Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Microsoft Corporation

Compare button icon Compare button icon Compare
4.0

based on 1.7k Reviews

Play video Play video Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Microsoft Corporation Support Associate Interview Questions and Answers

Updated 9 Dec 2022

Microsoft Corporation Support Associate Interview Experiences

1 interview found

Support Associate Interview Questions & Answers

user image Sneha Gupta

posted on 9 Dec 2022

I applied via Company Website and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(5 Questions)

  • Q1. Related to Ability to handle Customer Query being Technically Sound and Improves Customer Experience
    • Add your answer
  • Q2. There were 8 Different Types of Customer Technical Query and Behavior based Question.
    • Add your answer
  • Q3. If Customer is Already Angry how will you make them calm.
  • Ans. 

    I will listen to their concerns, empathize with them, and offer a solution to their problem.

    • Acknowledge their frustration and apologize for any inconvenience caused

    • Listen actively to their concerns and let them vent their frustrations

    • Empathize with them and show that you understand their perspective

    • Offer a solution to their problem and assure them that you will do everything possible to resolve the issue

    • Follow up with ...

    • Answered by AI
    View 1 more answer
  • Q4. What were your past experience related to handle someone's query.
    • Add your answer
  • Q5. You as a Customer/User will need what kind of support if you're in place of Customer having support.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Microsoft Corporation Support Associate interview:
  • Azure
  • MS Office
Interview preparation tips for other job seekers - Be Real and Confident while answering don't be more over responsive be on point.

Interview questions from similar companies

Support Associate Interview Questions & Answers

SAP user image Anonymous

posted on 4 Jul 2022

I applied via Approached by Company and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. 1) P to p cycle 2) consignment 3) past work experience 4) roles in the previous project 5) questions on sql, ariba, idoc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Give an example of previous problem solved skill

Technical Support Engineer Interview Questions & Answers

Salesforce user image Anonymous

posted on 21 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Why you want to change?
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Troubleshooting questions
    • Add your answer
Round 3 - Behavioral 

(1 Question)

  • Q1. How to handle angry customers
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Atlassian user image Anonymous

posted on 26 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. How does internet works
    • Add your answer
  • Q2. HTTP codes SQL troubleshooting
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. SQL python java
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Salary negotiations
    • Add your answer
  • Q2. Work shifts questions
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Zoho user image Anonymous

posted on 2 Dec 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was a 1 hour assessment with 10 quantitative, 10 technical, and 20 verbal questions, followed by essay and email writing tasks.

Round 2 - Group Discussion 

It was initially planned as a GD but ended as Self introduction and project explanation in a common forum.

Round 3 - HR 

(2 Questions)

  • Q1. They asked scenario based questions about handling customer issues
    • Add your answer
  • Q2. They asked me why i applied for this role since i am from BE CSE background and several certifications
    • Add your answer

Customer Support Associate Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 20 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Assessment and in final round They ask me to talk about the topic of the phone which I’m using it.
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Assessment and documents submission
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I prefer for the people can join 247.ai because the companies culture and environment is really good,working with the company feels we are gaining knowledge and getting an good experience.

Technical Support Engineer Interview Questions & Answers

VMware Software user image Anonymous

posted on 2 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. Networking questions
    • Add your answer
  • Q2. VMware VSphere questions
    • Add your answer
  • Q3. OS related questions
    • Add your answer
Round 2 - Behavioral 

(2 Questions)

  • Q1. Scenario based questions
    • Add your answer
  • Q2. Will you be ok working in shifts
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Questions about values
    • Add your answer
  • Q2. Salary negotiations
    • Add your answer

Customer Support Associate Interview Questions & Answers

Automatic Data Processing (ADP) user image Anonymous

posted on 9 Jan 2025

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Walk me through the resume
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Walk me through the resume
    • Add your answer
  • Q2. Salary expectation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just speak confidently and make sure to know everything mentioned on the resume

Engineer- Customer Support Interview Questions & Answers

Oracle user image Anonymous

posted on 19 Feb 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About your self
    • Add your answer

Technical Support Associate Interview Questions & Answers

Thomson Reuters user image Anonymous

posted on 11 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in May 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. About projects which I have worked on hybris
    • Add your answer
  • Q2. Tools in hybris used
  • Ans. 

    Hybris uses various tools for development and support tasks.

    • Eclipse IDE for development

    • Hybris Administration Console for configuration

    • HAC for monitoring and troubleshooting

    • Ant for building and deploying

    • Jenkins for continuous integration

    • Answered by AI
    Add your answer
More about working at Microsoft Corporation

Microsoft Corporation Interview FAQs

How many rounds are there in Microsoft Corporation Support Associate interview?
Microsoft Corporation interview process usually has 2 rounds. The most common rounds in the Microsoft Corporation interview process are Resume Shortlist and Technical.
What are the top questions asked in Microsoft Corporation Support Associate interview?

Some of the top questions asked at the Microsoft Corporation Support Associate interview -

  1. If Customer is Already Angry how will you make them ca...read more
  2. Related to Ability to handle Customer Query being Technically Sound and Improve...read more
  3. There were 8 Different Types of Customer Technical Query and Behavior based Que...read more

Tell us how to improve this page.

Microsoft Corporation Interviews By Designations

Interview Questions for Popular Designations

Interview Questions from Similar Companies

Accenture Interview Questions
3.8
 • 8.2k Interviews
IBM Interview Questions
4.0
 • 2.4k Interviews
Oracle Interview Questions
3.7
 • 900 Interviews
Google Interview Questions
4.4
 • 870 Interviews
Amdocs Interview Questions
3.7
 • 531 Interviews
Zoho Interview Questions
4.3
 • 515 Interviews
Cisco Interview Questions
4.1
 • 396 Interviews
Dell Interview Questions
4.0
 • 392 Interviews
Carelon Global Solutions Interview Questions
3.9
 • 358 Interviews
SAP Interview Questions
4.2
 • 308 Interviews
View all

Fast track your campus placements

Indian Institute of Technology (IIT), Chennai Placement Questions
23 Interviews
National Institute of Technology (NIT), Warangal Placement Questions
8 Interviews
National Institute of Technology, Surathkal Placement Questions
7 Interviews
Indian Institute of Technology (IIT), Kharagpur Placement Questions
7 Interviews
Veermata Jijabai Technological Institute (VJTI), Mumbai Placement Questions
7 Interviews
Indian School of Business (ISB), Hyderabad Placement Questions
6 Interviews
Indian Institute of Technology (IIT), Roorkee Placement Questions
6 Interviews
View all

Microsoft Corporation Support Associate Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

Explore 1 Review and Rating
Microsoft Corporation Salaries in India
Software Engineer
1.9k salaries
unlock blur

₹13 L/yr - ₹50 L/yr

Senior Software Engineer
1.1k salaries
unlock blur

₹21 L/yr - ₹85 L/yr

Software Engineer2
1k salaries
unlock blur

₹20 L/yr - ₹70 L/yr

Consultant
601 salaries
unlock blur

₹13 L/yr - ₹36.7 L/yr

Support Engineer
558 salaries
unlock blur

₹7.9 L/yr - ₹30 L/yr

Explore more salaries
Compare Microsoft Corporation with

Google

4.4
Compare

Amazon

4.1
Compare

Deloitte

3.8
Compare

TCS

3.7
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview