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Reliance SMSL Customer Service Advisor Interview Questions and Answers

Updated 2 Jul 2022

2 interviews found

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I applied via Recruitment Consulltant and was interviewed in Jan 2022.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Self introduction, ok with rotational shifts, hobbies
2

One-on-one Round (1 Question)

  • Q1. Hobbies, self introduction, night shifts, communications skill, strength

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, avoid fumbling, prepare according to CV

I applied via Referral and was interviewed in Nov 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Group Discussion Round

Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy process anyone can join immediately.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Assignment Round

You have to clear the Versant test first for further rounds.

2

One-on-one Round (2 Questions)

  • Q1. Introduction and Family Background
  • Q2. Basic Conversation for the Communication skill
3

HR Round (2 Questions)

  • Q1. Normal Briefing of work
  • Q2. Personally details about Intro, Education and Internship details.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be well confident and keep calm.

I was interviewed before Aug 2016.

3 Interview Rounds

Interview Preparation Tips

Round: Resume Shortlist
Experience: Checked my skills with an interview

Round: Group Discussion
Experience: I had to talk about the movie i spoke for few minutes in English to check my communication skills n i was selected
Duration: 30 minutes

College Name: VET BVL POLYTECHNIC
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. How was your day?

Interview Preparation Tips

Interview preparation tips for other job seekers - To be honest with your resume.

I was interviewed in Feb 2017.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Round: HR Interview
Experience: I explained my previous job profile how things used to work
Tips: Maintain eye contact avoid telling a stuff that is not true.

Round: Test
Experience: Basic questions and grammar skills were checked.
Tips: If you grammar is weak you should prepare.
Duration: 30 minutes
Total Questions: 15

Skills: Communication And Confidence
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024.

2 Interview Rounds

1

Aptitude Test Round

Accent checking test happened at concentrix

2

HR Round (1 Question)

  • Q1. It was easy and good
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Aptitude Test Round

Easy to complete the test

2

HR Round (1 Question)

  • Q1. Easy to complete
3

One-on-one Round (1 Question)

  • Q1. Goals and skills
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Aug 2023.

2 Interview Rounds

1

Assignment Round

Basically you have to write an essay

2

HR Round (2 Questions)

  • Q1. Why did you leave your last job?
  • Q2. Because it was on the contact base

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

I applied via Recruitment Consulltant and was interviewed in Jul 2022.

7 Interview Rounds

1

One-on-one Round (3 Questions)

  • Q1. Tell me about you? Tell me about yourself?
  • Q2. Will you able to shift to different location for that perticular job or not?
  • Q3. Have you ever worked anywhere or you are a fresher?
2

HR Round (1 Question)

  • Q1. Same questions but in details. Where have you worked? How long? What was the company located and what was the designation etc etc?
3

Case Study Round

Group discusstion with more then 2 people as I can recall. Same questions but this time only the wanted know my communication skills

4

Assignment Round

Had to give a versant test. Where you had to remember the sentence and tell as much as you remember and text to read type of questions was there too.

5

One-on-one Round (1 Question)

  • Q1. This round was with client. All questions were similar but he asked questions in different languages. Ask me about my native language and where do i locate and ...read more
6

Aptitude Test Round

Aptitude test with logical, technical and other type of questions

7

Assignment Round

Behavior test which i had to give from website by choosing appropriate answer from the given list. There was no negative marking.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Let them know you passionate to work. Let them know language is just a barrier.

Reliance SMSL Interview FAQs

How many rounds are there in Reliance SMSL Customer Service Advisor interview?
Reliance SMSL interview process usually has 2 rounds. The most common rounds in the Reliance SMSL interview process are Resume Shortlist, Group Discussion and HR.

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People are getting interviews through

based on 2 Reliance SMSL interviews
Referral
50%
50% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Reliance SMSL Customer Service Advisor Salary
based on 33 salaries
₹1.1 L/yr - ₹2.9 L/yr
39% less than the average Customer Service Advisor Salary in India
View more details

Reliance SMSL Customer Service Advisor Reviews and Ratings

based on 10 reviews

4.2/5

Rating in categories

4.5

Skill development

4.1

Work-Life balance

4.1

Salary & Benefits

4.2

Job Security

4.3

Company culture

2.7

Promotions/Appraisal

4.0

Work Satisfaction

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