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Salesforce Technical Support Engineer Interview Questions, Process, and Tips for Experienced

Updated 10 Sep 2024

Top Salesforce Technical Support Engineer Interview Questions and Answers for Experienced

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15 Salesforce Technical Support Engineer Interview Experiences for Experienced

39 questions found

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Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. How dns works and record of dns
  • Q2. HTTP methods and http tools

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 -
Result
Selected  Selected

1 Interview Round

1

Technical Round (3 Questions)

  • Q1. Questions around Triggers, asynchronous apex,soql query, apex basics
  • Q2. A scenario for grand parent child trigger
  • Q3. Write an asnchronous apex to return opportunities groupby AccountId

Skills evaluated in this interview

Get interview-ready with top interview questions

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Write trigger code for given scenario
2

Behavioral Round (1 Question)

  • Q1. What is your most challenging situation in your life?

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 2-4 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Apr 2024.

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Write a trigger on account when we create a account billing location should be copy into shipping locations.

Salesforce interview questions for designations

 Associate Technical Support Engineer

 (5)

 Senior Technical Support Engineer

 (1)

 Support Engineer

 (5)

 Technical Engineer

 (1)

 Senior Technical Engineer

 (1)

 Developer Support Engineer

 (2)

 Desktop Support Engineer

 (1)

 Engineer- Customer Support

 (1)

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Sep 2023.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Trigger execution sequence
  • Q2. Validation rules Before Insert Validation rules After Insert
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 -
Result
 -

I was interviewed in Mar 2024.

2 Interview Rounds

1

Technical Round (1 Question)

  • Q1. Based on apex, lwc, async apex
2

HR Round (1 Question)

  • Q1. Scenario based ques

Technical Support Engineer Jobs at Salesforce

View all
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Questions about Triggers, Flows, Integrations
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Dec 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (10 Questions)

  • Q1. Admin Questions :- What is Relationships what are types of relationships
  • Q2. Questions on sharing security , What is OWD ?
  • Q3. What profile and permissions set ?
  • Q4. Assignments rule and their types ?
  • Q5. Sharing security scenario and explain OWD organisation wide default ?
  • Q6. Flow question , How many types of flow explain ?
  • Q7. What is workflow and process builder ?
  • Q8. Difference between workflow and process builder?
  • Q9. Difference between screen flow and record trigger flow ?
  • Q10. What is MFA multifactor authentication ?
3

Behavioral Round (1 Question)

  • Q1. How do you handle pressure. If you get more tha 3-4 tickets at a time, How you deal with conflications , If your colleague not provide correct solution to user ...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Do work hard developement part should be perfect mainly apex .

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (2 Questions)

  • Q1. What is TCP Handshake, explain in detail
  • Q2. What is SSL VPN in detailed

Interview Preparation Tips

Interview preparation tips for other job seekers - Be good with either networking or Linux. You should be expertise in atleast one. rest you can manage.

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Coding Test Round

Given a scenerio and need to write down trigger for that to kept in mind for the governer limit as well

3

One-on-one Round (1 Question)

  • Q1. Question related to Salesforce Basics

Interview Preparation Tips

Interview preparation tips for other job seekers - Just focusing on the Basics of Salesforce and try to communicate technical questions clearly

Salesforce Interview FAQs

How many rounds are there in Salesforce Technical Support Engineer interview for experienced candidates?
Salesforce interview process for experienced candidates usually has 2 rounds. The most common rounds in the Salesforce interview process for experienced candidates are Technical, Resume Shortlist and HR.
How to prepare for Salesforce Technical Support Engineer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Salesforce. The most common topics and skills that interviewers at Salesforce expect are Technical Support, Salesforce, SQL, Data Management and CRM.
What are the top questions asked in Salesforce Technical Support Engineer interview for experienced candidates?

Some of the top questions asked at the Salesforce Technical Support Engineer interview for experienced candidates -

  1. Admin Questions :- What is Relationships what are types of relationsh...read more
  2. What is MFA multifactor authenticatio...read more
  3. What profile and permissions se...read more
How long is the Salesforce Technical Support Engineer interview process?

The duration of Salesforce Technical Support Engineer interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at Salesforce Technical Support Engineer for Experienced

based on 7 interviews in last 1 year

Interview experience

4.6
  
Excellent
View more

People are getting interviews through

based on 6 Salesforce interviews
Company Website
Job Portal
Referral
33%
33%
33%
1% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Salesforce Technical Support Engineer Salary
based on 982 salaries
₹7.5 L/yr - ₹25 L/yr
266% more than the average Technical Support Engineer Salary in India
View more details

Salesforce Technical Support Engineer Reviews and Ratings

based on 93 reviews

4.0/5

Rating in categories

3.6

Skill development

3.7

Work-Life balance

4.5

Salary & Benefits

3.5

Job Security

3.9

Company culture

3.5

Promotions/Appraisal

3.6

Work Satisfaction

Explore 93 Reviews and Ratings
Manager, Technical Support Engineering

Hyderabad / Secunderabad

10-15 Yrs

Not Disclosed

Technical Support Engineer

Hyderabad / Secunderabad

5-10 Yrs

Not Disclosed

Manager, Technical Support Engineering

Hyderabad / Secunderabad,

Bangalore / Bengaluru

10-15 Yrs

Not Disclosed

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