ReSource Pro Associate Engineer Interview Questions and Answers

Q1. What is yours favorite place?
Ans. 
My favorite place is a secluded beach with crystal clear waters and white sandy shores.
• Secluded beach

• Crystal clear waters

• White sandy shores
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Q2. What do you know about customer care
Ans. 
Customer care involves providing assistance and support to customers before, during, and after a purchase.
• Customer care focuses on meeting the needs and expectations of customers

• It involves listening to customer concerns and resolving issues in a timely manner

• Building relationships with customers to ensure satisfaction and loyalty

• Providing product information, assistance, and guidance to customers

• Handling customer inqu...read more
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Q3. Self introduction
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Q4. What is bpo.Why you want to work with
Ans. 
BPO stands for Business Process Outsourcing. I want to work in BPO because of the opportunities for growth, exposure to different industries, and development of communication skills.
• BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.

• Working in BPO provides opportunities for career growth and advancement, a...read more
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What type of weather you like

Q1. What is depreciation
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Q2. What is working capital
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This was Chat round, In this round we have to communicate with customer and resolve their queries through chat

Q1. About Self Introduction and Basic Questions about education
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Given a topic (15min time)to complete

Q1. Asked about myself and family background
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Q2. About Education and why do you choose
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Q3. Asked about night shift ,Is it ok or not
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Q1. Introduction And hobbies
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Q2. Last organisation and work experience
Ans. 
I worked as a Senior Associate at XYZ Consulting firm for 3 years.
• Worked as a Senior Associate at XYZ Consulting firm

• Experience includes client management, project coordination, and team leadership

• Handled multiple projects simultaneously and ensured timely delivery

• Collaborated with cross-functional teams to achieve project goals
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Q1. My self 2. Typing test 3. Process Tl discussion
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Q2. Salary discussion
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Q1. Who was the first Indian to reach the moon
Ans. 
No Indian has reached the moon yet.
• No Indian has reached the moon so far.

• The Indian Space Research Organisation (ISRO) has not sent any Indian astronaut to the moon yet.

• The first Indian to reach the moon is yet to be determined.
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Q1. Tell me about yourself
Ans. Share your qualifications, experience, something that’s not on the resume
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Q2. Tell me about your experience
Ans. Your past experience, if fresher mention that it’s your first job
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Q3. Why did you leave your last company
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Mcq based questions based on customer problem solving.

Q1. Are you comfortable with sales
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Q2. Are you able to relocate to job location
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Q3. Are you willing to do night shift
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Q1. What is Authorization Denial process Non covered scenario Offset Timely filling
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Q2. What is Authorization Denial scenario Timely filling
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