Upload Button Icon Add office photos

Microsoft Corporation

Compare button icon Compare button icon Compare

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Microsoft Corporation Support Engineer Interview Questions, Process, and Tips

Updated 12 May 2024

Top Microsoft Corporation Support Engineer Interview Questions and Answers

View all 9 questions

Microsoft Corporation Support Engineer Interview Experiences

8 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Bi technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepared. Read Read and Read
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What are the different types of backup strategies?
  • Ans. 

    Different types of backup strategies include full backup, incremental backup, differential backup, and mirror backup.

    • Full backup: A complete backup of all data and files.

    • Incremental backup: Backs up only the data that has changed since the last backup.

    • Differential backup: Backs up all changes since the last full backup.

    • Mirror backup: An exact copy of the data is created in real-time.

  • Answered by AI
  • Q2. Incremental, differential, synthetic full, Active full

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basics for the role where you are going to support the technology.

Skills evaluated in this interview

Support Engineer Interview Questions Asked at Other Companies

asked in Salesforce
Q1. How to handle escalations/ your approach to solve any issues/ why ... read more
asked in HCLTech
Q2. How you can manage if someone say you to work for 24 hours in a d ... read more
asked in HCLTech
Q3. How many cycles microprocessor run in MOV A,B?
asked in Salesforce
Q4. Write a SOQL query Accounts and it's related contact.
Q5. What is proxy & basic networking commands & networking de ... read more
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. How do you create a VM
  • Ans. 

    Creating a VM involves selecting a virtualization platform, configuring settings, and installing an operating system.

    • Select a virtualization platform such as VMware, Hyper-V, or VirtualBox

    • Configure settings such as CPU, memory, storage, and network

    • Install an operating system on the VM, either from an ISO file or a network source

  • Answered by AI
  • Q2. Types of storage replication
  • Ans. 

    Types of storage replication include synchronous, asynchronous, and snapshot-based replication.

    • Synchronous replication ensures data is mirrored in real-time between primary and secondary storage systems.

    • Asynchronous replication allows for a delay in data transfer between primary and secondary storage systems.

    • Snapshot-based replication captures a point-in-time copy of data for replication purposes.

    • Examples: EMC SRDF for...

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. Types of disks in azure
  • Ans. 

    There are different types of disks in Azure, including managed disks, unmanaged disks, premium disks, and standard disks.

    • Managed disks are the recommended disk type in Azure, offering high availability and durability.

    • Unmanaged disks require you to manage the storage accounts yourself.

    • Premium disks provide high-performance SSD storage for I/O intensive workloads.

    • Standard disks offer cost-effective HDD storage for genera

  • Answered by AI
  • Q2. What is planned maintenance
  • Ans. 

    Planned maintenance is scheduled maintenance performed on equipment or systems to prevent unexpected breakdowns.

    • Scheduled maintenance to prevent unexpected breakdowns

    • Regularly performed on equipment or systems

    • Helps to ensure optimal performance and longevity

    • Examples: changing oil in a car every 5,000 miles, updating software on a computer monthly

  • Answered by AI
Round 4 - Behavioral 

(2 Questions)

  • Q1. Why do you want to join Microsoft?
  • Q2. Give an example of criticism that changed your life
Round 5 - Behavioral 

(3 Questions)

  • Q1. One good thing and one bad thing about managerial round
  • Q2. Why do you want to join Microsoft
  • Q3. Why are you leaving previous organization

Interview Preparation Tips

Topics to prepare for Microsoft Corporation Support Engineer interview:
  • azure
  • azure cloud
  • technical screening
  • techincal rounds
  • managerial rounds
  • director round
  • technomangagerial rounds
Interview preparation tips for other job seekers - be confident, be true, be honest :)

Skills evaluated in this interview

I applied via LinkedIn and was interviewed in Jan 2022. There were 5 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Technical round for an hour which covered only basic
Round 2 - Case Study 

Interviewer asked about the critical cases i handled

Round 3 - Behavioral 

(1 Question)

  • Q1. Had a call with interview with manager regarding the team
Round 4 - Communication 

(1 Question)

  • Q1. Had a communication round where i was posed few topics to explain
Round 5 - HR 

(1 Question)

  • Q1. Hr discussion regarding salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Please bring in all the experiences you had come across

Microsoft Corporation interview questions for designations

 Technical Support Engineer

 (14)

 Desktop Support Engineer

 (1)

 Support Associate

 (1)

 Customer Support Engineer/Technician

 (1)

 Customer Support Manager

 (1)

 Customer Support Executive

 (1)

 Engineering Support Manager

 (1)

 Software Engineer

 (70)

I applied via Recruitment Consulltant and was interviewed in Aug 2021. There were 7 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Based on previous experiences
Round 3 - Technical 

(1 Question)

  • Q1. Firm knowledge of basics of technology.
Round 4 - One-on-one 

(1 Question)

  • Q1. This was a behavioural round
Round 5 - One-on-one 

(1 Question)

  • Q1. This is a Comms Round
Round 6 - One-on-one 

(1 Question)

  • Q1. This was Director Round
Round 7 - HR 

(1 Question)

  • Q1. HR round, where documents were requested for offer generation.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t waste your time on such a company, after clearing all rounds that took 2 months to complete and clear, HR informed that the position is on hold and they aren’t sure if the position will open in future.

Such a waste of time and effort. Absolutely Garbage.

Get interview-ready with Top Microsoft Corporation Interview Questions

I applied via Approached by company and was interviewed in Aug 2021. There were 7 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Dotnet technologies, framework, clr, garbage collection
Round 2 - Technical 

(1 Question)

  • Q1. Operating system related
Round 3 - Technical 

(1 Question)

  • Q1. Trouble shooting issues and resolving problems
  • Ans. 

    Troubleshooting issues and resolving problems is a crucial aspect of a Support Engineer's job.

    • Identify the root cause of the problem

    • Use diagnostic tools to gather information

    • Collaborate with team members to find solutions

    • Document the troubleshooting process and solution

    • Test the solution to ensure it resolves the issue

  • Answered by AI
Round 4 - Behavioral 

(1 Question)

  • Q1. Personality, skills, attitude, qualities
Round 5 - Communication Skills 

(1 Question)

  • Q1. English language and communication skills
Round 6 - Behavioral 

(1 Question)

  • Q1. . Net technologies, personality
Round 7 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be genuine and self confident.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What are you day to day activity. How do you troubleshoot login issues?
  • Ans. 

    As a Support Engineer, my day to day activities involve troubleshooting login issues among other technical problems.

    • Verify if the user is entering the correct credentials

    • Check if the user account is active and not locked out

    • Check if there are any network connectivity issues

    • Check if there are any server-side issues

    • Reset the user's password if necessary

    • Provide clear instructions to the user on how to resolve the issue

    • Doc...

  • Answered by AI
  • Q2. Further questions were based on the output of the question one
Round 3 - Technical 

(2 Questions)

  • Q1. Day to day activity What is dc discovery
  • Ans. 

    DC discovery is the process of identifying and mapping the devices and components in a data center.

    • DC discovery involves scanning the network to identify devices and their configurations.

    • It helps in creating an inventory of all the hardware and software components in the data center.

    • DC discovery is important for monitoring and managing the data center infrastructure.

    • Examples of DC discovery tools include SolarWinds, BM

  • Answered by AI
  • Q2. How authentication works
  • Ans. 

    Authentication is the process of verifying the identity of a user or system.

    • Authentication can be done through various methods such as passwords, biometrics, tokens, or certificates.

    • The process involves the user providing credentials, which are then verified by the system.

    • If the credentials match, the user is granted access to the system or application.

    • Authentication is important for security and privacy purposes.

    • Examp...

  • Answered by AI
Round 4 - Behavioral 

(2 Questions)

  • Q1. How do you handle difficult situation
  • Q2. What would you if you have a conflict with a senior engineer?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest, think logically and scope the isshe provided

Interview Questionnaire 

2 Questions

  • Q1. Basic Java Questions
  • Q2. Docker , Middleware & Past Project Exp

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Mail content writing based on diffferent cases

Round 2 - One-on-one 

(2 Questions)

  • Q1. Product demo in depth
  • Q2. Product presentation
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Basic questions about work experience ,salary
  • Q2. Also some tech questions related to network,api ,Linux,sql
Round 2 - Technical 

(2 Questions)

  • Q1. Java troubleshooting question,stack trace ,exceptions,SQL query ,indexing,SSL cert
  • Q2. Networking -HAR logs,html,css ,java script basic

Microsoft Corporation Interview FAQs

How many rounds are there in Microsoft Corporation Support Engineer interview?
Microsoft Corporation interview process usually has 4-5 rounds. The most common rounds in the Microsoft Corporation interview process are Technical, Behavioral and HR.
How to prepare for Microsoft Corporation Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Microsoft Corporation. The most common topics and skills that interviewers at Microsoft Corporation expect are Technical Support, microsoft, customer support, Automation and Incident management.
What are the top questions asked in Microsoft Corporation Support Engineer interview?

Some of the top questions asked at the Microsoft Corporation Support Engineer interview -

  1. What are you day to day activity. How do you troubleshoot login issu...read more
  2. how do you create a...read more
  3. What are the different types of backup strategi...read more

Tell us how to improve this page.

Microsoft Corporation Support Engineer Interview Process

based on 7 interviews

4 Interview rounds

  • Resume Shortlist Round
  • Technical Round - 1
  • Technical Round - 2
  • Behavioral Round
View more

Interview Questions from Similar Companies

Accenture Interview Questions
3.8
 • 8.2k Interviews
IBM Interview Questions
4.0
 • 2.4k Interviews
Oracle Interview Questions
3.7
 • 897 Interviews
Google Interview Questions
4.4
 • 871 Interviews
Amdocs Interview Questions
3.7
 • 531 Interviews
Zoho Interview Questions
4.3
 • 514 Interviews
Cisco Interview Questions
4.1
 • 396 Interviews
Dell Interview Questions
4.0
 • 391 Interviews
SAP Interview Questions
4.2
 • 308 Interviews
View all
Microsoft Corporation Support Engineer Salary
based on 558 salaries
₹7.9 L/yr - ₹30 L/yr
164% more than the average Support Engineer Salary in India
View more details

Microsoft Corporation Support Engineer Reviews and Ratings

based on 55 reviews

4.5/5

Rating in categories

4.5

Skill development

4.2

Work-life balance

4.4

Salary

3.5

Job security

4.3

Company culture

3.8

Promotions

4.3

Work satisfaction

Explore 55 Reviews and Ratings
Software Engineer
1.9k salaries
unlock blur

₹13 L/yr - ₹50 L/yr

Senior Software Engineer
1.1k salaries
unlock blur

₹21 L/yr - ₹85 L/yr

Software Engineer2
1k salaries
unlock blur

₹20 L/yr - ₹70 L/yr

Consultant
618 salaries
unlock blur

₹13 L/yr - ₹36.7 L/yr

Support Engineer
558 salaries
unlock blur

₹7.9 L/yr - ₹30 L/yr

Explore more salaries
Compare Microsoft Corporation with

Google

4.4
Compare

Amazon

4.1
Compare

Deloitte

3.8
Compare

TCS

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview