i
Progressive Infovision
Filter interviews by
I appeared for an interview in Mar 2025, where I was asked the following questions.
Desktop support engineers troubleshoot and maintain computer systems, ensuring optimal performance for users.
Provide technical support for hardware and software issues, e.g., resolving printer connectivity problems.
Install and configure operating systems and applications, such as setting up Windows or Office software.
Perform regular maintenance and updates on systems to ensure security and efficiency, like applying pat...
I have experience with various ticketing tools for tracking and managing IT support requests efficiently.
Used ServiceNow for incident management, tracking user issues, and ensuring timely resolution.
Utilized JIRA for managing project-related tasks and bugs, facilitating collaboration among team members.
Employed Zendesk for customer support, allowing users to submit tickets and track their status.
Leveraged Freshservice ...
I appeared for an interview before Mar 2024, where I was asked the following questions.
I applied via AmbitionBox and was interviewed in Sep 2023. There were 3 interview rounds.
A desktop support engineer is responsible for providing technical support to end-users for hardware, software, and networking issues.
Troubleshooting and resolving hardware and software issues
Installing and configuring computer systems
Setting up and maintaining network connections
Providing technical support to end-users via phone, email, or in person
Training end-users on new technologies or software applications
The query is the initial request for assistance from a user, and issue resolution involves identifying and fixing the problem to restore functionality.
Listen carefully to the user's query to understand the issue
Troubleshoot the problem by identifying possible causes
Implement solutions to resolve the issue
Test the solution to ensure functionality is restored
I applied via Naukri.com
Progressive Infovision interview questions for popular designations
Give a problem for troubleshooting
I applied via Naukri.com and was interviewed in Jul 2023. There were 2 interview rounds.
I appeared for an interview before Jan 2024.
I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.
Installation of various software involves understanding system requirements, compatibility, and following installation procedures.
Check system requirements before installation
Ensure compatibility with existing software
Follow installation procedures carefully
Test software functionality after installation
Document installation process for future reference
Troubleshooting involves identifying and resolving technical issues in computer systems and networks.
Identify the problem by asking questions and gathering information
Use diagnostic tools to isolate the issue
Apply appropriate solutions to resolve the problem
Test the system to ensure the issue has been resolved
Document the problem and solution for future reference
They select me after the technical support video call interview.
I applied via Naukri.com and was interviewed before Apr 2022. There were 2 interview rounds.
Public IP is the address assigned to a device connected to a network, accessible over the internet. Private IP is used within a private network.
Public IP is unique and globally routable
Private IP is used within a local network and not accessible over the internet
Public IP allows devices to communicate with other devices on the internet
Private IP allows devices to communicate within the local network
Example of public IP
STP stands for Spanning Tree Protocol, a network protocol used to prevent loops in Ethernet networks.
STP is used to create a loop-free logical topology in a network.
It works by selecting a root bridge and calculating the shortest path to reach each network segment.
STP uses a tree-like structure to block redundant paths and ensure data flows efficiently.
It helps in preventing broadcast storms and improving network stabi
Top trending discussions
The duration of Progressive Infovision interview process can vary, but typically it takes about 2-4 weeks to complete.
based on 9 interviews
Interview experience
based on 564 reviews
Rating in categories
4-15 Yrs
Not Disclosed
Desktop Support Engineer
154
salaries
| ₹1.4 L/yr - ₹4.2 L/yr |
Desktop Support Engineer L2
79
salaries
| ₹1.1 L/yr - ₹4 L/yr |
Desktop Support Engineer 2
24
salaries
| ₹2.3 L/yr - ₹3.5 L/yr |
Technical Support Engineer
23
salaries
| ₹1.9 L/yr - ₹4 L/yr |
Desktop Support Engineer L1 and L2
20
salaries
| ₹1.9 L/yr - ₹3.7 L/yr |
Randstad
Team Lease
Innovsource Services
IMPACT Infotech