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Progressive Infovision
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I applied via AmbitionBox and was interviewed in Sep 2023. There were 3 interview rounds.
A desktop support engineer is responsible for providing technical support to end-users for hardware, software, and networking issues.
Troubleshooting and resolving hardware and software issues
Installing and configuring computer systems
Setting up and maintaining network connections
Providing technical support to end-users via phone, email, or in person
Training end-users on new technologies or software applications
The query is the initial request for assistance from a user, and issue resolution involves identifying and fixing the problem to restore functionality.
Listen carefully to the user's query to understand the issue
Troubleshoot the problem by identifying possible causes
Implement solutions to resolve the issue
Test the solution to ensure functionality is restored
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I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.
The 7-layer network model is a framework for designing and managing computer networks.
The layers are: Physical, Data Link, Network, Transport, Session, Presentation, and Application.
Each layer has a specific function and communicates with adjacent layers.
The model helps ensure interoperability between different network devices and software.
Example protocols include Ethernet (Data Link), IP (Network), TCP (Transport), a
DHCP assigns IP addresses, DNS translates domain names to IP addresses, ports allow multiple applications to communicate on a single device
DHCP stands for Dynamic Host Configuration Protocol
DNS stands for Domain Name System
Ports are virtual endpoints for communication in networking
DHCP assigns IP addresses automatically to devices on a network
DNS translates domain names (e.g. www.google.com) to IP addresses (e.g. 172.2...
Normal test
Vendor call logged
VLAN stands for Virtual Local Area Network, a method of segmenting a physical network into multiple virtual networks.
VLANs allow for better network security by isolating traffic between different groups of devices.
They can improve network performance by reducing broadcast traffic.
VLANs can be used to logically group devices based on department, function, or location.
Each VLAN operates as if it is on its own separate ne...
P2P is a direct connection between two parties, while MPLS is a network technology that directs data from one network node to the next based on short path labels.
P2P stands for Peer-to-Peer and is a decentralized communication model where each party has equal capabilities and responsibilities.
MPLS stands for Multiprotocol Label Switching and is a routing technique used in telecommunications networks to speed up and sha...
I applied via Referral and was interviewed in May 2023. There were 2 interview rounds.
MGCP, SIP, and SCCP are protocols used in telecommunications for controlling communication sessions.
MGCP (Media Gateway Control Protocol) is used for controlling media gateways in VoIP networks.
SIP (Session Initiation Protocol) is used for initiating, maintaining, and terminating real-time sessions like voice and video calls over IP networks.
SCCP (Skinny Client Control Protocol) is a Cisco proprietary protocol used for...
Logs can be collected using various methods such as syslog, SNMP, agent-based monitoring, and log management tools.
Use syslog to collect system logs from network devices
Utilize SNMP to gather performance data and alerts from network devices
Deploy agent-based monitoring tools on servers to collect detailed logs
Implement log management tools like Splunk or ELK stack for centralized log collection and analysis
I applied via Walk-in and was interviewed in Dec 2020. There was 1 interview round.
I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 4 interview rounds.
Core Java is a programming language that supports OOPs concepts such as inheritance, encapsulation, abstraction, and polymorphism.
Core Java is an object-oriented programming language.
It supports encapsulation, which means hiding the implementation details of an object from the outside world.
Inheritance allows a class to inherit properties and methods from another class.
Abstraction is the process of hiding complex imple...
Docker is a containerization platform that allows developers to package and run applications in isolated environments. Kubernetes is an open-source container orchestration system that automates deployment, scaling, and management of containerized applications.
Docker allows developers to create and run applications in containers, which are lightweight and portable environments that can run on any machine with Docker ins...
To see log of a complete request in docker, use docker logs command.
Use 'docker logs
Use '-f' flag to follow the logs in real-time
Use '--tail' flag to specify the number of lines to show from the end of the logs
Use '--since' and '--until' flags to specify a time range for the logs
Use '--timestamps' flag to show timestamps in the logs
I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.
A box segment can be made by cutting a box into two parts along one of its faces.
Choose a face of the box to cut along
Use a saw or knife to cut through the box along the chosen face
Sand the edges of the cut to smooth them out if necessary
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Interview experience
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Rating in categories
Desktop Support Engineer
156
salaries
| ₹1.4 L/yr - ₹4.2 L/yr |
Desktop Support Engineer L2
79
salaries
| ₹1.1 L/yr - ₹4 L/yr |
Desktop Support Engineer 2
24
salaries
| ₹2.3 L/yr - ₹3.5 L/yr |
Technical Support Engineer
23
salaries
| ₹1.9 L/yr - ₹4 L/yr |
Desktop Support Engineer L1 and L2
20
salaries
| ₹1.9 L/yr - ₹3.7 L/yr |
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