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ServiceNow QA Engineer Interview Questions and Answers

Updated 12 Jan 2025

ServiceNow QA Engineer Interview Experiences

2 interviews found

QA Engineer Interview Questions & Answers

user image Anonymous

posted on 12 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Aptitude test was easy to clear

Round 2 - Coding Test 

Coding test was ok to clear

Round 3 - Technical 

(1 Question)

  • Q1. Technical was easy to medium
Round 4 - HR 

(1 Question)

  • Q1. Tell me about your self

QA Engineer Interview Questions & Answers

user image Anonymous

posted on 17 Jan 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. All about Manual and core java concepts

QA Engineer Interview Questions Asked at Other Companies

Q1. 80 pairs of socks in a dark room, 40 black, 40 white, how many mi ... read more
Q2. Suppose your manager gave you one task which has to be complete i ... read more
Q3. how to access amazon page directly directly with out using driver ... read more
Q4. 100 apples in 5 consecutive days, each day 6 more than the previo ... read more
Q5. 7)how do you drive your data in automation , how do you validate ... read more

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Testing concepts and agile methodology, linux commands, few java programmings, logical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong at basic concepts.

I applied via Naukri.com and was interviewed in Jun 2020. There were 6 interview rounds.

Interview Questionnaire 

9 Questions

  • Q1. 1) Introduce yourself( informal + formal i.e. including your hobbies, area of interest and then your schooling.college,current job and your future vision)
  • Q2. 2)Based on your roles and responsibilities they will ask questions (scenario based and real time examples also, in my case they asked me to explain the automation framework from scratch , they asked me to ...
  • Q3. 3)You can be asked to solve puzzles (random logical questions which you might have solved when preparing for any competitive exams)
  • Q4. 4)Multiple technical questions on Selenium , Rest Assured for API automation, basics of Java ( note: they can ask you to write any java program also for e.g. print integers in reverse )
  • Q5. 5)Basics of testing , automation vs manual , can you automate 100% functionality ? , What have you done to Optimize your scripts , Framework?
  • Q6. 6)What do you do when your automation script fails , debug process?
  • Ans. 

    When automation script fails, debug process involves identifying the root cause and fixing it.

    • Check the error logs and identify the line of code where the script failed

    • Verify the test data and environment setup

    • Re-run the script with debug mode enabled to identify the issue

    • Fix the issue and re-run the script to ensure it passes

    • Update the test case and report the issue to the development team if necessary

  • Answered by AI
  • Q7. 7)how do you drive your data in automation , how do you validate whether your data is accurate and precise?
  • Ans. 

    Data is driven in automation through input files or databases. Validation is done through assertions and comparing expected vs actual results.

    • Data can be driven through input files like CSV, Excel or databases like MySQL, Oracle

    • Assertions can be used to validate data accuracy and precision

    • Expected vs actual results can be compared to ensure data correctness

    • Data can also be validated through manual inspection or using t

  • Answered by AI
  • Q8. 8)Why do you want to join Dassault Systemes , what do you about the company?
  • Ans. 

    I want to join Dassault Systemes because of their reputation as a leading company in the field of engineering and software solutions.

    • Dassault Systemes is known for its innovative and cutting-edge technology solutions.

    • The company has a strong global presence and a diverse range of clients.

    • Dassault Systemes has a culture of continuous learning and development, which aligns with my career goals.

    • I am impressed by the compa...

  • Answered by AI
  • Q9. 9)What are your future plans , where do you see yourself after 5 years , do you have an plans for higher studies?
  • Ans. 

    I plan to continue growing as a QA Engineer and eventually pursue higher studies in software engineering.

    • I see myself taking on more challenging projects and responsibilities in the QA field.

    • I aim to enhance my skills and knowledge in software testing and quality assurance.

    • I plan to stay updated with the latest industry trends and technologies.

    • Higher studies in software engineering will help me gain a deeper understand...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be relaxed , listen carefully , no hurry , the more precise and crisp your answer is the better your chances are , not necessary to give correct solutions for all the questions if you don't know just politely say it but make sure to tackle questions with a approach consisting of a start , mid and end properly whenever you are solving a question, they are looking at your approach, logical, technical and analytical skills and try to optimize your solutions, Good Luck Folks , You can do it :-) .

Skills evaluated in this interview

I applied via Company Website and was interviewed in Sep 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Basic autocad functional questions.
  • Q2. About GA and commands

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and back yourself on your knowledge.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Interview with the manager. Quite easy with questions on testing concepts and prior experience
Round 3 - One-on-one 

(1 Question)

  • Q1. Second one on one with On site QA director. Simple round with questions on testing concepts and situation Oriented

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear and confident in communication

Interview Questionnaire 

1 Question

  • Q1. Coding question on java

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well prepared..... Requires coding skills
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Manual : Defect cycle, SDLC, STLC Java : OOPs concept with example. Selenium : Xpath, waits and framwork. ralso they asked UNIX and SQL qua, in SQL joins syntax.
Round 2 - HR 

(1 Question)

  • Q1. HR discussion........
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview before Oct 2023.

Round 1 - Technical 

(2 Questions)

  • Q1. Write a program to remove all the space from the sentence .
  • Ans. 

    Program to remove all spaces from a sentence

    • Iterate through each character in the sentence

    • If the character is not a space, add it to a new string

    • Return the new string without spaces

  • Answered by AI
  • Q2. Java oops questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be through with resume and one coding language
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Technical 

(9 Questions)

  • Q1. Tell me about your Project? what part you tested in your project?
  • Ans. 

    I worked on a project to develop a mobile application for tracking fitness goals and workouts.

    • Tested user authentication and registration processes

    • Performed functional testing on workout tracking features

    • Conducted regression testing after each new feature implementation

  • Answered by AI
  • Q2. What is Regression testing and what is regression defects?
  • Ans. 

    Regression testing is retesting of software to ensure that recent changes have not adversely affected existing features. Regression defects are bugs that reappear after changes.

    • Regression testing is performed to make sure that new code changes have not introduced any new bugs or caused existing functionalities to break.

    • It involves re-executing test cases that cover the impacted areas of the software.

    • Regression defects ...

  • Answered by AI
  • Q3. Scenario based question in that ask about the regression defects
  • Q4. Verification vs Validation?
  • Ans. 

    Verification ensures the product is built right, while validation ensures the right product is built.

    • Verification focuses on process, validation focuses on product

    • Verification answers 'Are we building the product right?'

    • Validation answers 'Are we building the right product?'

    • Verification is done before validation

  • Answered by AI
  • Q5. How frequently do you run the Regression Test?
  • Ans. 

    Regression tests are run after every significant code change or new feature implementation.

    • Regression tests are typically run after every significant code change or new feature implementation to ensure that existing functionalities are not affected.

    • The frequency of running regression tests may vary depending on the project timeline and release cycle.

    • In Agile development, regression tests are often run as part of the co...

  • Answered by AI
  • Q6. How to select 5 th dropdown option?
  • Ans. 

    To select the 5th dropdown option, locate the dropdown element and choose the 5th option.

    • Locate the dropdown element using its unique identifier or class name

    • Use a method like 'selectByIndex' or 'selectByVisibleText' to choose the 5th option

    • Verify that the correct option has been selected

  • Answered by AI
  • Q7. Find the xpath of "Google Search tab" & "Voice search button"?
  • Ans. 

    Use xpath to locate Google Search tab and Voice search button on the webpage.

    • For Google Search tab: //input[@name='btnK']

    • For Voice search button: //div[@aria-label='Search by voice']

  • Answered by AI
  • Q8. Write a java program for reverse string without pre defined method.
  • Ans. 

    Java program to reverse a string without using predefined methods.

    • Create a char array from the input string.

    • Use two pointers, one at the start and one at the end, to swap characters.

    • Continue swapping characters until the pointers meet in the middle.

  • Answered by AI
  • Q9. Which libraries use for the verifying test cases?
  • Ans. 

    Some common libraries used for verifying test cases are JUnit, TestNG, Selenium, and RestAssured.

    • JUnit is a popular Java testing framework for unit testing.

    • TestNG is another Java testing framework that supports parameterized and data-driven testing.

    • Selenium is a widely used tool for automating web browsers for testing purposes.

    • RestAssured is a Java library for testing RESTful APIs.

  • Answered by AI

Skills evaluated in this interview

ServiceNow Interview FAQs

How many rounds are there in ServiceNow QA Engineer interview?
ServiceNow interview process usually has 2-3 rounds. The most common rounds in the ServiceNow interview process are Technical, Aptitude Test and Coding Test.
How to prepare for ServiceNow QA Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ServiceNow. The most common topics and skills that interviewers at ServiceNow expect are Automation, Javascript, microsoft, Agile and MySQL.
What are the top questions asked in ServiceNow QA Engineer interview?

Some of the top questions asked at the ServiceNow QA Engineer interview -

  1. All about Manual and core java conce...read more
  2. Technical was easy to med...read more

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ServiceNow QA Engineer Interview Process

based on 2 interviews

Interview experience

4
  
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ServiceNow QA Engineer Salary
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₹15 L/yr - ₹23 L/yr
218% more than the average QA Engineer Salary in India
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