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ServiceNow Interview Questions, Process, and Tips

Updated 11 Feb 2025

Top ServiceNow Interview Questions and Answers

View all 97 questions

ServiceNow Interview Experiences

Popular Designations

120 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What was your most impactful project?
  • Q2. What was an obstacle you faced?
Round 2 - Coding Test 

Behavioral, then DSA

Software Engineer Intern Interview Questions asked at other Companies

Q1. Check if Two Trees are Mirror Given two arbitrary binary trees, your task is to determine whether these two trees are mirrors of each other. Explanation: Two trees are considered mirror of each other if: The roots of both the trees are the... read more
View answer (1)
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Git workflow and xpath. Reverse a string

Senior Sdet Engineer Interview Questions asked at other Companies

Q1. Optimize an existing system. The system currently makes an API call and stores data in its memory. When it tries to serve a request from another component it refers to the memory location by searching the entire memory.
View answer (1)
ServiceNow Interview Questions and Answers for Freshers
illustration image
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Dsa question, I don’t remember
  • Q2. Check if the sentence is palindrome or not
  • Ans. 

    To check if a sentence is a palindrome, compare it with its reverse form.

    • Remove all non-alphanumeric characters and convert the sentence to lowercase.

    • Reverse the sentence and compare it with the original sentence to check for palindrome.

    • Example: 'A man, a plan, a canal, Panama' becomes 'amanaplanacanalpanama' after removing non-alphanumeric characters and converting to lowercase.

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Discussion was on Binary tree and tree traversal. Asked me to write binary tree complete program to insert amd traversal of binary tree with few changes on how to insert.
  • Q2. In depth discussion on my experience my projects.

Interview Preparation Tips

Topics to prepare for ServiceNow Java Developer interview:
  • Dsa and core java, System design
Interview preparation tips for other job seekers - Overall my both rounds went really good but after the second round, I followed with hr for 2 weeks to get the update initially she said she will schedule 3 rd round later she said I am not selected.
Overall my experience wasn’t great.

Skills evaluated in this interview

Java Developer Interview Questions asked at other Companies

Q1. Sort 0 and 1 Problem Statement Given an integer array ARR of size N containing only integers 0 and 1, implement a function to sort this array. The solution should scan the array only once without using any additional arrays. Input: The firs... read more
View answer (3)
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - Coding Test 

Implement hashmap. Basic question around oop concepts

Round 2 - Case Study 

System design - online book store

Round 3 - Aptitude Test 

Past project experience. Soft skills

Round 4 - Technical 

(1 Question)

  • Q1. Architecture patterns

ServiceNow interview questions for popular designations

 Software Engineer

 (13)

 Technical Support Engineer

 (8)

 Senior Software Engineer

 (8)

 Product Manager

 (4)

 Software Developer

 (4)

 Software Engineer Intern

 (3)

 Software Quality Engineer

 (3)

 Senior Technical Support Engineer

 (3)

Interview Questions & Answers

user image Anonymous

posted on 30 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Behavioral 

(1 Question)

  • Q1. Can you describe your previous experience?

Interview Preparation Tips

Interview preparation tips for other job seekers - What questions do you have regarding my previous experience?

Get interview-ready with Top ServiceNow Interview Questions

Software Developer Interview Questions & Answers

user image Tiasa Jana 21BIT0612

posted on 22 Aug 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Coding Test 

2 medium to hard level coding

Round 2 - One-on-one 

(2 Questions)

  • Q1. Project description and review
  • Ans. 

    Developed a web application for tracking project progress and performance.

    • Implemented user authentication and authorization using JWT tokens

    • Utilized React for front-end development and Node.js for back-end development

    • Integrated with third-party APIs for data visualization

    • Used MongoDB for database management

  • Answered by AI
  • Q2. Dsa coding questions on stacks

Software Developer Interview Questions asked at other Companies

Q1. Maximum Subarray Sum Problem Statement Given an array of integers, determine the maximum possible sum of any contiguous subarray within the array. Example: Input: array = [34, -50, 42, 14, -5, 86] Output: 137 Explanation: The maximum sum is... read more
View answer (42)

Jobs at ServiceNow

View all
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Not Selected
Round 1 - Coding Test 

Two coding questions, minimum window substring, other I forgot

Round 2 - HLD 

(1 Question)

  • Q1. Design google drive kind of question.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare LLD and HLD also.

Top ServiceNow Software Engineer Interview Questions and Answers

Q1. Set Matrix Zeros Problem Statement Given an N x M integer matrix, if an element is 0, set its entire row and column to 0's, and return the matrix. Specifically, if a cell has a value 0 (i.e., matrix[i][j] == 0), change all cells in the ith ... read more
View answer (3)

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (196)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Why ServiceNow?
  • Q2. What is your salary expectation?
Round 2 - One-on-one 

(3 Questions)

  • Q1. Why ServiceNow?
  • Q2. Are you good at coding?
  • Ans. 

    Yes, I am good at coding.

    • Proficient in multiple programming languages such as Java, Python, and C++

    • Experience in developing and maintaining complex software systems

    • Strong problem-solving and debugging skills

    • Familiarity with software development best practices and version control systems

  • Answered by AI
  • Q3. Tell me your experience
Round 3 - Technical 

(1 Question)

  • Q1. Write a function to return unique numbers
  • Ans. 

    A function to return unique numbers from an array of strings.

    • Convert the array of strings to an array of numbers.

    • Use a Set to store unique numbers.

    • Convert the Set back to an array and return it.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Study coding hard

Skills evaluated in this interview

Senior Technical Support Engineer Interview Questions asked at other Companies

Q1. What tool tableau use for optimization of deployments?
View answer (1)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Campus Placement and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(6 Questions)

  • Q1. What is sql joins and normalization
  • Ans. 

    SQL joins are used to combine rows from two or more tables based on a related column, while normalization is the process of organizing data in a database to reduce redundancy and improve data integrity.

    • SQL joins are used to retrieve data from multiple tables based on a related column

    • Normalization is the process of organizing data in a database to reduce redundancy and improve data integrity

    • Types of SQL joins include IN...

  • Answered by AI
  • Q2. Ask basic unix commands
  • Q3. Ask basic javascript questions
  • Q4. About projects which database use in web development project how you connect to the backend application.
  • Q5. Four oops pillars and its code also.
  • Ans. 

    The four pillars of object-oriented programming are encapsulation, inheritance, polymorphism, and abstraction.

    • Encapsulation: Bundling data and methods that operate on the data into a single unit (class). Example: private variables in a class.

    • Inheritance: Creating new classes based on existing classes, inheriting their attributes and methods. Example: a 'Dog' class inheriting from an 'Animal' class.

    • Polymorphism: The abi...

  • Answered by AI
  • Q6. Basic questions on projects like difficulties faced and how you overcome
Round 3 - HR 

(1 Question)

  • Q1. Behavior questions

Interview Preparation Tips

Topics to prepare for ServiceNow IT Technical Support Engineer interview:
  • SQL
  • Unix
  • Javascript
  • Basic coding
Interview preparation tips for other job seekers - Having csa certification inn tech support engineer role on servicenow benefited a lot and if you have skills on Javascript benefited and you must have a good idea on projects.

Skills evaluated in this interview

IT Technical Support Engineer Interview Questions asked at other Companies

Q1. What’s the most effective way to gather user and system requirements?
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(4 Questions)

  • Q1. Return on investment on the IT investment is key focus here.
  • Q2. How would different personas be impacted.
  • Q3. How service management adds to customer experience.
  • Ans. 

    Service management enhances customer experience by ensuring efficient and effective delivery of services.

    • Service management helps in setting clear service expectations with customers.

    • It ensures timely and consistent delivery of services, leading to customer satisfaction.

    • Service management also involves handling customer feedback and complaints effectively.

    • By optimizing service processes, service management can improve ...

  • Answered by AI
  • Q4. Field management services

Interview Preparation Tips

Topics to prepare for ServiceNow Software Architect interview:
  • Return on investment
  • Corporate Governance
Interview preparation tips for other job seekers - It's an outstanding company with disregard for your work life balance.pays very high

Software Architect Interview Questions asked at other Companies

Q1. How service management adds to customer experience.
View answer (1)
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ServiceNow Interview FAQs

How many rounds are there in ServiceNow interview?
ServiceNow interview process usually has 2-3 rounds. The most common rounds in the ServiceNow interview process are Technical, One-on-one Round and Coding Test.
How to prepare for ServiceNow interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ServiceNow. The most common topics and skills that interviewers at ServiceNow expect are Licensing, Javascript, microsoft, Python and Unit Testing.
What are the top questions asked in ServiceNow interview?

Some of the top questions asked at the ServiceNow interview -

  1. Given a container and 3 shapes of balls small , medium , large using each type ...read more
  2. If a variable is protected in parent class and another variable with same name ...read more
  3. There are 9 balls one ball is lighter out of them and we have a balance how wou...read more
How long is the ServiceNow interview process?

The duration of ServiceNow interview process can vary, but typically it takes about less than 2 weeks to complete.

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ServiceNow Interview Process

based on 117 interviews

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based on 382 reviews

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4.0

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4.1

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Job security

4.1

Company culture

3.5

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3.7

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