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Persistent Systems Technical Support Lead Interview Questions and Answers

Updated 27 Feb 2025

Persistent Systems Technical Support Lead Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How to check if a file exist or not in the Linux shell scripting? Ans: using -e $filename
  • Q2. One python coding question in which we have to remove n number of characters from string. Persis**** As there are 4 stars we have to remove 4 characters "sisr" and return the result.

Interview Preparation Tips

Interview preparation tips for other job seekers - Whatever JD you get put that on chatgpt and accordingly you will get questions.
It might not give exact but you have to finetune your queries to chatgpt so it will provide you better questions.

A negative experience as the HR didnt call me back even after I was able to answer all the questions. I called HR back but she said she will call back after checking the feedback, but still didn't get the call.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell us about your past experience and role
  • Q2. Tell us about Quality Assurance process as I was hired for Quality department
  • Ans. 

    Quality Assurance process involves ensuring products meet standards and customer expectations.

    • Developing quality standards and procedures

    • Testing products to identify defects

    • Implementing corrective actions

    • Continuous monitoring and improvement

    • Training staff on quality processes

  • Answered by AI

Technical Support Lead Interview Questions Asked at Other Companies

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Q2. What troubleshooting tools were used by you earlier in your previ ... read more
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Q4. How could you resolve the troubleshooting issues?
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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. About your Technical Interest and skils
  • Q2. Recent Certifications
Round 2 - Technical 

(2 Questions)

  • Q1. Technical support questions
  • Q2. Interest of skills set
Round 3 - HR 

(2 Questions)

  • Q1. Location and Working hours
  • Q2. Role of the job
  • Ans. 

    The role of a Cloud Support Engineer involves providing technical support to customers using cloud services, troubleshooting issues, and ensuring smooth operation of cloud infrastructure.

    • Provide technical support to customers using cloud services

    • Troubleshoot issues related to cloud infrastructure

    • Ensure smooth operation of cloud services

    • Collaborate with cross-functional teams to resolve technical issues

    • Document and comm

  • Answered by AI
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - i was interviewed for technical support engineer at mphasis walk in interview june 2024 at bangalore, let me begin with the location i came from a far place went to banglore without sleeping on unreserved train to get interviewed at mphasis , finding their building is very tough asked many security and they gave a visitor sticker to stick on my shirt finally i arrived interview earlier, now heres the interview process first a security or a waiter staying there outside room gives a token for interview slot 51 people arrived till 10.00 pm im one of them. first batch the security ask whos the hr you tell them hr name that is stated on mail and all 51 people are moved to a room with that hr and the hr conducted interview,

now heres the frusted part the hr shuffle the resume and go from the first resume she gave more time to the first resumes to eloborate their communication skills shes looking for extradionary communication skills 3 girls talked like native english speakers she kept their resumes later on shes in a very hurry and after 30th resume she decided to stop while someone speaking without giving a chance she interrupted in between when someone talked it was a frusted experience and imagine its a first batch she interupted me while my introduction like she did for 48 people , people came from far states to attend this low paying job
atleast give them a chance to speak and organize your time instead of brutally sending people back
finally i can say this company has a lot of office politics just by listening to these hr and their attitudes so i advice people
only attend this interview if you have exceptional communication skills otherwise dont waste your time and energy in this company theres many good companies available research about that before going for a walkin
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Soft skill 

(2 Questions)

  • Q1. What is your Favorite movie ?
  • Ans. 

    My favorite movie is The Shawshank Redemption.

    • Directed by Frank Darabont

    • Based on a Stephen King novella

    • Set in a prison in Maine

    • Themes of hope, friendship, and redemption

    • Starring Tim Robbins and Morgan Freeman

  • Answered by AI
  • Q2. What is your Favorite colour?
  • Ans. 

    My favorite color is blue because it reminds me of the calming ocean and clear skies.

    • Blue is associated with calmness and tranquility

    • It symbolizes trust, loyalty, and confidence

    • Examples: navy blue, sky blue, royal blue

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. What is power draining?
  • Ans. 

    Power draining refers to the excessive consumption of power by a device or system, leading to decreased battery life or performance.

    • Power draining can occur due to background apps running constantly on a device.

    • Faulty hardware components can also contribute to power draining.

    • Settings such as high screen brightness or frequent data syncing can increase power draining.

    • Examples include a smartphone losing battery quickly ...

  • Answered by AI
  • Q2. What is VPN? When you use it?
  • Ans. 

    VPN stands for Virtual Private Network. It is used to create a secure connection over the internet, allowing users to access private networks remotely.

    • VPN encrypts data to ensure privacy and security

    • It allows users to access restricted websites or content

    • Commonly used for remote work, accessing company networks, and bypassing geo-restrictions

    • Examples include NordVPN, ExpressVPN, and Cisco AnyConnect

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. What was the pervious work experience
  • Ans. 

    I have 3 years of experience in customer support roles at various companies.

    • Worked as a Customer Support Representative at Company X for 2 years

    • Handled customer inquiries, resolved issues, and provided product information

    • Managed a team of support agents at Company Y for 1 year

  • Answered by AI
Round 2 - Group Discussion 

Any topic did you speak about fluently

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepare before the interview
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Do you know about sed command?
  • Ans. 

    sed command is a stream editor used to perform text transformations on an input stream or file.

    • sed stands for stream editor

    • It is used to perform text transformations on an input stream or file

    • Commonly used for search and replace operations

    • Syntax: sed 's/search/replace/g' filename

    • Example: sed 's/foo/bar/g' file.txt

  • Answered by AI

Skills evaluated in this interview

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
-
Result
No response

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Write a code of hashmaps in Java while screen share
  • Ans. 

    Code example of hashmaps in Java

    • Declare a hashmap: HashMap map = new HashMap<>();

    • Add key-value pairs: map.put("key1", 1);

    • Retrieve value by key: int value = map.get("key1");

  • Answered by AI

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Any topic we can choose and just speak in front of the fellow candidates

Round 3 - Technical 

(5 Questions)

  • Q1. Difference between ram and rom
  • Ans. 

    RAM is volatile memory used for temporary storage, while ROM is non-volatile memory used for permanent storage.

    • RAM stands for Random Access Memory, used for temporary storage of data and program instructions

    • ROM stands for Read-Only Memory, used for permanent storage of data and program instructions

    • RAM is volatile, meaning data is lost when power is turned off

    • ROM is non-volatile, meaning data is retained even when power

  • Answered by AI
  • Q2. What do you know about cloud computing
  • Ans. 

    Cloud computing is the delivery of computing services over the internet, including storage, servers, databases, networking, software, and analytics.

    • Cloud computing allows users to access and use resources on-demand without the need for physical infrastructure.

    • It offers scalability, flexibility, cost-effectiveness, and increased efficiency.

    • Examples of cloud computing services include Amazon Web Services (AWS), Microsoft

  • Answered by AI
  • Q3. What is network
  • Ans. 

    A network is a collection of computers, servers, mainframes, network devices, and other devices connected to one another to share data and resources.

    • Networks can be wired or wireless

    • They can be local (LAN), wide (WAN), or global (Internet)

    • Networks use protocols like TCP/IP to communicate

    • Examples include Ethernet, Wi-Fi, and cellular networks

  • Answered by AI
  • Q4. What are mentioned in job description and what do you understand about the role mentioned in JD
  • Q5. What is IP and how IP address is represented
  • Ans. 

    IP stands for Internet Protocol. An IP address is a unique numerical label assigned to each device connected to a computer network.

    • IP stands for Internet Protocol

    • IP address is a unique numerical label assigned to devices on a network

    • IP addresses are represented in decimal format, such as 192.168.1.1

    • There are two versions of IP addresses - IPv4 and IPv6

  • Answered by AI

Interview Preparation Tips

Topics to prepare for NTT Data Technical Support Engineer interview:
  • Computer Networking
  • Data Communication
  • Public Speaking
  • spontaneity
Interview preparation tips for other job seekers - in GD just seak-up loud and clear and get spontaneous
for technical round get ready with the computer networks (TCP,IP)
be confident

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response
Round 1 - Technical 

(1 Question)

  • Q1. Linux based and scripting SQL query

Persistent Systems Interview FAQs

How many rounds are there in Persistent Systems Technical Support Lead interview?
Persistent Systems interview process usually has 1 rounds. The most common rounds in the Persistent Systems interview process are One-on-one Round.
How to prepare for Persistent Systems Technical Support Lead interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Persistent Systems. The most common topics and skills that interviewers at Persistent Systems expect are Communication Skills, Hardware Maintenance, Management Skills, Night Shift and Soft Skills.
What are the top questions asked in Persistent Systems Technical Support Lead interview?

Some of the top questions asked at the Persistent Systems Technical Support Lead interview -

  1. Tell us about Quality Assurance process as I was hired for Quality departm...read more
  2. One python coding question in which we have to remove n number of characters f...read more
  3. How to check if a file exist or not in the Linux shell scripting? Ans: using -e...read more

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Persistent Systems Technical Support Lead Interview Process

based on 3 interviews

Interview experience

4.3
  
Good
View more
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Persistent Systems Technical Support Lead Salary
based on 184 salaries
₹6.5 L/yr - ₹21.6 L/yr
12% more than the average Technical Support Lead Salary in India
View more details

Persistent Systems Technical Support Lead Reviews and Ratings

based on 12 reviews

3.9/5

Rating in categories

3.4

Skill development

3.9

Work-life balance

3.6

Salary

3.8

Job security

4.0

Company culture

3.4

Promotions

3.5

Work satisfaction

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