Preparation Tips

Interview preparation tips for other job seekers - Any questions banking..

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Sales skills what if we want to sell a credit card to a random customer
  • Q2. Communication checking speak about any random topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Good work place
And Good Hr and managers
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What would my first month look like if I were hired for this position? What do you like most about working here? How do you measure success in this role? What qualities do outstanding employees at this com...
  • Q2. Customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Sure, here are some tips for job seekers:

1. **Identify your career goals**: Before you start your job search, it's important to have a clear idea of what you want to achieve in your career. This will help you focus your search and find the right opportunities².

2. **Dedicate time to the search**: Job hunting can be a full-time job in itself. Set aside time each day to research job openings, tailor your resume and cover letter, and apply for positions².

3. **Don’t limit your search to online resources**: While online job boards and company websites are great resources, don't forget to network with people in your industry and attend job fairs and other events²³.

4. **Make networking part of your everyday life**: Networking is one of the most effective ways to find a job. Reach out to former colleagues, attend industry events, and join professional organizations².

5. **Keep yourself busy**: While you're looking for a job, consider volunteering or taking on freelance work. This will help you stay active and engaged in your field, and can also help you build your network².

6. **Optimize your LinkedIn profile**: LinkedIn is a powerful tool for job seekers. Make sure your profile is up-to-date.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Normal Maths problems

Round 2 - HR 

(1 Question)

  • Q1. Basic working comfort Salary negotiation Experience

I applied via Walk-in and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

It’s normal McQ test about calculation

Round 3 - One-on-one 

(2 Questions)

  • Q1. If experience in work den related to that they ask questions
  • Q2. About yourself and y you need to join banking sector

Interview Preparation Tips

Interview preparation tips for other job seekers - Always Be confident and tell what you know if don’t know den tell it that I don’t know

Interview Questionnaire 

8 Questions

  • Q1. Tell me about your self
  • Q2. What is the purpose of joining this bank
  • Q3. Why should we hire you
  • Q4. Tell me about bank / and tell me about Indusind
  • Ans. 

    Indusind Bank is a private sector bank in India known for its innovative banking solutions and customer-centric approach.

    • Indusind Bank was founded in 1994 and is headquartered in Mumbai, India.

    • It offers a wide range of banking products and services including savings accounts, current accounts, loans, credit cards, and more.

    • Indusind Bank is known for its focus on technology and innovation, and has introduced several ind...

  • Answered by AI
  • Q5. Some Situation they will give you like if someone enter in your branch and the customer very very angry, what will you do
  • Q6. Related your education they will ask question
  • Q7. What is the purpose joining bank
  • Ans. 

    Joining a bank provides opportunities for career growth, job security, and the ability to help customers with their financial needs.

    • Career growth opportunities

    • Job security

    • Ability to help customers with financial needs

    • Access to financial products and services

    • Opportunities for professional development

    • Chance to work in a dynamic and challenging environment

  • Answered by AI
  • Q8. If you have experience related post so they will ask you question

I applied via Approached by Company and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Finding a job is easier said than done. While you may know to submit a professional resume, write a thoughtful cover letter and practice before an interview, sometimes you still don't get the job.

Interview Questionnaire 

4 Questions

  • Q1. Previous experience?
  • Q2. Be confident and answer
  • Q3. Why you want to change your current job?
  • Q4. Tell positive reason
  • Ans. 

    Positive reasons for being a customer service manager

    • Opportunity to help customers and solve their problems

    • Ability to lead and motivate a team

    • Opportunity to improve customer satisfaction and loyalty

    • Chance to develop and implement new strategies and processes

    • Opportunity to work with a diverse group of people and learn new skills

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence..

Interview Questionnaire 

1 Question

  • Q1. Related Branch Banking and my role.

Interview Preparation Tips

Interview preparation tips for other job seekers - We should know the process of our role and responsibility.

I applied via Referral and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself?
  • Q2. Tell me about your current job and responsibilities?
  • Q3. Tell me something you haven't mentioned in your resume?

Interview Preparation Tips

Interview preparation tips for other job seekers - I'll advice you to that don't try to make your interview shorter. Take a time think before you saying

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Bandhan Bank Customer Service Manager Salary
based on 8 salaries
₹2.7 L/yr - ₹5 L/yr
28% less than the average Customer Service Manager Salary in India
View more details

Bandhan Bank Customer Service Manager Reviews and Ratings

based on 2 reviews

4.8/5

Rating in categories

4.8

Skill development

4.7

Work-Life balance

4.7

Salary & Benefits

4.8

Job Security

4.7

Company culture

4.7

Promotions/Appraisal

4.7

Work Satisfaction

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