AJIO Customer Support Executive Interview Questions and Answers

Q1. Tell about your self.
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Q2. What's was your previous job role
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Q1. Introduce yourself
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I am a dedicated and experienced Customer Support Executive with a strong background in resolving customer issues and providing excellent service.
• Over 5 years of experience in customer support roles

• Skilled in resolving customer complaints and issues in a timely manner

• Excellent communication and problem-solving skills

• Proficient in using CRM systems and ticketing platforms

• Received multiple awards for outstanding customer
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Q2. Tell me the qualities of a good customer support executive?
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A good customer support executive should possess excellent communication skills, empathy, patience, problem-solving abilities, and product knowledge.
• Excellent communication skills - ability to listen actively and convey information clearly

• Empathy - understanding and relating to customers' emotions and concerns

• Patience - ability to remain calm and composed in challenging situations

• Problem-solving abilities - finding sol...read more
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Q1. What is women empowerment
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Women empowerment is the process of enabling women to have control over their lives and make their own decisions.
• Women empowerment involves promoting gender equality and providing opportunities for women to participate fully in society.

• It includes ensuring access to education, healthcare, employment, and political representation for women.

• Empowering women can lead to positive social and economic outcomes for individual...read more
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Q2. Tell me something about your city
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My city is known for its rich history, diverse culture, and vibrant food scene.
• Historical landmarks such as the old town square and ancient temples

• Cultural festivals celebrating traditions from different regions

• Local markets offering a variety of street food and traditional dishes
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Q1. Why you want to join?
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Q2. Intoduce yourself
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Firstly i got call from random number, as you guys get also .
She is Niti Mam HR and we do the conversation. It goes well.
Second and Third Round Taken by Manager and Associates Team Member.
They Give me the task, and i have to perform according to the situation.
The interview goes very well and Easy and They all are good,
One thing more is that they give you the full time to speak and they here you and very supportive,
As I say for the last time.........
Now I'm On the way where i have to reach.
Thanks

Q1. Give you Introduction
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Q1. As you like ok
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Q2. Any question for me
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Q1. I am very confident . I am ready
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Q2. I am hard working.
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Q3. I am good listener
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Q4. I am cold gusy
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