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AJIO Customer Service Executive Interview Questions and Answers

Updated 18 Mar 2022

AJIO Customer Service Executive Interview Experiences

2 interviews found

Round 1 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
Round 2 - Coding Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Know your career goals
Plan a
head
Get resume and cover letter help

I applied via Referral and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I am a employee of ajio in reliance in interview they asked you describe your self how you can comfortably talk to customer and your English and Hindi should be good

Interview Preparation Tips

Interview preparation tips for other job seekers - If u want to contact me ***** mail me

Customer Service Executive Interview Questions Asked at Other Companies

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Interview questions from similar companies

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. There are many questions which has been asked from me while giving interview in zomato as customer care executive. Some of them are :- Q1 This question will asked by any organization which is tell me abou...
  • Q2. Q2 They will give you one page and one topic then you have to write on that topic arount 150 Words to check your typing skills. Q3 Then you have to do typing test the minimum typing speed should be 30...

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview is long but it very easy . Main thing is mocktest learn all the things in training and then you can join the company easily.

I applied via Job Fair and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Share details of your previous job.
  • Q2. What is your family background?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
  • Q5. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - To be honest power is the state of mind
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something aboutvyourself
  • Q2. Introductions about myself and hr ask qiestions about work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - First introduction
Experience
Hobbies
Qualification
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Any questions interview job
  • Q2. Hindi language interview
  • Q3. Hindi questions job and full time
  • Q4. Hindi questions interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Hindi questions job and any questions interview Hindi language

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Are you comfortable talking to customers on chat?
  • Q2. Are you fluent in English?
  • Q3. Are you comfortable with night shift as well?
  • Q4. Can you communicate both in English and Hindi?
  • Ans. 

    Yes, I can communicate in both English and Hindi.

    • I am fluent in both English and Hindi.

    • I can effectively communicate with customers in both languages.

    • I have experience in handling customer queries and resolving issues in English and Hindi.

    • I can switch between languages based on the customer's preference.

    • Being bilingual allows me to provide better customer service and understand their needs.

  • Answered by AI
  • Q5. How good are you at learning and coming up with new solutions?
  • Q6. Do you know a good amount about ordering food and stuff online?
  • Ans. 

    Yes, I have a good amount of knowledge about ordering food and other items online.

    • I am familiar with various online food delivery platforms like Uber Eats, DoorDash, and Grubhub.

    • I know how to browse menus, select items, and customize orders.

    • I am aware of the payment options available for online food orders.

    • I understand the process of tracking orders and resolving any issues that may arise.

    • I can provide assistance in us...

  • Answered by AI
  • Q7. How exactly will you go about managing a frustrated/angry/stubborn customer?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm . All questions are basically about knowing your personality and less of skills. Speak with confidence and be polite regarding customer related questions particularly.

I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself.
  • Q2. Why Customer service?
  • Ans. 

    Customer service allows me to help and support customers, ensuring their satisfaction and building strong relationships.

    • I enjoy interacting with people and solving their problems.

    • Customer service allows me to use my communication and problem-solving skills.

    • I find fulfillment in providing excellent service and exceeding customer expectations.

    • Building strong relationships with customers leads to loyalty and repeat busine...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and do not fumble.

I applied via Job Portal

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Interview Preparation Tips

Topics to prepare for Zomato Customer Service Executive interview:
  • Customer Service
  • non voice
  • voice
Interview preparation tips for other job seekers - I willing to do this job because this will help me to get the personality and respectful job and I do my work passionately and I do work hard as much as possible.

I applied via Job Portal

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Interview Preparation Tips

Topics to prepare for Zomato Customer Service Executive interview:
  • Customer Service
  • non voice
  • voice
Interview preparation tips for other job seekers - I willing to do this job because this will help me to get the personality and respectful job and I do my work passionately and I do work hard as much as possible.

AJIO Interview FAQs

How many rounds are there in AJIO Customer Service Executive interview?
AJIO interview process usually has 2 rounds. The most common rounds in the AJIO interview process are HR and Coding Test.

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AJIO Customer Service Executive Salary
based on 5 salaries
₹1.3 L/yr - ₹4 L/yr
17% less than the average Customer Service Executive Salary in India
View more details

AJIO Customer Service Executive Reviews and Ratings

based on 1 review

3.0/5

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5.0

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4.0

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2.0

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4.0

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4.0

Company culture

4.0

Promotions

4.0

Work satisfaction

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