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Progressive Infovision Desktop Support Engineer 2 Interview Questions and Answers for Experienced

Updated 12 Mar 2024

Progressive Infovision Desktop Support Engineer 2 Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. Desktop support Engineer
  • Q2. What is the working desktop supportEngineer
  • Ans. 

    A desktop support engineer is responsible for providing technical support to end-users for hardware, software, and networking issues.

    • Troubleshooting and resolving hardware and software issues

    • Installing and configuring computer systems

    • Setting up and maintaining network connections

    • Providing technical support to end-users via phone, email, or in person

    • Training end-users on new technologies or software applications

  • Answered by AI
  • Q3. What the Quary and Issue resolv
  • Ans. 

    The query is the initial request for assistance from a user, and issue resolution involves identifying and fixing the problem to restore functionality.

    • Listen carefully to the user's query to understand the issue

    • Troubleshoot the problem by identifying possible causes

    • Implement solutions to resolve the issue

    • Test the solution to ensure functionality is restored

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Desktop support Engineer
Round 3 - Technical 

(1 Question)

  • Q1. Hardware software

Skills evaluated in this interview

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. First ask me introduction your self
  • Q2. What is the work on current company
  • Q3. Explain the 7 layer of network
  • Ans. 

    The 7-layer network model is a framework for designing and managing computer networks.

    • The layers are: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

    • Each layer has a specific function and communicates with adjacent layers.

    • The model helps ensure interoperability between different network devices and software.

    • Example protocols include Ethernet (Data Link), IP (Network), TCP (Transport), a

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Plz be aware when interver asked the question
Paper the networking

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. TolalExperience
  • Q2. Workgroup and Domain
Round 2 - Technical 

(2 Questions)

  • Q1. What is DHCP,DNS and port
  • Ans. 

    DHCP assigns IP addresses, DNS translates domain names to IP addresses, ports allow multiple applications to communicate on a single device

    • DHCP stands for Dynamic Host Configuration Protocol

    • DNS stands for Domain Name System

    • Ports are virtual endpoints for communication in networking

    • DHCP assigns IP addresses automatically to devices on a network

    • DNS translates domain names (e.g. www.google.com) to IP addresses (e.g. 172.2...

  • Answered by AI
  • Q2. RAM ,SMPS,BIOS, and HDD
Round 3 - Aptitude Test 

Normal test

Round 4 - Case Study 

Vendor call logged

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Basic questions only
Round 2 - Technical 

(1 Question)

  • Q1. Related CCNA and ccnp
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is Vlan explain
  • Ans. 

    VLAN stands for Virtual Local Area Network, a method of segmenting a physical network into multiple virtual networks.

    • VLANs allow for better network security by isolating traffic between different groups of devices.

    • They can improve network performance by reducing broadcast traffic.

    • VLANs can be used to logically group devices based on department, function, or location.

    • Each VLAN operates as if it is on its own separate ne...

  • Answered by AI
  • Q2. Difference in P2P and MPLS
  • Ans. 

    P2P is a direct connection between two parties, while MPLS is a network technology that directs data from one network node to the next based on short path labels.

    • P2P stands for Peer-to-Peer and is a decentralized communication model where each party has equal capabilities and responsibilities.

    • MPLS stands for Multiprotocol Label Switching and is a routing technique used in telecommunications networks to speed up and sha...

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Not Selected

I applied via Referral and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is the MGCP, SIP and SCCP
  • Ans. 

    MGCP, SIP, and SCCP are protocols used in telecommunications for controlling communication sessions.

    • MGCP (Media Gateway Control Protocol) is used for controlling media gateways in VoIP networks.

    • SIP (Session Initiation Protocol) is used for initiating, maintaining, and terminating real-time sessions like voice and video calls over IP networks.

    • SCCP (Skinny Client Control Protocol) is a Cisco proprietary protocol used for...

  • Answered by AI
  • Q2. How to logs collect
  • Ans. 

    Logs can be collected using various methods such as syslog, SNMP, agent-based monitoring, and log management tools.

    • Use syslog to collect system logs from network devices

    • Utilize SNMP to gather performance data and alerts from network devices

    • Deploy agent-based monitoring tools on servers to collect detailed logs

    • Implement log management tools like Splunk or ELK stack for centralized log collection and analysis

  • Answered by AI

Skills evaluated in this interview

I applied via Walk-in and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About ftth and installation ???

Interview Preparation Tips

Interview preparation tips for other job seekers - The interviewer wanted to test both knowledge and communication skills. and he stressed a lot on the basics releted own work topic.

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Core java features and describes oops concept.
  • Ans. 

    Core Java is a programming language that supports OOPs concepts such as inheritance, encapsulation, abstraction, and polymorphism.

    • Core Java is an object-oriented programming language.

    • It supports encapsulation, which means hiding the implementation details of an object from the outside world.

    • Inheritance allows a class to inherit properties and methods from another class.

    • Abstraction is the process of hiding complex imple...

  • Answered by AI
  • Q2. Introduce yourself and about tech that you have used.
Round 3 - Technical 

(3 Questions)

  • Q1. Describe project and your role and responsibility.
  • Q2. What is docker and kubernetes
  • Ans. 

    Docker is a containerization platform that allows developers to package and run applications in isolated environments. Kubernetes is an open-source container orchestration system that automates deployment, scaling, and management of containerized applications.

    • Docker allows developers to create and run applications in containers, which are lightweight and portable environments that can run on any machine with Docker ins...

  • Answered by AI
  • Q3. How to see log of a complete request in docker
  • Ans. 

    To see log of a complete request in docker, use docker logs command.

    • Use 'docker logs ' command to see logs of a specific container

    • Use '-f' flag to follow the logs in real-time

    • Use '--tail' flag to specify the number of lines to show from the end of the logs

    • Use '--since' and '--until' flags to specify a time range for the logs

    • Use '--timestamps' flag to show timestamps in the logs

Answered by AI
Round 4 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Some manarigial questions.

Interview Preparation Tips

Topics to prepare for LanceSoft Senior Engineer interview:
  • core java
  • spring core
  • Project Management
  • MySQL
  • query
Interview preparation tips for other job seekers - prepare well before attempting this interview with all core parts of java MySQL and spring boot.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. ACTIVE DIRECTORY OFFICE 365 ADMIN NETWORK ANS ACCESS POINT CONFIGURATION

Interview Preparation Tips

Interview preparation tips for other job seekers - Need study for microsoft teams course
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic details like as previous employment, academic
  • Q2. Discussion about salary
Round 3 - Technical 

(2 Questions)

  • Q1. How to make box segment
  • Ans. 

    A box segment can be made by cutting a box into two parts along one of its faces.

    • Choose a face of the box to cut along

    • Use a saw or knife to cut through the box along the chosen face

    • Sand the edges of the cut to smooth them out if necessary

  • Answered by AI
  • Q2. Different Question about major bridge

Interview Preparation Tips

Interview preparation tips for other job seekers - Enhance your current experience,focus on what are you doing,dont get out of your way

Progressive Infovision Interview FAQs

How many rounds are there in Progressive Infovision Desktop Support Engineer 2 interview for experienced candidates?
Progressive Infovision interview process for experienced candidates usually has 3 rounds. The most common rounds in the Progressive Infovision interview process for experienced candidates are Technical.
What are the top questions asked in Progressive Infovision Desktop Support Engineer 2 interview for experienced candidates?

Some of the top questions asked at the Progressive Infovision Desktop Support Engineer 2 interview for experienced candidates -

  1. What is the working desktop supportEngin...read more
  2. What the Quary and Issue res...read more
  3. Desktop support Engin...read more

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Progressive Infovision Desktop Support Engineer 2 Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
View more

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Progressive Infovision Desktop Support Engineer 2 Salary
based on 24 salaries
₹2.3 L/yr - ₹3.5 L/yr
9% less than the average Desktop Support Engineer 2 Salary in India
View more details

Progressive Infovision Desktop Support Engineer 2 Reviews and Ratings

based on 12 reviews

3.4/5

Rating in categories

3.0

Skill development

3.3

Work-life balance

2.6

Salary

3.5

Job security

3.9

Company culture

2.1

Promotions

3.4

Work satisfaction

Explore 12 Reviews and Ratings
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