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Salesforce Technical Support Engineer Interview Questions, Process, and Tips
Updated
27 Oct 2024
Top Salesforce Technical Support Engineer Interview Questions and Answers
- Q1. Admin Questions :- What is Relationships what are types of relationships
- Q2. How you will get contact of account with name starting with abc.
- Q3. What is MFA multifactor authentication ?
44 Salesforce Technical Support Engineer Interview Experiences
109 questions found
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Popular
Anonymous
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Dec 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Technical Round (10 Questions)
- Q1. Admin Questions :- What is Relationships what are types of relationships View Answers (4)
- Q2. Questions on sharing security , What is OWD ? View Answers (1)
- Q3. What profile and permissions set ? View Answers (1)
- Q4. Assignments rule and their types ? View Answers (2)
- Q5. Sharing security scenario and explain OWD organisation wide default ? View Answers (1)
- Q6. Flow question , How many types of flow explain ? View Answers (1)
- Q7. What is workflow and process builder ? View Answers (1)
- Q8. Difference between workflow and process builder? View Answers (1)
- Q9. Difference between screen flow and record trigger flow ? View Answers (2)
- Q10. What is MFA multifactor authentication ? View Answers (2)
3
Behavioral Round (1 Question)
- Q1. How do you handle pressure. If you get more tha 3-4 tickets at a time, How you deal with conflications , If your colleague not provide correct solution to user ...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Do work hard developement part should be perfect mainly apex .
Skills evaluated in this interview
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
No response
I applied via Referral and was interviewed in Sep 2024.
2 Interview Rounds
1
Aptitude Test Round
First round was mcq round
2
Technical Round (2 Questions)
- Q1. Some basic salesforce questions Add Answer
- Q2. Most questions from development Add Answer
Get interview-ready with top interview questions
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Critical task you have accomplished in your career till now View Answers (1)
- Q2. What difficulties you faced in your previous company View Answers (1)
2
Technical Round (3 Questions)
- Q1. Salesforce Apex and lwc Add Answer
- Q2. Need Salesforce updates Add Answer
- Q3. Are you good with lwc View Answers (1)
What people are saying about Salesforce
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myrockfish
works at
Salesforce
Startup vs MNC
I have 4 years of experience working as a Data Scientist. Now i have two offers to make a decision on
Offer1 :
Startup : Aidash (Climate Tech)
Pay : 55 LPA + ESOPs
Offer2 :
Walmart (Personalisation Team)
Pay : 54 LPA + RSUs
What decision needs to be made, some insights would be really helpful.
Got a question about Salesforce?
Ask anonymously on communities.
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Technical Round (1 Question)
- Q1. Explain 3 way handshake View Answers (1)
2
Behavioral Round (1 Question)
- Q1. How do you handle a situation where you do not know answer to a question? Add Answer
Skills evaluated in this interview
Salesforce interview questions for designations
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Technical Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Questions on Technicals based on your expertise and background Add Answer
2
Behavioral Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. How do you rate yourself in customer handling? Add Answer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Technical Round (2 Questions)
- Q1. How dns works and record of dns View Answers (1)
- Q2. HTTP methods and http tools Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It was good
Skills evaluated in this interview
Technical Support Engineer Jobs at Salesforce
Interview experience
Excellent
Difficulty level
Moderate
Duration
-
Result
Selected
1 Interview Round
1
Technical Round (3 Questions)
- Q1. Questions around Triggers, asynchronous apex,soql query, apex basics Add Answer
- Q2. A scenario for grand parent child trigger View Answers (1)
- Q3. Write an asnchronous apex to return opportunities groupby AccountId View Answers (1)
Skills evaluated in this interview
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Write trigger code for given scenario View Answers (1)
2
Behavioral Round (1 Question)
- Q1. What is your most challenging situation in your life? Add Answer
Skills evaluated in this interview
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in Apr 2024.
1 Interview Round
1
Technical Round (1 Question)
- Q1. Apex triggers,SOQL queries,Admin scenarios , LWC ,Integration Add Answer
Interview Preparation Tips
Topics to prepare for Salesforce Technical Support Engineer interview:
Apex Triggers
Lwc
Admin concepts scenario based questions
- Apex triggers
- LWC
- Administration
- Integration
Apex Triggers
Lwc
Admin concepts scenario based questions
Interview experience
Excellent
Difficulty level
Moderate
Duration
4-6 weeks
Result
Selected
I applied via Walk-in and was interviewed in Mar 2024.
6 Interview Rounds
1
Aptitude Test Round
Basic to medium level aptitude
2
Coding Test Round
Basic to medium level of coding in any of your favourite programming language
3
Coding Test Round
Medium level of coding
4
Technical Round (1 Question)
- Q1. About your projects Add Answer
5
HR Round (1 Question)
- Q1. About yourself your college Add Answer
6
Behavioral Round (1 Question)
- Q1. Job role description Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It's quite easy
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jan 2024.
3 Interview Rounds
1
Technical Round (1 Question)
- Q1. Reverse a string and check if it's a palindrome program View Answers (2)
2
Behavioral Round (1 Question)
- Q1. About how u react in some pressing situations Add Answer
3
HR Round (1 Question)
- Q1. About company and the process of hiring Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It was a Great experience with Salesforce. I was glad to get such an opportunity. The interview level was strong.... They were very confident about the questions and checked whether I was confident with my answers or not . Also checked how prepared I am for the interview
Salesforce Interview FAQs
How many rounds are there in Salesforce Technical Support Engineer interview?
Salesforce interview process usually has 2-3 rounds. The most common rounds in the Salesforce interview process are Technical, Resume Shortlist and One-on-one Round.
How to prepare for Salesforce Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Salesforce. The most common topics and skills that interviewers at Salesforce expect are Technical Support, Salesforce, SQL, Data Management and CRM.
What are the top questions asked in Salesforce Technical Support Engineer interview?
How long is the Salesforce Technical Support Engineer interview process?
The duration of Salesforce Technical Support Engineer interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview Process at Salesforce Technical Support Engineer
based on 21 interviews in last 1 year
3 Interview rounds
- Technical Round
- Behavioral Round
- HR Round
View more
People are getting interviews through
based on 24 Salesforce interviews
Job Portal
Referral
Company Website
WalkIn
42%
29%
17%
4%
8% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Technical Support Engineer Interview Questions from Similar Companies
Fast track your campus placements
272%
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than the average Technical Support Engineer Salary in India
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Salesforce Technical Support Engineer Reviews and Ratings
based on 93 reviews
Rating in categories
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Technical Support Engineer
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|  ₹12 L/yr - ₹25 L/yr |
|
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|
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258
salaries
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|
Salesforce Developer
248
salaries
| ₹9 L/yr - ₹26 L/yr |
|
Software Engineer
225
salaries
| ₹11.3 L/yr - ₹40 L/yr |
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