LTIMindtree Cloud Support Engineer Interview Questions, Process, and Tips

Q1. About your Technical Interest and skils
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Q2. Recent Certifications
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Q1. Technical support questions
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Q2. Interest of skills set
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Q1. Location and Working hours
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Q2. Role of the job
Ans. 
The role of a Cloud Support Engineer involves providing technical support to customers using cloud services, troubleshooting issues, and ensuring smooth operation of cloud infrastructure.
• Provide technical support to customers using cloud services

• Troubleshoot issues related to cloud infrastructure

• Ensure smooth operation of cloud services

• Collaborate with cross-functional teams to resolve technical issues

• Document and comm
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There was structured questions and also the questions were quite good

Q1. What is smtp protocol
Ans. 
SMTP (Simple Mail Transfer Protocol) is a communication protocol used for sending email messages over the internet.
• SMTP is used to send emails from a client to a server or between servers.

• It operates on port 25 by default.

• SMTP uses a set of commands to communicate between email servers.

• Examples of SMTP servers include Gmail's SMTP server smtp.gmail.com.
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Q2. What is the difference between http and https
Ans. 
HTTP is unsecured protocol while HTTPS is secured protocol using SSL/TLS encryption.
• HTTP stands for Hypertext Transfer Protocol, while HTTPS stands for Hypertext Transfer Protocol Secure.

• HTTP operates on port 80, while HTTPS operates on port 443.

• HTTPS uses SSL/TLS encryption to secure the communication between the client and server, while HTTP does not.

• HTTPS provides data integrity, authentication, and encryption, maki...read more
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Q1. Where do you see yourself in the next 5 years
Ans. 
In the next 5 years, I see myself growing into a senior Cloud Support Engineer role, leading a team, and expanding my knowledge in cloud technologies.
• Continuing to enhance my technical skills in cloud computing

• Taking on more responsibilities and leadership roles within the team

• Working towards certifications in cloud platforms such as AWS or Azure

• Contributing to the development and implementation of new cloud solutions

• B...read more
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Q2. What is one pros and cons of you
Ans. 
One pro is my strong problem-solving skills, while one con is my tendency to overthink situations.
• Pro: Strong problem-solving skills - able to quickly identify and resolve issues

• Con: Tendency to overthink situations - can lead to indecision or unnecessary stress
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Q1. What is cloud computing
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Cloud computing is the delivery of computing services over the internet, including storage, databases, networking, software, and more.
• Cloud computing allows users to access and use resources on-demand without the need for physical infrastructure.

• Examples of cloud computing services include Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform.

• Cloud computing offers scalability, flexibility, cost-effecti...read more
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Q2. Explain cloud service
Ans. 
Cloud service refers to the delivery of computing services, including servers, storage, databases, networking, software, analytics, and intelligence, over the internet.
• Cloud services are typically provided by third-party providers who own and operate the infrastructure.

• Users can access these services on-demand and pay for only what they use, making it a cost-effective solution.

• Examples of cloud services include Amazon ...read more
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Q1. What is Networking and TCP
Ans. 
Networking is the practice of connecting computers and devices to share resources and information. TCP (Transmission Control Protocol) is a communication protocol that ensures reliable data delivery over a network.
• Networking involves connecting devices to share resources and information

• TCP is a communication protocol that ensures reliable data delivery

• TCP breaks data into packets, sends them, and ensures they are recei...read more
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Q2. UDP and protocol question
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