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Salesforce Solution Engineer Interview Questions and Answers

Updated 31 Oct 2023

Salesforce Solution Engineer Interview Experiences

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Solution Engineer Interview Questions & Answers

user image Yossi Trachman

posted on 31 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why did you apply for this role?
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about your experience?
Round 4 - One-on-one 

(1 Question)

  • Q1. Why did you apply for SE role ?
Round 5 - Assignment 

API Customer case study and demo

Solution Engineer Jobs at Salesforce

View all

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
No response

I applied via Referral and was interviewed in May 2024. There were 5 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Case based scenario to find how to navigate an issue in a customer call
  • Ans. 

    Navigate an issue in a customer call through a case-based scenario

    • Listen actively to the customer's concerns and questions

    • Empathize with the customer and acknowledge their frustration

    • Offer potential solutions or workarounds to address the issue

    • Seek clarification if needed to fully understand the problem

    • Follow up with the customer to ensure the issue is resolved to their satisfaction

  • Answered by AI
  • Q2. How to check a customer downtime issue
  • Ans. 

    To check a customer downtime issue, analyze the root cause, gather relevant data, communicate with the customer, and implement a solution.

    • Identify the root cause of the downtime issue by analyzing logs and monitoring systems.

    • Gather relevant data such as timestamps of when the downtime occurred, affected systems, and any error messages.

    • Communicate with the customer to understand the impact of the downtime on their opera...

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Questions around JD and SSO and other projects
Round 3 - One-on-one 

(1 Question)

  • Q1. Managerial round to understand projects and day to day activities
Round 4 - One-on-one 

(1 Question)

  • Q1. Non LOB managerial interview, SQL, Java code
Round 5 - HR 

(1 Question)

  • Q1. Why on all job changes and other values

Interview Preparation Tips

Interview preparation tips for other job seekers - Have answers prepared for standard questions and try to cover JD as much as possible
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I was interviewed in Jun 2024.

Round 1 - Coding Test 

I was asked about Python code to download JSON data from a webpage and parse it.

Round 2 - Technical 

(3 Questions)

  • Q1. Network related troubleshooting
  • Q2. OS Troubleshooting
  • Q3. Application Performance Troubleshooting
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Length and breadth about the respective Adobe product
  • Ans. 

    Adobe product refers to a range of software solutions developed by Adobe Inc. for creative professionals and businesses.

    • Adobe Creative Cloud includes popular products like Photoshop, Illustrator, and InDesign.

    • Adobe Experience Cloud offers solutions for marketing, analytics, and advertising.

    • Adobe Document Cloud includes tools like Adobe Acrobat and Adobe Sign for document management and e-signatures.

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Estimation process was reviewed
Round 4 - Technical 

(1 Question)

  • Q1. Drill down on the know how of the respective Adobe product
Round 5 - Case Study 

Fictional client requirement shared for proposal preparation and defence

Round 6 - Behavioral 

(1 Question)

  • Q1. You are in at the point, so it's just a f2f
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2023. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. A small use case will be given and asked to design the implementation.
  • Q2. Latest industry standards, latest practices, latest tech stack.
Round 2 - One-on-one 

(2 Questions)

  • Q1. Use case based discussion
  • Q2. Past projects, requirement analysis, design, deployment strategies
Round 3 - HR 

(2 Questions)

  • Q1. Personality questions
  • Q2. CTC and benefits discussion

Interview Preparation Tips

Topics to prepare for Automatic Data Processing (ADP) Solution Architect interview:
  • Programming
  • Best Practicies
  • Unit Testing
  • Design
  • Security
  • SQL
  • Design Patterns
Interview preparation tips for other job seekers - The interview process depends on the interviewer or panel. Some might ask scenario based questions while others may be theoretical.
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Core cloud computing
Round 3 - Technical 

(1 Question)

  • Q1. Industry specific solution , migration

Interview Preparation Tips

Topics to prepare for Oracle Senior Solution Architect interview:
  • Cloud Computing
  • Presales
  • Solution Architecture
Interview preparation tips for other job seekers - After 3 round of good technical discussion , bad luck with hiring freeze at oracle, with no further update
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Name a time you faced adversity
  • Q2. Talk about a time you were conflicted with a coworker

Interview Preparation Tips

Interview preparation tips for other job seekers - Behavioral type questions

I applied via Referral and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Brief me about your total work experience.
  • Q2. Why do you want to switch job?
  • Q3. What do you think proffesional growth in your view
  • Ans. 

    Professional growth is the continuous development of skills, knowledge, and experience to enhance one's career prospects.

    • Acquiring new skills and knowledge through training and education

    • Taking on challenging projects and responsibilities

    • Networking and building relationships with industry professionals

    • Seeking feedback and constructive criticism to improve performance

    • Staying up-to-date with industry trends and advancemen...

  • Answered by AI
  • Q4. Technical questions related to job profile.

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep a confident smile on your face while answering.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
No response

I applied via Referral and was interviewed in May 2024. There were 5 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Case based scenario to find how to navigate an issue in a customer call
  • Ans. 

    Navigate an issue in a customer call through a case-based scenario

    • Listen actively to the customer's concerns and questions

    • Empathize with the customer and acknowledge their frustration

    • Offer potential solutions or workarounds to address the issue

    • Seek clarification if needed to fully understand the problem

    • Follow up with the customer to ensure the issue is resolved to their satisfaction

  • Answered by AI
  • Q2. How to check a customer downtime issue
  • Ans. 

    To check a customer downtime issue, analyze the root cause, gather relevant data, communicate with the customer, and implement a solution.

    • Identify the root cause of the downtime issue by analyzing logs and monitoring systems.

    • Gather relevant data such as timestamps of when the downtime occurred, affected systems, and any error messages.

    • Communicate with the customer to understand the impact of the downtime on their opera...

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Questions around JD and SSO and other projects
Round 3 - One-on-one 

(1 Question)

  • Q1. Managerial round to understand projects and day to day activities
Round 4 - One-on-one 

(1 Question)

  • Q1. Non LOB managerial interview, SQL, Java code
Round 5 - HR 

(1 Question)

  • Q1. Why on all job changes and other values

Interview Preparation Tips

Interview preparation tips for other job seekers - Have answers prepared for standard questions and try to cover JD as much as possible
Interview experience
3
Average
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Internshala and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Case Study 

Study really hard and you'll make it
second round study harder
3rd round study harder

Round 3 - HR 

(2 Questions)

  • Q1. Why do you want this job?
  • Q2. What are you looking for

Interview Preparation Tips

Interview preparation tips for other job seekers - DOnt be nervous, plan ahead and practice algorithms on leetcode

Salesforce Interview FAQs

How many rounds are there in Salesforce Solution Engineer interview?
Salesforce interview process usually has 5 rounds. The most common rounds in the Salesforce interview process are One-on-one Round, HR and Assignment.
How to prepare for Salesforce Solution Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Salesforce. The most common topics and skills that interviewers at Salesforce expect are Salesforce, CRM, Customer Engagement, Cloud Computing and Presales.

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based on 1 Salesforce interview
Referral
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

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Salesforce Solution Engineer Salary
based on 14 salaries
₹10.4 L/yr - ₹35 L/yr
116% more than the average Solution Engineer Salary in India
View more details

Salesforce Solution Engineer Reviews and Ratings

based on 4 reviews

4.5/5

Rating in categories

4.5

Skill development

4.8

Work-Life balance

3.9

Salary & Benefits

3.6

Job Security

3.7

Company culture

3.4

Promotions/Appraisal

3.7

Work Satisfaction

Explore 4 Reviews and Ratings
Lead or Principal Account Solution Engineer

Mumbai

10-15 Yrs

Not Disclosed

Principal, Account Solution Engineer

Gurgaon / Gurugram

12-17 Yrs

Not Disclosed

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