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SAP Support Associate Interview Questions, Process, and Tips

Updated 4 Jul 2022

Top SAP Support Associate Interview Questions and Answers

View all 7 questions

SAP Support Associate Interview Experiences

2 interviews found

I applied via Approached by Company and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. 1) P to p cycle 2) consignment 3) past work experience 4) roles in the previous project 5) questions on sql, ariba, idoc

Interview Preparation Tips

Interview preparation tips for other job seekers - Give an example of previous problem solved skill

I applied via Company Website and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. MDG product architecture for Business partner, Finance.
  • Ans. 

    MDG product architecture for Business partner, Finance.

    • MDG (Master Data Governance) is a tool for managing master data across an enterprise.

    • MDG for Business Partner and Finance provides a centralized view of customer and vendor data.

    • It allows for data standardization, validation, and enrichment.

    • MDG for Finance includes features such as financial statement mapping and credit management.

    • The architecture includes a data m...

  • Answered by AI
  • Q2. How to setup up Replication models?
  • Ans. 

    Replication models can be set up using various tools and techniques.

    • Identify the source and target databases

    • Choose a replication method such as snapshot, transactional or merge replication

    • Configure the replication agents and schedules

    • Monitor the replication process for errors and performance issues

    • Test the replication to ensure data consistency and accuracy

  • Answered by AI
  • Q3. When to use Hub deployment and co-deployed?
  • Ans. 

    Hub deployment is used for centralized management while co-deployed is for distributed management.

    • Hub deployment is suitable for large-scale deployments where centralized management is required.

    • Co-deployed is suitable for smaller deployments where distributed management is preferred.

    • Hub deployment allows for easier management of multiple devices and configurations.

    • Co-deployed allows for greater flexibility and customiz...

  • Answered by AI
  • Q4. Brief product functions of master data consolidation
  • Ans. 

    Master data consolidation involves combining and organizing data from multiple sources into a single, unified view.

    • Master data consolidation helps eliminate duplicate or inconsistent data

    • It improves data accuracy and integrity

    • It enables better decision-making by providing a comprehensive view of data

    • It streamlines data management processes

    • Examples: Consolidating customer information from different systems into a single...

  • Answered by AI
  • Q5. What are process models in MDC?
  • Ans. 

    Process models in MDC are frameworks that define the steps involved in a particular process.

    • Process models help in standardizing processes and improving efficiency.

    • They provide a visual representation of the process flow.

    • Examples of process models include BPMN, UML, and EPC.

    • Process models can be used in various industries such as healthcare, finance, and manufacturing.

  • Answered by AI
  • Q6. What are the different methods to do UI modications
  • Ans. 

    Different methods to do UI modifications

    • Using CSS to modify styles

    • Using JavaScript to modify DOM elements

    • Using frameworks like React or Angular to create reusable UI components

    • Using design tools like Sketch or Figma to create mockups and prototypes

  • Answered by AI
  • Q7. How to write validations and derivations in MDG?
  • Ans. 

    Validations and derivations in MDG

    • Validations can be written using BRF+ rules or ABAP code

    • Derivations can be written using ABAP code

    • Validations can be triggered on save or change of data

    • Derivations can be triggered on creation or change of data

    • Examples of validations include checking for mandatory fields or data consistency

    • Examples of derivations include calculating a field based on other fields or defaulting a value

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Whichever area you are interviewing for, try to explore on the standard functions before going for the interview. Always try to answer the questions with a pro and con so that you can articulate your understanding to the interviewer.
Try to explain all the basic points while answering the questions and don't assume that people know it.

Skills evaluated in this interview

Support Associate Interview Questions Asked at Other Companies

Q1. If Customer is Already Angry how will you make them calm.
asked in SAP
Q2. What are the different methods to do UI modications
asked in SAP
Q3. When to use Hub deployment and co-deployed?
asked in SAP
Q4. Brief product functions of master data consolidation
asked in SAP
Q5. MDG product architecture for Business partner, Finance.

Support Associate Jobs at SAP

View all

Interview questions from similar companies

I was interviewed before Sep 2020.

Round 1 - Coding Test 

(1 Question)

Round duration - 140 minutes
Round difficulty - Medium

Test timing was at 2:00 pm , it was conducted in a college and the environment was good for the test. Camera was a primary part of test, so no suspicious activity.

  • Q1. 

    Sum of Two Numbers Represented as Arrays

    Given two numbers in the form of two arrays where each element of the array represents a digit, calculate the sum of these two numbers and return this sum as an ar...

  • Ans. 

    Given two numbers represented as arrays, calculate their sum and return the result as an array.

    • Iterate through the arrays from right to left, adding digits and carrying over if necessary

    • Handle cases where one array is longer than the other by considering the remaining digits

    • Ensure the final sum array does not have any leading zeros

  • Answered by AI
Round 2 - Face to Face 

Round duration - 20 minutes
Round difficulty - Easy

The round was conducted at around 12 p.m. I was called at the college location and then it was conducted. The interviewer was quite polite and frank.

Round 3 - HR 

Round duration - 8 minutes
Round difficulty - Easy

This round was conducted right after finishing and clearing the technical round at the same place and on the same day.

Interview Preparation Tips

Eligibility criteriaAbove 60 %Wipro Limited interview preparation:Topics to prepare for the interview - OOPS, Data Structures, Database Concepts, Coding problemsTime required to prepare for the interview - 2-3 monthsInterview preparation tips for other job seekers

Tip 1 : Practice atleast 2-3 Coding problems daily so your logic building becomes stronger.
Tip 2 : Exercise problems based on OOPS concepts and others too.
Tip 3 : If you can have your own project built, then it's the major point and will act as a plus point.

Application resume tips for other job seekers

Tip 1 : Your resume should be in standard form, short and simple will be more effective.
Tip 2 : Whatever you have learned, you need to mention it in your resume as that will be your primary source of selection and having project on your resume is important.

Final outcome of the interviewSelected

Skills evaluated in this interview

I applied via Campus Placement and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Hr

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be true to what you are putting before the interviewer . Try to put your ideas Add something you did well in your career like in projects /research which you know very well and versed in concepts about it for open interview so that interviewer can get bandwidth where he can ask questions from. This is simply a key .

I applied via Campus Placement and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. 1.Describe a situation where you have taken a quick decision and failed, and a situation where you succeeded. 2. What is a skill you have tried to achieve but failed? 3. Describe a decision you have taken ...

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Always try to take risk in small problems . When you face the consequences, you would be able to tackle bigger problems.
2. Every skill you learn, even if you didn't excel in it is not to be considered a waste of time/failure, you learn something simply by participating.

I applied via Campus Placement and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about Yourself, some questions related to machine learning, and I was asked more questions to differentiate like differences between ml and ai, python and c, c and java and procedural and functiona...

Interview Preparation Tips

Interview preparation tips for other job seekers - Get a complete grip on your resume and be confident about what you say, If you don't know the answer it is okay to agree that you don't know the answer so that interviewer can ask the next questions.

I was interviewed before Jun 2021.

Round 1 - Coding Test 

(2 Questions)

Round duration - 180 minutes
Round difficulty - Easy

It was an mcq + coding round. There were aptitude and ouput based question in mcq. And coding questions were easy

  • Q1. 

    Find the Duplicate Number Problem Statement

    Given an integer array 'ARR' of size 'N' containing numbers from 0 to (N - 2). Each number appears at least once, and there is one number that appears twice. Yo...

  • Ans. 

    Find the duplicate number in an array of integers from 0 to (N-2).

    • Iterate through the array and keep track of the frequency of each number using a hashmap.

    • Return the number with a frequency greater than 1 as the duplicate number.

    • Time complexity can be optimized to O(N) using Floyd's Tortoise and Hare algorithm.

  • Answered by AI
  • Q2. 

    Reverse String Operations Problem Statement

    You are provided with a string S and an array of integers A of size M. Your task is to perform M operations on the string as specified by the indices in array A...

  • Ans. 

    Given a string and an array of indices, reverse substrings based on the indices to obtain the final string.

    • Iterate through the array of indices and reverse the substrings accordingly

    • Ensure the range specified by each index is non-empty

    • Return the final string after all operations are completed

  • Answered by AI
Round 2 - Video Call 

Round duration - 60 Minutes
Round difficulty - Easy

It was technical + hr round. there were 2 people as interviewer. They stated from intro and asked some basic puzzles and hr questions. After that they asked about my projects, technologies and some ds algo and dbms questions.

Interview Preparation Tips

Eligibility criterianaAccenture interview preparation:Topics to prepare for the interview - Data Structures, Pointers, OOPS, System Design, Algorithms, Dynamic ProgrammingTime required to prepare for the interview - 6 MonthsInterview preparation tips for other job seekers

Tip 1 : Practice aptitude
Tip 2 : Focus on practicing coding
Tip 3 : Learn from mistakes

Application resume tips for other job seekers

Tip 1 : Mention some projects that you have done
Tip 2 : Try to have skills that are required for the role

Final outcome of the interviewSelected

Skills evaluated in this interview

I applied via Job Portal and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Oops Concepts,JAVA 8

Interview Preparation Tips

Interview preparation tips for other job seekers - Quite simple and easy. 1st round technical.2nd round HR

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Questions on Salesforce Basics. One can learn all great features in Salesforce.com but we must know the basic admin functionalities and features in Saleforce.
Round 2 - Behavioral 

(1 Question)

  • Q1. The questions will be on your career, Resume. They will look for story telling skills, can you be a team player and individual player, etc. Can be technical as well.

Interview Preparation Tips

Interview preparation tips for other job seekers - First know the basics of Saleforce.com for functional role then you dive into all great features in Salesforce.

I applied via Campus Placement and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Coding Test 

Easy DSA questions and some questions on resume

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join if you are a fresher and want to grow as a developer. I had resigned that time I am writing this review
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SAP Interview FAQs

How many rounds are there in SAP Support Associate interview?
SAP interview process usually has 2 rounds. The most common rounds in the SAP interview process are Resume Shortlist and One-on-one Round.
How to prepare for SAP Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SAP. The most common topics and skills that interviewers at SAP expect are Customer Service, SAP, Product Support, SAP ERP and ABAP.
What are the top questions asked in SAP Support Associate interview?

Some of the top questions asked at the SAP Support Associate interview -

  1. What are the different methods to do UI modicati...read more
  2. When to use Hub deployment and co-deploy...read more
  3. Brief product functions of master data consolidat...read more

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SAP Support Associate Salary
based on 48 salaries
₹7.5 L/yr - ₹16 L/yr
172% more than the average Support Associate Salary in India
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SAP Support Associate Reviews and Ratings

based on 5 reviews

4.8/5

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4.7

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4.2

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3.6

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4.4

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4.5

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Support Associate

Bangalore / Bengaluru

3-5 Yrs

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