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Protecooling Customer Support Associate Interview Questions and Answers

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Interview questions from similar companies

Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 4-6 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed before Dec 2023.

3 Interview Rounds

1

Aptitude Test Round

They just asked me a few questions and I had to answer them within a time period.

2

One-on-one Round (4 Questions)

  • Q1. Wanted to know about the employee (me).
  • Q2. What I studied.
  • Q3. Where all I worked before.
  • Q4. What are my hobbies and interests.
3

HR Round (1 Question)

  • Q1. Perks and benefits along with Salary (amount in INR) to work for the company.

Interview Preparation Tips

Topics to prepare for Accenture Customer Support Associate interview:
  • Human psychology
  • Negotiation Skills
  • Salary Negotiation
  • Soft Skills Training
  • Hard skills
Interview preparation tips for other job seekers - Don’t just join a company by its name and fame from the past. Do your research and then give interviews. Also if selected then know your wants and demands and do not hesitate to ask questions frequently. Be careful in the smart negotiations round with the hr as they always start an offer form the minimum amount possible. You can always negotiate your way up and be clear with your finances.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Which colour do you like and why?
  • Q2. Why did you left previous job?

Customer Support Associate Interview Questions

Genpact user image Anunaya Parankusham

posted on 25 Jul 2024

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Group Discussion Round

Women empowerment, Covid19 impact

2

One-on-one Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. What do you know about the company
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in May 2024.

2 Interview Rounds

1

Aptitude Test Round

English history general knowledge

2

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Customer support associate
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Apr 2023.

4 Interview Rounds

1

HR Round (1 Question)

  • Q1. What is customer support
2

HR Round (2 Questions)

  • Q1. What is difference between work from office vs work from home
  • Q2. What is BPO ?
3

One-on-one Round (3 Questions)

  • Q1. Tell me about your city ?
  • Q2. What do you know about social media?
  • Q3. How do you spend yesterday How do yo spend weekend How do you handle pressure in work
4

Assignment Round

You can watch voice or non voice versant video on YouTube for reference

Interview Preparation Tips

Interview preparation tips for other job seekers - When you giving your assessment
please speak loud as you can
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Referral and was interviewed in Apr 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. What is Amazon?
3

HR Round (1 Question)

  • Q1. What is Amazon work?
4

One-on-one Round (2 Questions)

  • Q1. Why are you joined the Amazon ?
  • Q2. Why did you join Amazon?
5

One-on-one Round (1 Question)

  • Q1. Whose name of Amazon founder ?

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. General question

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Job Fair and was interviewed in Sep 2023.

1 Interview Round

1

HR Round (5 Questions)

  • Q1. My job gap. Y did i left job
  • Q2. When my job was last about my self .. How many marks i got in diploma
  • Q3. Wheather im martied or working
  • Q4. How much salary i was earning
  • Q5. How much do i except

Interview Preparation Tips

Interview preparation tips for other job seekers - Humble request.
I need job immediately

I applied via Campus Placement and was interviewed in Oct 2022.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about yours self
  • Q2. My name is Anusha Manneti.I compleated my BSC graduate in Krishnaveni degree college.

Interview Preparation Tips

Topics to prepare for Infosys Customer Support Associate interview:
  • Java
  • Operations
  • Printing
  • Storing
  • Print the data
  • Store the data
Interview preparation tips for other job seekers - I am a fresher sir/madam . I am very interested to learning of new thing.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed before Jun 2023.

3 Interview Rounds

1

Group Discussion Round

They let us pick a topic and speak. To check our fluency and confidence in public speaking.

2

Aptitude Test Round

Basic technical and logical reasoning questions were asked

3

One-on-one Round (3 Questions)

  • Q1. Introduce yourself
  • Q2. What are your goals for the next 5 years
  • Q3. Scenario based question on customer support domain

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