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Amdocs Customer Service Associate Interview Questions and Answers for Freshers

Updated 12 Dec 2022

Amdocs Customer Service Associate Interview Experiences for Freshers

1 interview found

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Do you know about our company
  • Q3. What you can do when you have 24 hours of free
  • Q4. What are your hobbies
  • Q5. Do u have any questions for me

Interview Preparation Tips

Interview preparation tips for other job seekers - Be relax at the time of the interview afterall hr is also a human.

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Self introduction basic knowledge
  • Q2. Explanation of experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not be scared of the interview as you take more interviews you will have a idea how to crack it. Speak genuinely don't rush to close, hear each and every word and then respond.

All the best

Interview Questionnaire 

1 Question

  • Q1. Introducing yourself...?
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Previous work experience
  • Q2. Need to share best part of your life
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. All about previous experience and about resume
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Yourselves and experience related
Round 2 - HR 

(1 Question)

  • Q1. Same mentioned above

Interview Preparation Tips

Interview preparation tips for other job seekers - Experienced candidates needed

Interview Questionnaire 

4 Questions

  • Q1. First round was self introduction.
  • Q2. Second was online test about general questions about english,maths and about business perspective.
  • Q3. Third will be typing or questions related to morden technology based on your performance.
  • Q4. Fourth will be manager round where youll be asked some general questions and all.

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Speak about yourself
  • Q2. Speak about your best summer vacation.

Interview Preparation Tips

Interview preparation tips for other job seekers - communicate or speak as much as you can.

Interview Questionnaire 

1 Question

  • Q1. Self introduction qualification one topic about any location
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself. Why do we hire u
Round 3 - Technical 

(1 Question)

  • Q1. Lots of academic questions besides excel related questions
Round 4 - One-on-one 

(1 Question)

  • Q1. Very difficult round to crack, as there were many academic questions related to accounting and financial management questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidant, do not fumble

Amdocs Interview FAQs

How many rounds are there in Amdocs Customer Service Associate interview for freshers?
Amdocs interview process for freshers usually has 2 rounds. The most common rounds in the Amdocs interview process for freshers are Resume Shortlist and HR.

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Amdocs Customer Service Associate Salary
based on 5 salaries
₹2.8 L/yr - ₹3.7 L/yr
5% more than the average Customer Service Associate Salary in India
View more details

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