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SAP Support Associate Interview Questions, Process, and Tips

Updated 4 Jul 2022

Top SAP Support Associate Interview Questions and Answers

View all 7 questions

SAP Support Associate Interview Experiences

2 interviews found

I applied via Approached by Company and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. 1) P to p cycle 2) consignment 3) past work experience 4) roles in the previous project 5) questions on sql, ariba, idoc

Interview Preparation Tips

Interview preparation tips for other job seekers - Give an example of previous problem solved skill

I applied via Company Website and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. MDG product architecture for Business partner, Finance.
  • Ans. 

    MDG product architecture for Business partner, Finance.

    • MDG (Master Data Governance) is a tool for managing master data across an enterprise.

    • MDG for Business Partner and Finance provides a centralized view of customer and vendor data.

    • It allows for data standardization, validation, and enrichment.

    • MDG for Finance includes features such as financial statement mapping and credit management.

    • The architecture includes a data m...

  • Answered by AI
  • Q2. How to setup up Replication models?
  • Ans. 

    Replication models can be set up using various tools and techniques.

    • Identify the source and target databases

    • Choose a replication method such as snapshot, transactional or merge replication

    • Configure the replication agents and schedules

    • Monitor the replication process for errors and performance issues

    • Test the replication to ensure data consistency and accuracy

  • Answered by AI
  • Q3. When to use Hub deployment and co-deployed?
  • Ans. 

    Hub deployment is used for centralized management while co-deployed is for distributed management.

    • Hub deployment is suitable for large-scale deployments where centralized management is required.

    • Co-deployed is suitable for smaller deployments where distributed management is preferred.

    • Hub deployment allows for easier management of multiple devices and configurations.

    • Co-deployed allows for greater flexibility and customiz...

  • Answered by AI
  • Q4. Brief product functions of master data consolidation
  • Ans. 

    Master data consolidation involves combining and organizing data from multiple sources into a single, unified view.

    • Master data consolidation helps eliminate duplicate or inconsistent data

    • It improves data accuracy and integrity

    • It enables better decision-making by providing a comprehensive view of data

    • It streamlines data management processes

    • Examples: Consolidating customer information from different systems into a single...

  • Answered by AI
  • Q5. What are process models in MDC?
  • Ans. 

    Process models in MDC are frameworks that define the steps involved in a particular process.

    • Process models help in standardizing processes and improving efficiency.

    • They provide a visual representation of the process flow.

    • Examples of process models include BPMN, UML, and EPC.

    • Process models can be used in various industries such as healthcare, finance, and manufacturing.

  • Answered by AI
  • Q6. What are the different methods to do UI modications
  • Ans. 

    Different methods to do UI modifications

    • Using CSS to modify styles

    • Using JavaScript to modify DOM elements

    • Using frameworks like React or Angular to create reusable UI components

    • Using design tools like Sketch or Figma to create mockups and prototypes

  • Answered by AI
  • Q7. How to write validations and derivations in MDG?
  • Ans. 

    Validations and derivations in MDG

    • Validations can be written using BRF+ rules or ABAP code

    • Derivations can be written using ABAP code

    • Validations can be triggered on save or change of data

    • Derivations can be triggered on creation or change of data

    • Examples of validations include checking for mandatory fields or data consistency

    • Examples of derivations include calculating a field based on other fields or defaulting a value

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Whichever area you are interviewing for, try to explore on the standard functions before going for the interview. Always try to answer the questions with a pro and con so that you can articulate your understanding to the interviewer.
Try to explain all the basic points while answering the questions and don't assume that people know it.

Skills evaluated in this interview

Support Associate Interview Questions Asked at Other Companies

Q1. If Customer is Already Angry how will you make them calm.
asked in SAP
Q2. What are the different methods to do UI modications
asked in SAP
Q3. When to use Hub deployment and co-deployed?
asked in SAP
Q4. Brief product functions of master data consolidation
asked in SAP
Q5. MDG product architecture for Business partner, Finance.

Support Associate Jobs at SAP

View all

Interview questions from similar companies

I applied via Company Website and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. They asked to calculate time complexity of any algorithm

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice is the only silver bullet to crack any interview!
Do coding of problem on notepad. Refer DS, ALGO related problem from GeeksOfGeeks site.

And 1 more thing coding is an art and please do not mug up the code, just try to understand the tricks, logic and solution and use those tricks and solution to solve any coding problem.

Do practice, Do practice and Do practice....nothing else

I applied via Naukri.com and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Javascript fundamentals and output questions Angular - routing, component, directive etc Sass

Interview Preparation Tips

Interview preparation tips for other job seekers - Positive experience

Interview Questionnaire 

2 Questions

  • Q1. Salary discussion and notice period
  • Q2. Core java, collections and coding

Interview Preparation Tips

Round: Manager Round
Experience: About project and previous company experience , daily activity

Software Engineer Interview Questions & Answers

Adobe user image Devendra Bendkhale

posted on 4 Dec 2015

Interview Questionnaire 

8 Questions

  • Q1. WRITE A GENERIC SWAP FUNCTION
  • Ans. 

    A generic swap function swaps two values of any data type.

    • The function should take two parameters of any data type.

    • Use a temporary variable to store the value of one parameter.

    • Assign the value of the second parameter to the first parameter.

    • Assign the value of the temporary variable to the second parameter.

  • Answered by AI
  • Q2. SEARCH AN ELEMENT IN ROTATED SORTED LINKLIST .
  • Ans. 

    Search for an element in a rotated sorted linked list.

    • Find the pivot point where the list is rotated.

    • Divide the list into two sublists based on the pivot point.

    • Perform binary search on the appropriate sublist.

    • Handle edge cases such as empty list and list with only one element.

  • Answered by AI
  • Q3. SEARCH AN ELEMENT IN ROTATED SORTED ARRAY. WRITED A CODE FOR IT
  • Ans. 

    Search an element in a rotated sorted array

    • Find the pivot point where the array is rotated

    • Divide the array into two sub-arrays based on pivot point

    • Perform binary search on the appropriate sub-array

    • Repeat until element is found or sub-array size is 1

  • Answered by AI
  • Q4. In an Array of size 95 contain numbers in range 1 to 100. each number is at max once in the array. find the 5 missing numbers in array between 1-100
  • Ans. 

    Find 5 missing numbers in an array of size 95 containing numbers in range 1 to 100.

    • Create a boolean array of size 100 and mark the present numbers

    • Iterate through the boolean array and find the missing numbers

    • Alternatively, use a HashSet to store the present numbers and find the missing ones

  • Answered by AI
  • Q5. Given sudoku as id array of size . in a given empty cell find the possible numbers that could be possible. Asked me to write code for it
  • Ans. 

    Given a Sudoku board, find possible numbers for an empty cell.

    • Iterate through empty cells and check possible numbers using row, column, and box constraints.

    • Use a set to keep track of possible numbers for each empty cell.

    • Return the set of possible numbers for the given empty cell.

  • Answered by AI
  • Q6. Given 4 unsigned integers find their integer average (eg. (2,2,2,3) => (2+2+2+3)/4 = 2) consider integer division ) without typecasting
  • Ans. 

    Find integer average of 4 unsigned integers without typecasting

    • Add all the integers and divide by 4

    • Use bit shifting to divide by 4

    • Handle overflow by using long long data type

    • Use unsigned int data type for input

  • Answered by AI
  • Q7. Write a code to identify wheter given processor is of 32 bit architecture or 64 bit architecture
  • Ans. 

    Code to identify 32 bit or 64 bit architecture of a processor

    • Check if the operating system is 32 bit or 64 bit

    • If OS is 32 bit, processor is 32 bit

    • If OS is 64 bit, check if processor supports 64 bit architecture

    • Use CPUID instruction to check if processor supports 64 bit architecture

  • Answered by AI
  • Q8. Convert a binary number into base 64 integer
  • Ans. 

    Convert binary number to base 64 integer

    • Divide the binary number into groups of 6 bits

    • Convert each group of 6 bits to decimal

    • Map the decimal value to the corresponding base 64 character

    • Concatenate the base 64 characters to form the final integer

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: SIMPLE CODING QUESTIONS SPEED MATTERS.
Duration: 60 minutes
Total Questions: 3

Skills: Analytics And Coding
College Name: IIT Guwahati

Skills evaluated in this interview

Interview Questionnaire 

6 Questions

  • Q1. Solving puzzles(25 horses,ant and sweets,height of a building..) try as many as possible before appearing for interview
  • Q2. If experienced , then project details of previous companies a must prepare question
  • Q3. Writing test cases for random scenarios
  • Q4. Programming in whatsoever language you r comfortable with, basic coding problems of DS,Algos. eg. Zigzag tree traversal algo,random linked list copy
  • Q5. Some people asked me questions related to the work i will do if hired in the project
  • Q6. Be genuine in ur CV, and be prepared with everything you write there.

Interview Preparation Tips

College Name: Na

Interview Preparation Tips

Round: Resume Shortlist
Experience: I had a standard resume for this company as per the norms of our institute’s placement cell. For Oracle I laid emphasis on my programming skills and projects related to it.

Round: Test
Experience: The first round was the written test that comprised of 5 sections – vocabulary, aptitude, pattern matching, logical reasoning and programming. The questions in the programming section were asked from data structures and C++. The questions in the programming section were mainly from trees (from data structures). Around 400 students appeared for their written test out of which around 100 were shortlisted.

Round: HR Interview
Experience: The next round was the interview round. They gave me some puzzles to solve and a program to write. One of the puzzles that I remember was that if I were to be given an egg then how would I determine its durability, i.e. how would I determine that from which floor do I need to throw the egg from so that the egg does not break if thrown from any floor below it.
For the coding question I was given a mathematical formula and I was asked to devise a code such that the program uses the formula and gives the output.
Tips: Prepare for Data Structures as well as the commonly asked puzzles for Oracle.

College Name: IIT ROORKEE
Motivation: Oracle is a reputed company in the space of software and ITeS. It had come to our campus with five profiles. The best means to know about all of them is to attend the pre-placement talk of the company.

I applied via Referral

Interview Preparation Tips

Round: Test
Experience: I appeared for Amdocs through Campus Recruitment Process. Section 1,2,3 was not tough, if you have practiced RD Sharma then don't worry about these sections as it was the easiest part of the written test. After that there were two coding questions in which you can choose any language(C/C++/Java) to write your code. The code were easy, I mean it wasn't like Codechef problems. If you have ever made the programming assignments by yourself then you would definitely be able to crack this section. Even if you didn't make it then you can practice coding questions like finding H.C.F, L.C.M, Removing redundant number from array, finding whether the string is palindrome or not, finding whether the number is Armstrong number or not,etc,. Now comes the technical section that was little bit tough for those who haven't studied about UNIX ever. It was consisting of C, DBMS and Unix. C questions can easily be attempt by completing "Test your C Skills by Yashwant Kanedtkar", In DBMS most of the questions were query based, some PL/SQL questions were also there, in Unix most of the questions were from VI editor commands and some linux commands like sed, uniq, fdisk and very few questions were from shell scripting like, what will be the output of echo*. Overall the test was easy, since it is easy for everyone so you need to do lots of practice because out of more than 200 students only 39 cleared the written test in our campus.
Duration: 2:30 minutes
Total Questions: 82

Skills: Implementation Of Code Using OOPS, Coding Skills, Database Management, Ability To Think, Ability To Cope Up With Stress, Ability To Deal Diplomatically, 1)communication
College Name: NIT Sikkim

I applied via Campus Placement

Interview Questionnaire 

2 Questions

  • Q1. You have a Binary tree having numbers>=0 and a numeber N. Print all downwards paths from any node having the sum of elements equal to N
  • Ans. 

    Print all downward paths from any node in a binary tree with sum of elements equal to N.

    • Traverse the binary tree and keep track of the sum of elements in the path from root to current node.

    • If the sum equals N, print the path from root to current node.

    • Recursively traverse the left and right subtrees with updated sum.

    • Use a stack to keep track of the current path being traversed.

    • Example: Binary tree with root 1, left chil...

  • Answered by AI
  • Q2. You have a cuboid (m*n*p) each block of the cuboid is having a metallic ball. Now we are passing X-ray from front face and getting a bool matrix1 of m*p the elements are set if there is a black spot.(as...
  • Ans. 

    Yes, it is possible to get the accurate result from the given data.

    • The coordinates (i,j,k) where metallic balls are present can be determined by finding the set elements in both matrix1 and matrix2.

    • Additional data is not required as the given data is sufficient to determine the coordinates.

    • The coordinates can be obtained by iterating through the elements of matrix1 and matrix2 and checking for set elements.

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Output questions
Tips: focus on basics
Duration: 30 minutes
Total Questions: 15

Round: Test
Experience: Two coding problems in one hour,on Cocobues.com

1. Given two arrays of numbers. The numbers are from 0-9 you have two maximize the first array by using the elements from the second array.
the elements can be used only once.
e.g. arr1[]={5,2,3,6,7};
arr2[]={9,2,8,4,5};
You should output the modified arr1 as {9,8,5,6,7}

2.Given a matrix of characters and a word.
you have to count the number of occurences of that word in that matrix. you can move to any of the eight valid directions from current position.
e.g. word="HELLO";
matrix[][5]={ {'H','E','L','L','O'},
{'E','H','E','A','B'},
{'L','L','O','C','D'}};
output should be : 5

Tips: DO AS MUCH AS PRACTICE
Duration: 60 minutes
Total Questions: 2

Round: Test
Experience: One Coding question was given to all the students ,You have to code and explain it.
You are given an string as input which represents a path. You have to normalize that path inplace(NO EXTRA SPACE).
e.g.
input : "\a\b\c\..\..\file.txt"
output: "\a\file.txt"
Hint: Double dot(..) means you have to skip the previous parent.
It was on paper.
Duration: 40 minutes
Total Questions: 1

Round: Technical Interview
Experience: The interviewer was very nice that was an amazing experience.
Tips: Be confident and relaxed.

Round: HR Interview
Experience: Again the interviewer was very nice. Firstly he asked me what i have done in technical till that time.
After the interview was over he looks impressed.
Tips: Don't see what others are doing . Take your time and try to short out the correct solution.

General Tips: Do coding as much as you can
Skills: Algorithm, Coding Skills And Knowledge On Data Structures
Duration: 2
College Name: NIT Bhopal
Motivation: It comes to our institute, and the name Microsoft is sufficient for motivation.
Funny Moments: The journey to Microsoft IDC Hydrabad was very beautiful.

Skills evaluated in this interview

SAP Interview FAQs

How many rounds are there in SAP Support Associate interview?
SAP interview process usually has 2 rounds. The most common rounds in the SAP interview process are Resume Shortlist and One-on-one Round.
How to prepare for SAP Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SAP. The most common topics and skills that interviewers at SAP expect are Customer Service, SAP, Product Support, SAP ERP and ABAP.
What are the top questions asked in SAP Support Associate interview?

Some of the top questions asked at the SAP Support Associate interview -

  1. What are the different methods to do UI modicati...read more
  2. When to use Hub deployment and co-deploy...read more
  3. Brief product functions of master data consolidat...read more

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SAP Support Associate Salary
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Support Associate

Bangalore / Bengaluru

3-5 Yrs

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