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Pemlix Technology Solutions

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3.4

based on 16 Reviews

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Pemlix Technology Solutions Customer Service Representative Interview Questions and Answers

Updated 22 Mar 2023

Pemlix Technology Solutions Customer Service Representative Interview Experiences

1 interview found

Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 22 Mar 2023

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Have you worked in BPO sector before and how do you manage the ttiming?
    • Add your answer
  • Q2. What is your salary expectation?
    • Add your answer
Round 3 - Client Interview 

(1 Question)

  • Q1. Do you have knowledge aboutt sales?
  • Ans. 

    Yes, I have knowledge about sales.

    • I have experience in upselling and cross-selling products to customers.

    • I have been trained in effective sales techniques such as building rapport, identifying customer needs, and closing the sale.

    • I understand the importance of meeting sales targets and have consistently exceeded them in my previous roles.

    • I am familiar with using CRM software to track sales and customer interactions.

    • For...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The work life from this company is not for permanent. For part time it is good.

Top trending discussions

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Interview Tips & Stories
2w
heartwarmingracoon
Verified Icon
·
works at
Esways Conglomerate
Post interview process
I am working as a front-end developer for 4.5years in a same company. So I think this is the right time to switch my job. I attended F2F interview yesterday(21-01-25) at TCD, I completed two rounds of interview and wait for a while, they say you may leave now you got a call from us soon. Is they call me either I cleared the interview or not cleared it, or they call only I cleared the interview? Can I wait for the call or focus on other interview?
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Interview questions from similar companies

Customer Service Representative Interview Questions & Answers

Amazon user image Anonymous

posted on 19 Jun 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What do you want to work for our company?
  • Ans. I'm excited about working for this company because of its excellent reputation in the industry. I believe that working for well respect and established organisation will give me access to opportunities and experience that will help me grow my career.
    • Answered Anonymously
    Add your answer
  • Q2. Why do you want this job?
  • Ans. I am applying for this job because I believe it offers the perfect opportunity for me to utilizes my skills and experience to contribute effectively.
    • Answered Anonymously
    Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do you want this?
  • Ans. I am genuinely excited about this job because it aligns perfectly with my career aspirations and personal interest.
    • Answered Anonymously
    Add your answer
  • Q2. What are your greatest strengths?
  • Ans. My greatest strengths is my ability to exel in highly pressurized situation.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always help our coustomer and always keep your customers happy

Customer Service Representative Interview Questions & Answers

Teleperformance user image Anonymous

posted on 2 Sep 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Basic introduction about yourself
    • Add your answer
  • Q2. Like how did you heard about to etc
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Operation round
    • Add your answer
  • Q2. Mock call test etc
    • Add your answer
Round 3 - Aptitude Test 

Amcat and versent test which is very basic

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your self insha allah you will be selected just be confident and try to improve communication skills

Customer Service Representative Interview Questions & Answers

HCLTech user image Ritik

posted on 20 Dec 2024

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Nov 2024. There were 4 interview rounds.

Round 1 - Assignment 

Essay on any topic like technology etc

Round 2 - Assignment 

Essay on any topic with atleast 250 words

Round 3 - HR 

(1 Question)

  • Q1. Know about organisation
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Some basic questions
    • Add your answer

Customer Service Representative Interview Questions & Answers

TCS user image Anonymous

posted on 28 Feb 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Useless, senseless & waste of time
    • Add your answer
  • Q2. Big waste of time even after a great interview
    • Add your answer
Round 2 - Assignment 

Cleared with ace, got great feedback from everyone

Interview Preparation Tips

Interview preparation tips for other job seekers - Never be dependent on shit firm like TCS, really had a great respect from them but after going through the interview process and listening to feedbacks from people within the organisation. Its nothing but a shit firm consuming people's blood at cheap salary. Nothing but bringing more insult to TATA.

Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.

Really wish I would've recorded the conversation.

Customer Service Representative Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 13 May 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why do you want to be a call center agent
    • View 3 more answers

Customer Service Representative Interview Questions & Answers

Accenture user image Anonymous

posted on 11 Sep 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Personal details
    • Add your answer
  • Q2. Professional experience
    • Add your answer

Customer Service Representative Interview Questions & Answers

Wipro user image Anonymous

posted on 5 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. Why do you want to join wipro?
    • Add your answer
  • Q3. What do you know about customer service representatives?
  • Ans. 

    Customer service representatives are professionals who interact with customers to provide information, handle complaints, and process orders.

    • Customer service representatives are responsible for addressing customer inquiries and resolving issues.

    • They often work in call centers, retail stores, or online platforms.

    • Good communication skills, patience, and problem-solving abilities are essential for this role.

    • Examples of ta...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fluent and clearly Pronounciate your words.

Customer Service Representative Interview Questions & Answers

ICICI Bank user image Anonymous

posted on 7 Oct 2021

I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Icici is best in everything

Customer Service Representative Interview Questions & Answers

Amazon user image Saad khan

posted on 18 Sep 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Interview begins with Assessment test. They check your grammar and ability to think.

Round 3 - HR 

(1 Question)

  • Q1. Ask basic questions. Like tell me something about yourself. Your experience and all
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Applied for Amazon domestic process and got hired.
Interview process was not very difficult i would say. Hiring process begins with the assessment test. First you need to pass the test, they ask some fill in the blanks and then there was a secttion to rewrite the sentence in your own words and all that grammar stuff. Once you are done with the test you will get the of HR after few days.

Pemlix Technology Solutions Interview FAQs

How many rounds are there in Pemlix Technology Solutions Customer Service Representative interview?
Pemlix Technology Solutions interview process usually has 3 rounds. The most common rounds in the Pemlix Technology Solutions interview process are Resume Shortlist, HR and Client Interview.

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Pemlix Technology Solutions Customer Service Representative Interview Process

based on 1 interview

Interview experience

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Pemlix Technology Solutions Customer Service Representative Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

2.0

Skill development

2.0

Work-life balance

2.0

Salary

1.0

Job security

2.0

Company culture

2.0

Promotions

2.0

Work satisfaction

Explore 1 Review and Rating
Pemlix Technology Solutions Salaries in India
Customer Service Associate
4 salaries
unlock blur

₹1.2 L/yr - ₹1.3 L/yr

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