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ServiceNow Technical Support Engineer Intern Interview Questions and Answers

Updated 7 May 2024

1 interview found

Sort by: Popular
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via campus placement at SRM Institute of Science & Technology, Chennai and was interviewed in Nov 2023.

3 Interview Rounds

1

Aptitude Test Round

MCQ - 40 questions - 40 mins
4 section each 10 questions
Section 1 : SQL based
Section 2 : Javascript
Section 3 : Linux/Unix fundamentals
Section 4 : Servicenow Platform

2

Technical Round (3 Questions)

  • Q1. SQL - DDL,DML, and most of the questions were related to Unix commands. To explain the commands.
  • Q2. Then a few questions related to ServiceNow were also asked. Like what do you know about service now, and what are some advantages of using the servicenow platfo...read more
  • Q3. Lastly, a scenario based question was asked where I have to deal with a troubled client. And how I would react in such a scenario. And what I would do then.
3

Technical Round (2 Questions)

  • Q1. Basic to intermediate level questions - Based on networking,javascript, operating systems and also asked about the company and the services they provide. Basic ...read more
  • Q2. Scenario and condition based questions - 1. Situations based for eg: If a customer comes with an issue which has never been diagonized previously and there are ...read more

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 4-6 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Oct 2024.

3 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. How does internet works
  • Q2. HTTP codes SQL troubleshooting
2

Technical Round (1 Question)

  • Q1. SQL python java
3

HR Round (2 Questions)

  • Q1. Salary negotiations
  • Q2. Work shifts questions
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Assessment and in final round They ask me to talk about the topic of the phone which I’m using it.
2

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Assessment and documents submission

Interview Preparation Tips

Interview preparation tips for other job seekers - I prefer for the people can join 247.ai because the companies culture and environment is really good,working with the company feels we are gaining knowledge and getting an good experience.
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Technical Round (3 Questions)

  • Q1. Networking questions
  • Q2. VMware VSphere questions
  • Q3. OS related questions
2

Behavioral Round (2 Questions)

  • Q1. Scenario based questions
  • Q2. Will you be ok working in shifts
3

HR Round (2 Questions)

  • Q1. Questions about values
  • Q2. Salary negotiations
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Few linux commands
  • Q2. Explain few, Any command for example
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I was interviewed in May 2024.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. About projects which I have worked on hybris
  • Q2. Tools in hybris used
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Question related to L3 and L2 topics
2

HR Round (1 Question)

  • Q1. Salary expectation. Relocation

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well what we have mentioned in the resume
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023.

3 Interview Rounds

1

Basic Communication Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Current Job role
2

HR Round (2 Questions)

  • Q1. Work Experience
  • Q2. Current Job roles and KPIs
3

Technical Round (2 Questions)

  • Q1. OS Troubleshooting
  • Q2. Network Troubleshooting
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Sep 2023.

2 Interview Rounds

1

Group Discussion Round

Mainly about your experience

2

Technical Round (2 Questions)

  • Q1. Troubleshooting questions random
  • Q2. Attitude. Overall experience in technology random questions. Database issues
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed before Jun 2023.

2 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. Questions would be in depth about area of expertise, for eg Linux
  • Q2. What if scenarios and troubleshooting skills are evaluated
2

HR Round (2 Questions)

  • Q1. Questions regarding proactive beds and ability to take in charge
  • Q2. Also would check if you would fit into RH culture

ServiceNow Interview FAQs

How many rounds are there in ServiceNow Technical Support Engineer Intern interview?
ServiceNow interview process usually has 3 rounds. The most common rounds in the ServiceNow interview process are Technical and Aptitude Test.

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