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Pace Setters Business Solutions

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3.3

based on 416 Reviews

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Pace Setters Business Solutions Customer Executive Interview Questions and Answers

Updated 11 Sep 2023

Pace Setters Business Solutions Customer Executive Interview Experiences

1 interview found

Customer Executive Interview Questions & Answers

user image Anonymous

posted on 11 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Qualification Experience Skills
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Discussed about work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while speaking
Try not to carry casual clothes
Work on body gestures and voice tone
Try not to interrupt in between conversation.

Top trending discussions

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Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
Got a question about Pace Setters Business Solutions?
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Ocube Services user image pankaj kumar

posted on 15 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Give me a brief introduction?
  • Ans. 

    Experienced customer service associate with strong communication skills and a passion for helping customers.

    • Over 5 years of experience in customer service roles

    • Excellent communication skills, both written and verbal

    • Proven track record of resolving customer issues efficiently

    • Passionate about providing exceptional customer service

    • Familiar with CRM systems and ticketing platforms

    • Answered by AI
    Add your answer
  • Q2. How much experience do you have?
  • Ans. 

    I have 3 years of experience in customer service roles.

    • 3 years of experience in customer service roles

    • Handled customer inquiries, resolved issues, and provided product information

    • Trained new employees on customer service procedures

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Do you have any sales experience?
  • Ans. 

    Yes, I have sales experience in retail and customer service roles.

    • Worked as a sales associate in a retail store, where I was responsible for assisting customers and driving sales

    • Utilized upselling and cross-selling techniques to increase revenue

    • Handled customer inquiries and resolved any issues to ensure customer satisfaction

    • Answered by AI
    Add your answer
  • Q2. What were your job roles in previous organisations?
  • Ans. 

    I have previously worked as a Customer Service Representative and handled customer inquiries, resolved complaints, and provided product information.

    • Handled customer inquiries and provided assistance

    • Resolved customer complaints and issues

    • Provided product information and recommendations

    • Answered by AI
    Add your answer
Round 3 - Versant 

(2 Questions)

  • Q1. Have you gone through versant earlier?
  • Ans. 

    Yes, I have gone through the Versant assessment earlier.

    • Yes, I have completed the Versant assessment as part of my previous job application process.

    • I scored well on the Versant assessment, showcasing my strong communication skills.

    • The Versant assessment helped me demonstrate my ability to effectively communicate in English.

    • Answered by AI
    Add your answer
  • Q2. Are you comfortable giving the test?
  • Ans. 

    Yes, I am comfortable giving the test.

    • I have experience administering tests in previous roles.

    • I am confident in my ability to explain instructions clearly to test takers.

    • I am comfortable handling any technical issues that may arise during the test.

    • I am patient and understanding with test takers who may be nervous or confused.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything thing was professionally organised no further tips.

Customer Support Executive Interview Questions & Answers

Elcamino Software user image Anonymous

posted on 20 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via WorkIndia and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. In first round of interview asked about self introduction Then asked about social media and about email
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. In 2nd round HR round Asked about same what are Email process
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place start the carrer for fresher candidates who are willing work in BPO sector.
Good company.

Customer Service Executive Interview Questions & Answers

Imarque Solutions user image Anonymous

posted on 26 Aug 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell about your self
  • Ans. 

    I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and complaints

    • I have a proven track record of meeting and exceeding customer satisfaction goals

    • Answered by AI
    Add your answer
  • Q2. Why u choose this line
  • Ans. 

    I chose this line because I enjoy helping others and have a passion for providing excellent customer service.

    • Passion for helping others

    • Enjoy providing excellent customer service

    • Opportunity to interact with diverse range of people

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Imarque Solutions Customer Service Executive interview:
  • Communication Skills
  • Negotiation Skills
  • MS Office
  • Computer Skills
Interview preparation tips for other job seekers - I have not worked in many companies bu i think If you are fresher I am telling in bpo or customer service for domestic voice process u will get maximum 14 to 18 thausand in hand salary as I experienced till now. When selecting any company u should be very confident in negotiations of salary and probation period other they put u in 6 or 8 months probation period and your job is not permanent until ur probation period running and ur pf will not start to deduct.

Customer Care Executive Interview Questions & Answers

BPO+ user image Anonymous

posted on 14 May 2024

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How to handle the customer anger
  • Ans. 

    Handle customer anger by staying calm, listening actively, empathizing, apologizing, offering solutions, and following up.

    • Stay calm and composed to de-escalate the situation

    • Listen actively to understand the customer's concerns

    • Empathize with the customer's emotions and show understanding

    • Apologize sincerely for any inconvenience caused

    • Offer solutions or alternatives to address the customer's issue

    • Follow up with the custo

    • Answered by AI
    View 1 more answer

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 14 May 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Tell me about your self?
    • Add your answer
  • Q2. Why we should hire your?
    • Add your answer
  • Q3. Why you want to work in our company?
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. How long you work in our company?
    • Add your answer
  • Q2. Tell me about your self?
    • Add your answer

Customer Care Executive Interview Questions & Answers

Vishnu Solutions user image Anonymous

posted on 6 Jun 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Introduce yourself
    • Add your answer

Customer Support Executive Interview Questions & Answers

Sequential Technology International user image Anonymous

posted on 29 Oct 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

Paragraph writing on any topic.

Round 3 - Technical 

(1 Question)

  • Q1. Typing test and check basis knowledge.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Born for reality. Give best in doing everything. God bless 🙏

Customer Service Associate Interview Questions & Answers

Altius Customer Services user image Anonymous

posted on 8 Nov 2022

I applied via Referral and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

General aptitude questions on GK and maths

Round 3 - HR 

(2 Questions)

  • Q1. Description of previous experience
    • Add your answer
  • Q2. Current package and Salary expectation
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Operations interview round about experience and skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills is a must. Experience in Sales and customer service is advantageous.

Senior Customer Service Executive Interview Questions & Answers

Vcare Call Center user image Anonymous

posted on 24 Sep 2022

I applied via Naukri.com and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me something about yourself.
    • Add your answer
  • Q2. Why did you leave your last company?
    • Add your answer
  • Q3. What is your salary expectation?
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Tell me about your work profile in your last company.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be very confident and answer every question they ask from you in the decent manner.
These people not very professional so anyone can pass the interview.
More about working at Pace Setters Business Solutions

Pace Setters Business Solutions Interview FAQs

How many rounds are there in Pace Setters Business Solutions Customer Executive interview?
Pace Setters Business Solutions interview process usually has 3 rounds. The most common rounds in the Pace Setters Business Solutions interview process are Resume Shortlist, HR and One-on-one Round.

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