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Sprint Diagnostics Call Center Manager Interview Questions and Answers

Updated 8 Oct 2022

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Call Center Manager Interview Questions

user image Anonymous

posted on 8 Oct 2022

I applied via Approached by Company and was interviewed in Sep 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Calls handled per day and Average calls answered by team
  • Q2. Share your present company data as an example

Interview Preparation Tips

Interview preparation tips for other job seekers - Call Center Ops vs Marketing conversion is the main concern

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 More than 8 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed before Nov 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Call center Round (5 Questions)

  • Q1. When will company start
  • Q2. What you except salary
  • Q3. Yo.U introduced self
  • Q4. How studying in student
  • Q5. In interview questions
3

Assignment Round

Cc videos Americans

Interview Preparation Tips

Interview preparation tips for other job seekers - Call center me agent
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Aug 2024.

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. KIPs discussion
2

One-on-one Round (2 Questions)

  • Q1. Attrition and shrinkage explain
  • Q2. Problem solving questions
3

One-on-one Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Explain BPO KPIs

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills checking and knowledge checking of BPO KPIs and TL also.

Team Lead Operations Interview Questions

Amazon user image MANJARI YADAV

posted on 18 Jul 2024

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Tell me abouyou family and what is your exact work in a company
2

One-on-one Round (2 Questions)

  • Q1. Have you worked on any project and if you succeed or not
  • Q2. If you have received the load of 6000 in a day how will you manage that

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for the interview as they ask bit tricky questions.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Mar 2024.

1 Interview Round

1

One-on-one Round (4 Questions)

  • Q1. Introducing over selves..some voice test
  • Q2. Golden rules of account
  • Q3. Testing Voice process
  • Q4. Checking Launguage test

Interview Preparation Tips

Topics to prepare for BYJU'S Call Center Representative interview:
  • Account Management
Interview preparation tips for other job seekers - Be confident that you active that u wanted
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 6-8 weeks
Result
Selected  Selected

I applied via Job Portal

1 Interview Round

1

HR Round (3 Questions)

  • Q1. Salary expection
  • Q2. Near by Location
  • Q3. Team leader position

Interview Preparation Tips

Topics to prepare for IBM Team Lead Operations interview:
  • Sales experience
Interview preparation tips for other job seekers - Thanks giving me the best approach
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 -
Result
Selected  Selected

I applied via Company Website and was interviewed in Jan 2024.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Ap ye job q Krna chahte h
2

One-on-one Round (5 Questions)

  • Q1. App ye job q Krna chahte h
  • Q2. Ap kaha se belong krti h
  • Q3. Apko ye job kaha se mila
  • Q4. Sara questions Hindi me
  • Q5. Ap urgent q join Krna chahte h
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Past job experience
  • Q2. Basic banking operations
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Oct 2023.

6 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Assignment Round

Related to computer assignmet

3

HR Round (1 Question)

  • Q1. Any question to need me
4

Aptitude Test Round

Any question to need me

5

Technical Round (4 Questions)

  • Q1. Add any question
  • Q2. Any shot cat keys in key words
  • Q3. Copy peast key words
  • Q4. Best commnad in php
6

Case Study Round

Add any question to me

Interview Preparation Tips

Interview preparation tips for other job seekers - Any

Team Lead Operations Interview Questions

Wipro user image sita rathnam

posted on 21 Jun 2024

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Tell me about your self
2

One-on-one Round (1 Question)

  • Q1. Project handling

Sprint Diagnostics Interview FAQs

How many rounds are there in Sprint Diagnostics Call Center Manager interview?
Sprint Diagnostics interview process usually has 2 rounds. The most common rounds in the Sprint Diagnostics interview process are Resume Shortlist and One-on-one Round.

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