Salesforce IT Support Analyst Interview Questions and Answers

Q1. How does internet works
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Q2. HTTP codes SQL troubleshooting
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Q1. SQL python java
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Q1. Salary negotiations
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Q2. Work shifts questions
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It was a 1 hour assessment with 10 quantitative, 10 technical, and 20 verbal questions, followed by essay and email writing tasks.

It was initially planned as a GD but ended as Self introduction and project explanation in a common forum.

Q1. They asked scenario based questions about handling customer issues
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Q2. They asked me why i applied for this role since i am from BE CSE background and several certifications
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Q1. What is Managed Identity
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Managed Identity is a feature in Azure Active Directory that provides an identity for applications to use when connecting to resources.
• Managed Identity eliminates the need to store credentials in code or configuration files.

• It allows applications to authenticate to Azure services without needing to manage credentials.

• Managed Identity can be assigned to Azure resources like Virtual Machines, App Services, and Functions.

• ...read more
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Q2. Networking topic questions
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Q3. Scenario based question on networking issue
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Q1. NAPS abcd dshfjsdfdsf
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Q2. NAsdsidkj asdfs dsfdsf sfsfd
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Q1. OS concepts- boot, handshake, dhcp, dora
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Q2. Networking concepts
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Q1. Database concepts and Sql questions
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Q2. Datawarehousing concepts
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Q1. Previous project details
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Q2. Explain critical issue worked on
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Q1. Explain previous project in detail.
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Q2. Explain critical issue worked on.
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Q1. Networking questions
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Q2. VMware VSphere questions
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Q3. OS related questions
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Q1. Scenario based questions
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Q2. Will you be ok working in shifts
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Q1. Questions about values
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Q2. Salary negotiations
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Q1. Few linux commands
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Q2. Explain few, Any command for example
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Some common commands for technical support engineers include ping, ipconfig, and tracert.
• Ping: Used to test the reachability of a host on an IP network.

• Ipconfig: Displays all current TCP/IP network configuration values.

• Tracert: Shows the route that packets take to reach a specified destination.
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Q1. 2 rounds conducted 1st was technical were the question mainly consist of linux commands and sql basic plus scenario based questions. 2nd round was managerial round that was short based on behavioural quest...read more
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Q2. Dml,ddl, how to open process in linux
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DML and DDL are SQL commands for manipulating and defining database objects. To open a process in Linux, use the 'open' command.
• DML (Data Manipulation Language) is used to manipulate data in a database, such as inserting, updating, and deleting records.

• DDL (Data Definition Language) is used to define the structure and schema of a database, such as creating tables, indexes, and constraints.

• To open a process in Linux, yo...read more
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