Add office photos
Filter interviews by
Salesforce Customer Service Associate Interview Questions and Answers
Be the first one to contribute and help others!
Interview questions from similar companies
Anonymous
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Aptitude Test Round
Aptitude test, English grammer communication
2
Interview Round (2 Questions)
- Q1. About yourself, leadership principles Add Answer
- Q2. Previous experience Add Answer
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Sep 2023.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. Just a minute talk Add Answer
2
Aptitude Test Round
Assessment to test communication skills
3
Technical Round (1 Question)
- Q1. Operations round where manager will take a simple interview. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I wouldn't suggest this company because there is a lot of politics going on, on the floor where the team leaders will only support the agents whom they are interested in. And if anyone wants to be in a better position, then please back off for this company because there is no growth in this company. I have worked there for 6months and those 6months were a big roller coaster ride for me, when I had interaction with some previous employees I have got to know that there won't be a decent hike or increment after a tenure of 1 year.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (5 Questions)
- Q1. Tell me something about yourself. Add Answer
- Q2. Do you know about our company Add Answer
- Q3. What you can do when you have 24 hours of free Add Answer
- Q4. What are your hobbies Add Answer
- Q5. Do u have any questions for me View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be relax at the time of the interview afterall hr is also a human.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed before Jul 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Assignment Round
There are question in 1st section of Verbal (easy to moderate). After clearing that a kind of Psychometric test which is just depend on you behavior or what you are. In last if you cleared all these There is versant test.
3
One-on-one Round (2 Questions)
- Q1. HR round. One on one discussion which is quite easy and basic Q&A
e.g. About yourself, past experience, what do you know about amazon etc. Add Answer
- Q2. What do you know About Customer service? View Answers (1)
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Campus Placement and was interviewed in Apr 2024.
2 Interview Rounds
1
Essay Round (1 Question)
- Q1. Want to write an essay Add Answer
2
HR Round (1 Question)
- Q1. Tell me about yourself
Why did u choose this job
Are you willing to relocate Add Answer
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
I applied via Apna Jobs and was interviewed before Oct 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Aptitude Test Round
Just English and logical questions
3
One-on-one Round (3 Questions)
- Q1. All focused on basic English communication Add Answer
- Q2. All about yourself Add Answer
- Q3. Last travel experience Add Answer
A Kalam Shaik
Interview experience
Good
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Nov 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (1 Question)
- Q1. Self introduction View Answers (1)
3
Assignment Round
Typically difficult however you understand then you can do it like a piece of cake
4
One-on-one Round (1 Question)
- Q1. Its all All about your skills, they check your communication skills and see your willingness towards the company goals and shifts timings View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Review the whole about company before going for the interview and be confident
I applied via Recruitment Consultant and was interviewed in Jun 2021.
5 Interview Rounds
Interview Questions
- Q1. Reason for choosing BPO
Add Answer
- Q2. Why do you choose 24/7
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I suggest to be bold not to get tension while answering the questions and better to be fluent in English
I applied via Recruitment Consultant and was interviewed in Apr 2021.
5 Interview Rounds
Interview Questions
- Q1. Speak about yourself
Add Answer
- Q2. Speak about your best summer vacation.
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - communicate or speak as much as you can.
Interview Questions
- Q1. First round was self introduction.
Add Answer
- Q2. Second was online test about general questions about english,maths and about business perspective.
Add Answer
- Q3. Third will be typing or questions related to morden technology based on your performance.
Add Answer
- Q4. Fourth will be manager round where youll be asked some general questions and all.
Add Answer
Tell us how to improve this page.
Salesforce Interviews By Designations
- Salesforce Technical Support Engineer Interview Questions
- Salesforce Salesforce Developer Interview Questions
- Salesforce Salesforce Administrator Interview Questions
- Salesforce Software Developer Interview Questions
- Salesforce Software Engineer Interview Questions
- Salesforce Member Technical Staff Interview Questions
- Salesforce Mts Software Engineer Interview Questions
- Salesforce Technical Consultant Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
Customer Service Associate Interview Questions from Similar Companies
Fast track your campus placements
196%
more
than the average Customer Service Associate Salary in India
View more details
|
Technical Support Engineer
982
salaries
|  ₹7.5 L/yr - ₹25 L/yr |
|
Technical Consultant
313
salaries
| ₹10 L/yr - ₹28.3 L/yr |
|
Member Technical Staff
291
salaries
| ₹21 L/yr - ₹64 L/yr |
|
Senior Member of Technical Staff
250
salaries
| ₹30 L/yr - ₹100.4 L/yr |
|
Salesforce Developer
248
salaries
| ₹9 L/yr - ₹26 L/yr |
Explore more salaries
Compare Salesforce with
SAP
Compare
Zoho
Compare
Oracle
Compare
Adobe
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- Salesforce Interview Questions >
- Salesforce Customer Service Associate Interview Questions
Share an Interview