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Ocube Services Customer Service Associate Interview Questions and Answers

Updated 15 Oct 2024

2 interviews found

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Customer Service Associate Interview Questions

user image pankaj kumar

posted on 15 Oct 2024

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Sep 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Give me a brief introduction?
  • Q2. How much experience do you have?
2

One-on-one Round (2 Questions)

  • Q1. Do you have any sales experience?
  • Q2. What were your job roles in previous organisations?
3

Versant Round (2 Questions)

  • Q1. Have you gone through versant earlier?
  • Q2. Are you comfortable giving the test?

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything thing was professionally organised no further tips.

Customer Service Associate Interview Questions

user image Vaibhav Prabhakar

posted on 10 Oct 2024

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Sep 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Why you want to join Ocube services
2

Aptitude Test Round

Basic Assessment test where we need to clear all the questions related to english grammer

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Jan 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me about Yourself

I applied via Recruitment Consulltant and was interviewed before May 2021.

4 Interview Rounds

1

HR Round (1 Question)

  • Q1. Self introduction and salary expectations
2

Aptitude Test Round

There will be an aptitude test which is very important to clear or the interview is over then and there so take your time and answer the question.

3

Typing Test Round (1 Question)

  • Q1. Minimum typing speed required is 28wpm
4

One-on-one Round (1 Question)

  • Q1. Interview with one of the managers where they would ask questions related to the company, stability etc

Interview Preparation Tips

Topics to prepare for Powerweave Customer Service Associate interview:
  • Typing test
  • Aptitude test
Interview preparation tips for other job seekers - Be relaxed and keep it simple do not give false statement.
Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. What is sales and marketing
2

Technical Round (1 Question)

  • Q1. Sale any product if customer is not interested how to convince him .

Interview Preparation Tips

Interview preparation tips for other job seekers - Salary date is very late you can work 30 days and got salary next month on 15 it is very bad .
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. About u r self
  • Q2. Why iam hire u
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I was interviewed in Sep 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Group Discussion Round

Group discussion is a many people talk to work growp think

3

One-on-one Round (4 Questions)

  • Q1. Name place and study qualification
  • Q2. What is customer service executive
  • Q3. Why should hire you
  • Q4. Communication skills best
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (4 Questions)

  • Q1. Talk about experience
  • Q2. What are your hobbies
  • Q3. Education background
  • Q4. Language skills

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed in Jun 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Introduction tell about ur self
  • Q2. What u do yesterday??
  • Q3. Tell me ur hobbies
3

HR Round (1 Question)

  • Q1. Are you comfortable day and night shift
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Asking tell me about your self
3

HR Round (1 Question)

  • Q1. Asking any experience details
4

Client Interview Round (1 Question)

  • Q1. Client interview is the last phase of interview

Interview Preparation Tips

Topics to prepare for Corpone Staffing Solutions Customer Care Executive interview:
  • Basics of call centre
  • Learn some basic communication s
Interview preparation tips for other job seekers - Prepare well and take the interview be prepare good

Ocube Services Interview FAQs

How many rounds are there in Ocube Services Customer Service Associate interview?
Ocube Services interview process usually has 2-3 rounds. The most common rounds in the Ocube Services interview process are One-on-one Round, Aptitude Test and HR.
How to prepare for Ocube Services Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Ocube Services. The most common topics and skills that interviewers at Ocube Services expect are Bss Testing, Customer Handling, Customer Service, Aramco and Clustering.

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People are getting interviews through

based on 2 Ocube Services interviews
Referral
100%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Ocube Services Customer Service Associate Salary
based on 7 salaries
₹2.5 L/yr - ₹3.2 L/yr
At par with the average Customer Service Associate Salary in India
View more details

Ocube Services Customer Service Associate Reviews and Ratings

based on 27 reviews

4.7/5

Rating in categories

4.7

Skill development

4.6

Work-Life balance

4.5

Salary & Benefits

4.5

Job Security

4.6

Company culture

4.5

Promotions/Appraisal

4.6

Work Satisfaction

Explore 27 Reviews and Ratings
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