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SAP Support Associate Interview Questions, Process, and Tips

Updated 4 Jul 2022

Top SAP Support Associate Interview Questions and Answers

View all 7 questions

2 SAP Support Associate Interview Experiences

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Support Associate Interview Questions

user image Anonymous

posted on 27 Sep 2021

I applied via Company Website and was interviewed in Mar 2021.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Whichever area you are interviewing for, try to explore on the standard functions before going for the interview. Always try to answer the questions with a pro and con so that you can articulate your understanding to the interviewer.
Try to explain all the basic points while answering the questions and don't assume that people know it.

Skills evaluated in this interview

Support Associate Interview Questions

user image Anonymous

posted on 4 Jul 2022

I applied via Approached by Company and was interviewed in Jun 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (1 Question)

  • Q1. 1) P to p cycle 2) consignment 3) past work experience 4) roles in the previous project 5) questions on sql, ariba, idoc

Interview Preparation Tips

Interview preparation tips for other job seekers - Give an example of previous problem solved skill

Get interview-ready with top interview questions

Interview questions from similar companies

I applied via Company Website and was interviewed before Dec 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (5 Questions)

  • Q1. Related to Ability to handle Customer Query being Technically Sound and Improves Customer Experience
  • Q2. There were 8 Different Types of Customer Technical Query and Behavior based Question.
  • Q3. If Customer is Already Angry how will you make them calm.
  • Q4. What were your past experience related to handle someone's query.
  • Q5. You as a Customer/User will need what kind of support if you're in place of Customer having support.

Interview Preparation Tips

Topics to prepare for Microsoft Corporation Support Associate interview:
  • Azure
  • MS Office
Interview preparation tips for other job seekers - Be Real and Confident while answering don't be more over responsive be on point.
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 -
Result
Selected  Selected

I applied via Campus Placement and was interviewed in Nov 2024.

3 Interview Rounds

1

Aptitude Test Round

It was a 1 hour assessment with 10 quantitative, 10 technical, and 20 verbal questions, followed by essay and email writing tasks.

2

Group Discussion Round

It was initially planned as a GD but ended as Self introduction and project explanation in a common forum.

3

HR Round (2 Questions)

  • Q1. They asked scenario based questions about handling customer issues
  • Q2. They asked me why i applied for this role since i am from BE CSE background and several certifications
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Assessment and in final round They ask me to talk about the topic of the phone which I’m using it.
2

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Assessment and documents submission

Interview Preparation Tips

Interview preparation tips for other job seekers - I prefer for the people can join 247.ai because the companies culture and environment is really good,working with the company feels we are gaining knowledge and getting an good experience.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 No response

I applied via Referral and was interviewed in Sep 2024.

2 Interview Rounds

1

Aptitude Test Round

First round was mcq round

2

Technical Round (2 Questions)

  • Q1. Some basic salesforce questions
  • Q2. Most questions from development
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Technical Round (3 Questions)

  • Q1. Networking questions
  • Q2. VMware VSphere questions
  • Q3. OS related questions
2

Behavioral Round (2 Questions)

  • Q1. Scenario based questions
  • Q2. Will you be ok working in shifts
3

HR Round (2 Questions)

  • Q1. Questions about values
  • Q2. Salary negotiations
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. What is cloud support
  • Q2. What is cus support

Interview Preparation Tips

Interview preparation tips for other job seekers - Na

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. 2 rounds conducted 1st was technical were the question mainly consist of linux commands and sql basic plus scenario based questions. 2nd round was managerial ro...read more
  • Q2. Dml,ddl, how to open process in linux

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023.

3 Interview Rounds

1

Basic Communication Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Current Job role
2

HR Round (2 Questions)

  • Q1. Work Experience
  • Q2. Current Job roles and KPIs
3

Technical Round (2 Questions)

  • Q1. OS Troubleshooting
  • Q2. Network Troubleshooting

SAP Interview FAQs

How many rounds are there in SAP Support Associate interview?
SAP interview process usually has 2 rounds. The most common rounds in the SAP interview process are Resume Shortlist and One-on-one Round.
How to prepare for SAP Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SAP. The most common topics and skills that interviewers at SAP expect are Customer Service, SAP, Product Support, SAP ERP and ABAP.
What are the top questions asked in SAP Support Associate interview?

Some of the top questions asked at the SAP Support Associate interview -

  1. What are the different methods to do UI modicati...read more
  2. When to use Hub deployment and co-deploy...read more
  3. Brief product functions of master data consolidat...read more

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based on 2 SAP interviews
Company Website
50%
50% candidates got the interview through other sources.
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SAP Support Associate Salary
based on 49 salaries
₹7.5 L/yr - ₹16 L/yr
167% more than the average Support Associate Salary in India
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SAP Support Associate Reviews and Ratings

based on 5 reviews

4.8/5

Rating in categories

4.8

Skill development

4.2

Work-Life balance

3.6

Salary & Benefits

4.4

Job Security

4.4

Company culture

4.6

Promotions/Appraisal

4.6

Work Satisfaction

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