PolicyBazaar Customer Relationship Manager 2 Interview Questions and Answers

Tell about yourself and problem solving of customer

Q1. How can you help zomato grow
Ans. 
I can help Zomato grow by building strong relationships with restaurants, improving customer satisfaction, and increasing sales.
• Developing partnerships with new restaurants to expand Zomato's network

• Implementing marketing strategies to attract more customers to the platform

• Collecting feedback from users to enhance the overall dining experience

• Analyzing data to identify trends and opportunities for growth

• Providing excel
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Q2. How will you solve customer issues
Ans. 
I will listen to the customer, empathize with their situation, offer solutions within company guidelines, and follow up to ensure satisfaction.
• Listen actively to understand the customer's issue

• Empathize with the customer's situation to show understanding and build rapport

• Offer solutions within company guidelines to resolve the issue effectively

• Follow up with the customer to ensure their satisfaction and address any fur
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Q1. Normal question
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Q2. How many experience
Ans. 
I have 5 years of experience in relationship management.
• 5 years of experience in relationship management

• Successfully managed client relationships for a portfolio of high net-worth individuals

• Implemented strategies to increase client retention and satisfaction

• Collaborated with cross-functional teams to address client needs and concerns
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Q1. Normal introduction
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Q2. Which location stay just now confirmation
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Q1. About yourself and previous experience
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Q2. Experience in Sales
Ans. 
I have over 5 years of experience in sales, consistently exceeding targets and building strong client relationships.
• Exceeded sales targets by 20% for 3 consecutive years

• Developed and maintained relationships with key clients, resulting in repeat business

• Implemented successful sales strategies to increase revenue
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Q1. Are you comfortable in field sales
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Q1. Overall experience
Ans. 
I have 5 years of experience in relationship management with a focus on client satisfaction and retention.
• I have consistently exceeded sales targets and maintained strong relationships with clients.

• I have experience in managing a diverse portfolio of clients, including high net worth individuals and corporate clients.

• I am skilled in identifying client needs and providing tailored solutions to meet their goals.

• I have a ...read more
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Q2. Job role details
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Q1. Job description
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Q1. My job changing reason
Ans. 
Looking for new challenges and growth opportunities.
• Seeking a more challenging role

• Desire for professional growth and development

• Exploring new opportunities to expand my skillset

• Want to work in a more dynamic and innovative environment
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Q2. Better opportunity and some personal issues
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Q1. About computers skills and finance management questions
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Q2. Abouts computer ADCA and management about manufacturing questions
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Q3. About Marketing management and Tea manufacturing questions
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Q4. About social services and
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Q5. About Excel and Ms office
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Q6. About Geography knowledge as well as English
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Q7. About Direct selling products business
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Q8. About products business companies
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Q9. About Banking service
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Q10. About school teaching services
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Cascading style sheets coding tests

Q1. About yourself and past work experience
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Q2. Why you left previous organization
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Q3. Why do you want to join info edge
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Social media is good or not

Q1. Introduction yourself
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Q2. About indiamart
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