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Pocketly Infotech Customer Support Executive Interview Questions and Answers
Updated
28 Dec 2023
1 interview found
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srinidhi nidhi
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Nov 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Normal introduction Add Answer
- Q2. They should know English language Add Answer
- Q3. They should recover the amounts Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - They need to be bold and they should know 2 to 3 languages.they should be bold to conversate between users and they should compulsory know to talk in English.
Interview questions from similar companies
Cheepurupalli Joshma
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Job Portal and was interviewed in Aug 2024.
2 Interview Rounds
1
Technical Round (5 Questions)
- Q1. Tell me about your self? View Answers (1)
- Q2. What is customer support? View Answers (1)
- Q3. How do you handle an arguing customer? View Answers (1)
- Q4. How do you respond if you don't know the answer to a customers question? View Answers (1)
- Q5. What is customer satisfaction?what are the qualities of customer support executive? View Answers (1)
2
HR Round (5 Questions)
- Q1. Tell me about your self? View Answers (1)
- Q2. What is your strengths and weaknesses? View Answers (1)
- Q3. Why do you need a job? View Answers (1)
- Q4. Why should we hire you? View Answers (1)
- Q5. Why do you want to join in our organisation? View Answers (1)
Anonymous
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Sep 2024.
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Introduce your self? View Answers (1)
- Q2. Tell me about your memorable day. View Answers (1)
2
HR Round (2 Questions)
- Q1. Explaine about E-Commerce? View Answers (1)
- Q2. Are you comfortable in night shift? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Negative nhii hona h , night shift pr kh dena i 'll manage, me bike lene bala hu, yahi pass me shift ho jaunga agr kahi door se ho toh.
Interview experience
Excellent
Difficulty level
Moderate
Duration
-
Result
Selected
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Introduction about yourself View Answers (2)
- Q2. Previous experience related Add Answer
2
One-on-one Round (2 Questions)
- Q1. Previous experience related Add Answer
- Q2. About yourself and previous work related Add Answer
Sharvari Kamble
Interview experience
Bad
Difficulty level
Hard
Duration
Less than 2 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed in Aug 2024.
5 Interview Rounds
1
Coding Test Round
It was bad, its terrible company
2
HR Round (1 Question)
- Q1. Worst company and worst HR Add Answer
3
Technical Round (1 Question)
- Q1. Most fake company and fake, horrible interview experience Add Answer
4
Group Discussion Round
Most third class job
5
One-on-one Round (1 Question)
- Q1. Waste of time, horrible Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Nov 2024.
2 Interview Rounds
1
Aptitude Test Round
That was easy but I don't remember.
2
HR Round (2 Questions)
- Q1. Tell me about your career journey View Answers (1)
- Q2. Why you want to switch your previous company? View Answers (1)
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Naukri.com and was interviewed in Jun 2024.
2 Interview Rounds
1
Communication skills Round (2 Questions)
- Q1. Tell me something about yourself? View Answers (1)
- Q2. Why did you applied for this job? View Answers (1)
2
One-on-one Round (2 Questions)
- Q1. As you are from technical background why you want to join a BPO? View Answers (1)
- Q2. How will handle this situation when a customer is angry and using cuss words? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - If you are from a technical background don't opt for this
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Sep 2024.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. Java basics questions Add Answer
- Q2. Sql basics questions Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - it was good
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed in Apr 2024.
1 Interview Round
1
One-on-one Round (5 Questions)
- Q1. Aap Kahan se ho View Answers (1)
- Q2. Aapka Name Kya Hai View Answers (1)
- Q3. Aap Kya KarteHo View Answers (1)
- Q4. Aapki Qualification Kitni Hai View Answers (1)
- Q5. Kya Aap Job Karna Chahte Hain View Answers (1)
Interview Preparation Tips
Topics to prepare for Jio Customer Support Executive interview:
- Basic
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2024.
2 Interview Rounds
1
Aptitude Test Round
English grammar, voice versent, story retelling
2
One-on-one Round (2 Questions)
- Q1. Previous company job responsibilities Add Answer
- Q2. If customer is adamant how to convince the customer View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare Online assignment rest versent
Pocketly Infotech Interview FAQs
How many rounds are there in Pocketly Infotech Customer Support Executive interview?
Pocketly Infotech interview process usually has 2 rounds. The most common rounds in the Pocketly Infotech interview process are Resume Shortlist and One-on-one Round.
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People are getting interviews through
based on 1 Pocketly Infotech interview
WalkIn
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Customer Support Executive Interview Questions from Similar Companies
6%
more
than the average Customer Support Executive Salary in India
View more details
Pocketly Infotech Customer Support Executive Reviews and Ratings
based on 1 review
Rating in categories
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|
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