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Ocube Services
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I am a dedicated and experienced customer service professional with a proven track record of leading and motivating teams to deliver exceptional service.
Led a team of customer service agents to consistently meet and exceed performance targets
Implemented new training programs to improve customer satisfaction scores
Developed and implemented strategies to streamline processes and improve efficiency
Strong communication and...
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I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.
I applied via Walk-in and was interviewed in Mar 2021. There were 3 interview rounds.
posted on 30 Apr 2021
I applied via Referral and was interviewed in Oct 2020. There was 1 interview round.
To drive performance, manage attendance and attrition through effective communication, recognition, and development opportunities.
Regularly communicate performance expectations and provide feedback
Recognize and reward high performers
Provide development opportunities for employees to improve skills and knowledge
Implement strategies to reduce absenteeism and attrition, such as flexible work arrangements or employee engag...
I appeared for an interview in Jan 2025.
I have extensive experience discussing KPIs with team members to track performance and drive improvement.
Regularly review KPIs with team members to ensure alignment with goals
Provide feedback and coaching based on KPI performance
Use KPI data to identify trends and areas for improvement
Set clear targets and milestones for team members to achieve KPIs
I applied via Walk-in and was interviewed in Sep 2023. There was 1 interview round.
Logical Reasoning, Personality Test
I applied via LinkedIn and was interviewed in Sep 2023. There were 3 interview rounds.
Will test your skills the operations managers
I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.
based on 1 interview
Interview experience
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