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Axis Bank
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Axis Bank Customer Service Manager Interview Questions and Answers
Axis Bank Customer Service Manager Interview Experiences
3 interviews found
Abhishek Das
I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.
Normal Maths problems
(1 Question)
- Q1. Basic working comfort Salary negotiation Experience
Interview Questionnaire
4 Questions
- Q1. Previous experience?
- Q2. Be confident and answer
- Q3. Why you want to change your current job?
- Q4. Tell positive reason
- Ans.
Positive reasons for being a customer service manager
Opportunity to help customers and solve their problems
Ability to lead and motivate a team
Opportunity to improve customer satisfaction and loyalty
Chance to develop and implement new strategies and processes
Opportunity to work with a diverse group of people and learn new skills
Interview Preparation Tips
I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Who is MD of Axis Bank Ltd
Interview Preparation Tips
Ye nahi to, koi or sahi
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I applied via Naukri.com and was interviewed in Jun 2023. There were 2 interview rounds.
(2 Questions)
- Q1. What would my first month look like if I were hired for this position? What do you like most about working here? How do you measure success in this role? What qualities do outstanding employees at this com...
- Q2. Customer service
Interview Preparation Tips
1. **Identify your career goals**: Before you start your job search, it's important to have a clear idea of what you want to achieve in your career. This will help you focus your search and find the right opportunities².
2. **Dedicate time to the search**: Job hunting can be a full-time job in itself. Set aside time each day to research job openings, tailor your resume and cover letter, and apply for positions².
3. **Don’t limit your search to online resources**: While online job boards and company websites are great resources, don't forget to network with people in your industry and attend job fairs and other events²³.
4. **Make networking part of your everyday life**: Networking is one of the most effective ways to find a job. Reach out to former colleagues, attend industry events, and join professional organizations².
5. **Keep yourself busy**: While you're looking for a job, consider volunteering or taking on freelance work. This will help you stay active and engaged in your field, and can also help you build your network².
6. **Optimize your LinkedIn profile**: LinkedIn is a powerful tool for job seekers. Make sure your profile is up-to-date.
I applied via Recruitment Consultant and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. This organisation sailryyy high
Interview Preparation Tips
Customer Service Manager Interview Questions & Answers
Standard Chartered
Anonymous
posted on 31 Oct 2020
I applied via Recruitment Consultant and was interviewed in Jun 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. I was already experienced so the interview was normal they have called me two time for the interview.
- Q2. Basic question
- Q3. Be confident and positive
Muskan
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2024. There were 2 interview rounds.
Fundamental knowledge of English and mathematics.
(2 Questions)
- Q1. Introduction, basic knowledge of bank like cheque details,RTGS, NEFT
- Q2. Can you relocate?
- Ans.
Yes, I am open to relocating for the right opportunity.
I am willing to relocate for the job.
I have no restrictions on moving to a new location.
I am excited about the possibility of experiencing a new city or country.
I am flexible and adaptable to new environments.
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Kotak Mahindra Bank
Anonymous
posted on 26 Jun 2024
(3 Questions)
- Q1. Tell me about Yourself
- Q2. What was my in hand salary at my previous job?
- Q3. Expectations about salary and giving their salary bracket.
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
State Bank of India
Anonymous
posted on 28 Mar 2024
Selected
I applied via Approached by Company and was interviewed in Feb 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself ?
- Q2. How did you hear about this role?
Very basic test simple maths and logic questions
(4 Questions)
- Q1. Intro your self
- Q2. Why should we hire you
- Q3. What are your strengths and weakness?
- Q4. What you bring to the table?
Interview Preparation Tips
I applied via Approached by Company and was interviewed in Feb 2022. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself.
Interview Preparation Tips
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Axis Bank Interviews By Designations
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Axis Bank Customer Service Manager Interview Process
based on 1 interview
Interview experience
Customer Service Manager Interview Questions from Similar Companies
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Axis Bank Customer Service Manager Reviews and Ratings
based on 28 reviews
Rating in categories
|
Assistant Manager
15.1k
salaries
|  ₹1.8 L/yr - ₹6 L/yr |
|
Deputy Manager
10.5k
salaries
| ₹2 L/yr - ₹8.8 L/yr |
|
Manager
6.1k
salaries
| ₹4.9 L/yr - ₹14 L/yr |
|
Senior Manager
5.2k
salaries
| ₹8 L/yr - ₹28 L/yr |
|
Relationship Officer
3.2k
salaries
| ₹1 L/yr - ₹5.1 L/yr |
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