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ServiceNow Interview Questions, Process, and Tips

Updated 11 Feb 2025

Top ServiceNow Interview Questions and Answers

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Popular Designations

120 interviews found

QA Engineer Interview Questions & Answers

user image Anonymous

posted on 12 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Aptitude test was easy to clear

Round 2 - Coding Test 

Coding test was ok to clear

Round 3 - Technical 

(1 Question)

  • Q1. Technical was easy to medium
Round 4 - HR 

(1 Question)

  • Q1. Tell me about your self

QA Engineer Interview Questions asked at other Companies

Q1. 80 pairs of socks in a dark room, 40 black, 40 white, how many minimum number of socks need to be taken out to get 15 pairs of socks
View answer (7)
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Given a String contains only 0s, 1s and 2s, count the number of sub strings that have equal number of 0s, 1s, and 2s. Input : str = "0102010" output : 2. Very Hard question is being asked in interview for...
  • Ans. 

    Count the number of substrings with equal number of 0s, 1s, and 2s in a given string.

    • Iterate through the string and maintain counts of 0s, 1s, and 2s encountered so far.

    • Keep track of the counts in a hashmap and increment the count of substrings whenever counts of 0s, 1s, and 2s are equal.

    • Return the total count of substrings at the end.

  • Answered by AI
  • Q2. Group of anagrams together. input : ["eat", "tea", "tan", "ate", "nat", "bat"] output : [["eat" ,"tea", "ate"],["tan", "nat"],["bat"]] This is another hard level question is asked in interview for the QA p...
  • Ans. 

    Group anagrams together in an array of strings.

    • Create a hashmap to store sorted strings as keys and corresponding anagrams as values.

    • Iterate through the input array, sort each string, and add it to the hashmap.

    • Return the values of the hashmap as the grouped anagrams.

  • Answered by AI

Skills evaluated in this interview

Senior QA Engineer Interview Questions asked at other Companies

Q1. Combination SumYou are given an array/list ARR of N distinct positive integers. You are also given a non-negative integer B. Your task is to find all unique combinations in the array whose sum is equal to B. A number can be chosen any numbe... read more
View answer (2)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Can you brief about the publisher in SAM
  • Q2. SAM cost saving producers
Round 2 - One-on-one 

(1 Question)

  • Q1. About the process I worked on sam
Round 3 - HR 

(1 Question)

  • Q1. No HR questions

Asset Management Analyst Interview Questions asked at other Companies

Q1. Current risk free rate of Indian
View answer (2)

UI Developer Interview Questions & Answers

user image Anonymous

posted on 3 Jun 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. I don't Remember the question1
Round 2 - Technical 

(2 Questions)

  • Q1. I don't remember the question2
  • Q2. I don't remember the question

UI Developer Interview Questions asked at other Companies

Q1. Create 10 no. of Checkboxes in javascript and on-checked checkboxes count should be show at below. as you will un-check the checkbox count should also change. so means to say checked checkbox count should be print.
View answer (1)

ServiceNow interview questions for popular designations

 Software Engineer

 (13)

 Senior Software Engineer

 (8)

 Technical Support Engineer

 (8)

 Product Manager

 (4)

 Software Developer

 (4)

 Senior Technical Support Engineer

 (3)

 Software Engineer Intern

 (3)

 Software Quality Engineer

 (3)

Softwaretest Engineer Interview Questions & Answers

user image Gnana Sagar Thoora

posted on 18 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. Focus on coding, Question: find the duplicate string from list of string and the count of it(how many times it is repeated) Prepare oops and collections concepts.
  • Q2. Focus on method overriding
  • Q3. Difference between arraylist and LinkedInlist
  • Ans. 

    ArrayList is a resizable array implementation while LinkedList is a doubly linked list implementation.

    • ArrayList uses dynamic arrays to store elements, allowing fast random access but slower insertion and deletion.

    • LinkedList uses nodes with pointers to the next and previous elements, allowing fast insertion and deletion but slower random access.

    • Example: ArrayList - List names = new ArrayList<>(); LinkedList - List citie

  • Answered by AI
  • Q4. Use of static keyword
  • Ans. 

    The static keyword in programming is used to declare variables, methods, or classes that belong to the class itself rather than instances of the class.

    • Static variables are shared among all instances of a class.

    • Static methods can be called without creating an instance of the class.

    • Static classes cannot be instantiated and are used for grouping related methods and variables.

    • Example: public static int count = 0; // static

  • Answered by AI

Skills evaluated in this interview

Softwaretest Engineer Interview Questions asked at other Companies

Q1. What is boundary value analysis? How do u perform boundary value testing for User ID &amp; Password textfields in login page?
View answer (2)

Get interview-ready with Top ServiceNow Interview Questions

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Referral and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - phone screen 

(2 Questions)

  • Q1. What is shell in linux?
  • Ans. 

    Shell in Linux is a command-line interpreter that allows users to interact with the operating system by executing commands.

    • Shell is a program that takes commands from the keyboard and gives them to the operating system to perform.

    • It can also be used to automate tasks by writing scripts.

    • Common shells in Linux include Bash, Zsh, and Ksh.

    • Shell scripting allows users to write programs that can be executed by the shell.

    • Exam...

  • Answered by AI
  • Q2. What are the different types of joins
  • Ans. 

    Different types of joins include inner join, outer join, left join, and right join.

    • Inner join: Returns rows when there is a match in both tables

    • Outer join: Returns all rows when there is a match in one of the tables

    • Left join: Returns all rows from the left table and the matched rows from the right table

    • Right join: Returns all rows from the right table and the matched rows from the left table

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. How to tune a sql query?
  • Ans. 

    Tuning a SQL query involves optimizing its performance by adjusting various factors.

    • Identify slow-performing queries using tools like SQL Profiler or Execution Plan.

    • Optimize query structure by using appropriate indexes and avoiding unnecessary joins.

    • Consider rewriting the query to use more efficient techniques like subqueries or CTEs.

    • Update statistics and ensure database indexes are up to date.

    • Limit the number of rows ...

  • Answered by AI
  • Q2. How to find errors in log files in linux
  • Ans. 

    Errors in log files in Linux can be found by searching for keywords, timestamps, and error codes.

    • Use 'grep' command to search for specific keywords or error codes in log files

    • Look for timestamps to identify when errors occurred

    • Check for any error messages or warnings that may indicate issues

    • Use 'tail' command to view the end of log files for recent errors

    • Consider using 'journalctl' command for system logs in systemd-ba

  • Answered by AI

Skills evaluated in this interview

Top ServiceNow Technical Support Engineer Interview Questions and Answers

Q1. How will you get the data in the table using js? what are the other ways to print the output? what is a block in js?
View answer (1)

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)

Jobs at ServiceNow

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Data Scientist Interview Questions & Answers

user image Yogendra Singh

posted on 21 May 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. About projects and then questions related to ML and DL. Mostly focused on DL part
  • Q2. What is the difference between Adam optimizer and Gradient Descent Optimizer?
  • Ans. 

    Adam optimizer is an extension to the Gradient Descent optimizer with adaptive learning rates and momentum.

    • Adam optimizer combines the benefits of both AdaGrad and RMSProp optimizers.

    • Adam optimizer uses adaptive learning rates for each parameter.

    • Gradient Descent optimizer has a fixed learning rate for all parameters.

    • Adam optimizer includes momentum to speed up convergence.

    • Gradient Descent optimizer updates parameters b...

  • Answered by AI
  • Q3. When to use Relu and when not?
  • Ans. 

    Use ReLU for hidden layers in deep neural networks, avoid for output layers.

    • ReLU is commonly used in hidden layers to introduce non-linearity and speed up convergence.

    • Avoid using ReLU in output layers for regression tasks as it can lead to vanishing gradients.

    • Consider using Leaky ReLU or Sigmoid for output layers depending on the task.

    • ReLU is computationally efficient and helps in preventing the vanishing gradient prob...

  • Answered by AI

Skills evaluated in this interview

Data Scientist Interview Questions asked at other Companies

Q1. Special Sum of ArrayYou have been given an array/list ‘arr’ of length ‘N’, which contains single digit elements at every index. Your task is to return the sum of all elements of the array. But the final sum should also be a single digit. To... read more
View answer (2)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Referral and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - phone screen 

(2 Questions)

  • Q1. What is shell in linux
  • Ans. 

    Shell in Linux is a command-line interpreter that allows users to interact with the operating system by executing commands.

    • Shell is a program that takes commands from the keyboard and gives them to the operating system to perform.

    • It can also be used to automate tasks by writing scripts.

    • Common shells in Linux include Bash, Zsh, and Ksh.

    • Examples of shell commands include ls (list files), cd (change directory), and mkdir

  • Answered by AI
  • Q2. What are the different types of joins
  • Ans. 

    Different types of joins include inner join, outer join, left join, and right join.

    • Inner join: Returns rows when there is a match in both tables

    • Outer join: Returns all rows when there is a match in one of the tables

    • Left join: Returns all rows from the left table and the matched rows from the right table

    • Right join: Returns all rows from the right table and the matched rows from the left table

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. How to tune a sql query?
  • Ans. 

    Tuning a SQL query involves optimizing its performance by adjusting various factors.

    • Identify slow performing queries using tools like SQL Profiler or Execution Plan.

    • Optimize query structure by using appropriate indexes and avoiding unnecessary joins.

    • Consider rewriting the query to use more efficient techniques like subqueries or CTEs.

    • Update statistics on tables involved in the query to ensure accurate query execution p...

  • Answered by AI
  • Q2. How to find errors in log files in linux
  • Ans. 

    Errors in log files in Linux can be found by searching for keywords, timestamps, and error codes.

    • Use 'grep' command to search for specific keywords or error codes in log files

    • Look for timestamps to identify when errors occurred

    • Check for any error messages or warnings that may indicate issues

    • Use 'tail' command to view the end of log files for recent errors

    • Consider using 'journalctl' command for system logs in systemd-ba

  • Answered by AI

Skills evaluated in this interview

Top ServiceNow Technical Support Engineer Interview Questions and Answers

Q1. How will you get the data in the table using js? what are the other ways to print the output? what is a block in js?
View answer (1)

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

2 questions in coding assessment

Round 2 - Technical 

(2 Questions)

  • Q1. Question 1, LeetCode question
  • Q2. Question 2, LeetCode question

Top ServiceNow Software Engineer Interview Questions and Answers

Q1. Set Matrix ZerosGiven an ‘N’ x ‘M’ integer matrix, if an element is 0, set its entire row and column to 0's, and return the matrix. In particular, your task is to modify it in such a way that if a cell has a value 0 (matrix[i][j] == 0), the... read more
View answer (5)

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (169)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via campus placement at SRM Institute of Science & Technology, Chennai and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

MCQ - 40 questions - 40 mins
4 section each 10 questions
Section 1 : SQL based
Section 2 : Javascript
Section 3 : Linux/Unix fundamentals
Section 4 : Servicenow Platform

Round 2 - Technical 

(3 Questions)

  • Q1. SQL - DDL,DML, and most of the questions were related to Unix commands. To explain the commands.
  • Q2. Then a few questions related to ServiceNow were also asked. Like what do you know about service now, and what are some advantages of using the servicenow platform. I was asked for a detailed description of...
  • Q3. Lastly, a scenario based question was asked where I have to deal with a troubled client. And how I would react in such a scenario. And what I would do then.
Round 3 - Technical 

(2 Questions)

  • Q1. Basic to intermediate level questions - Based on networking,javascript, operating systems and also asked about the company and the services they provide. Basic oops and coding question was given to write t...
  • Q2. Scenario and condition based questions - 1. Situations based for eg: If a customer comes with an issue which has never been diagonized previously and there are no vlogs regarding that. What will you do?

ServiceNow Interview FAQs

How many rounds are there in ServiceNow interview?
ServiceNow interview process usually has 2-3 rounds. The most common rounds in the ServiceNow interview process are Technical, One-on-one Round and Coding Test.
How to prepare for ServiceNow interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ServiceNow. The most common topics and skills that interviewers at ServiceNow expect are Licensing, Javascript, microsoft, Python and Unit Testing.
What are the top questions asked in ServiceNow interview?

Some of the top questions asked at the ServiceNow interview -

  1. Given a container and 3 shapes of balls small , medium , large using each type ...read more
  2. If a variable is protected in parent class and another variable with same name ...read more
  3. There are 9 balls one ball is lighter out of them and we have a balance how wou...read more
How long is the ServiceNow interview process?

The duration of ServiceNow interview process can vary, but typically it takes about less than 2 weeks to complete.

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ServiceNow Interview Process

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