Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Ocube Services Team. If you also belong to the team, you can get access from here

Ocube Services Verified Tick

Compare button icon Compare button icon Compare
3.1

based on 47 Reviews

Filter interviews by

Ocube Services Customer Service Representative Interview Questions and Answers

Updated 19 Sep 2024

Ocube Services Customer Service Representative Interview Experiences

1 interview found

Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 19 Sep 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Why you are interested in the Corporate Sector?
  • Ans. 

    I am interested in the Corporate Sector because of the opportunities for growth, professional development, and the chance to work with diverse teams.

    • Opportunities for growth and advancement

    • Professional development and training programs

    • Working with diverse teams and gaining valuable experience

    • Excitement of being part of a dynamic and fast-paced environment

    • Answered by AI
    Add your answer
  • Q2. Everything is perfect and smooth
    • Add your answer
Round 2 - One-on-one 

(3 Questions)

  • Q1. Why do you want to join this company?
  • Ans. 

    I am impressed by the company's commitment to customer satisfaction and innovation.

    • I admire the company's reputation for excellent customer service.

    • I am excited about the opportunity to contribute to a team that values innovation and growth.

    • I believe in the company's mission and values, and I am eager to be a part of their success.

    • Answered by AI
    Add your answer
  • Q2. How much experience do you have?
  • Ans. 

    I have 3 years of experience in customer service roles.

    • I have worked as a customer service representative for 2 years at Company X.

    • Prior to that, I had 1 year of experience in a similar role at Company Y.

    • During my time at Company X, I successfully resolved customer complaints and inquiries on a daily basis.

    • Answered by AI
    Add your answer
  • Q3. No question its final round
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be motivated and be confident

Top trending discussions

View All
Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
Got a question about Ocube Services?
Ask anonymously on communities.

Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 12 May 2021

I applied via Walk-in and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Will ask to talk on any topic in Hindi & English languages
    • Add your answer
  • Q2. If u are experienced u need to share the work experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident , Talk what ever u know ,

Customer Service Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 9 Oct 2020

I applied via Referral and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. What is u r name?
    • View 2 more answers
  • Q2. Where r u from?
    • Add your answer
  • Q3. About ur studies?
    • Add your answer
  • Q4. About your past experience?
    • Add your answer
  • Q5. And speacial one which is naot common to all random question? I have been asked about my college days
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First we have to be neat and clean . We have to wish the interviewers . Every answer should be in polit and end with a smile? We you don't know the answer say sorry . Last but not least always be peace ✌️

Customer Service Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 6 May 2021

Interview Questionnaire 

2 Questions

  • Q1. Any questions to check your communication will be thrown at you
    • Add your answer
  • Q2. Be confident while answering
    • Add your answer

Customer Service Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 19 May 2021

Interview Questionnaire 

1 Question

  • Q1. Assessments will be based on communication testing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clear and calm.

Customer Service Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 31 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

They will give a paragraph we need to type within 120sec of time and we need understand the para and we should describe in our own words and finally there are some 10-15 fill the blanks which are difficult to answer them

Round 3 - HR 

(4 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and customer-focused individual with strong communication skills and a passion for providing excellent service.

    • I have experience working in customer service roles, where I have honed my problem-solving and conflict resolution skills.

    • I am adept at handling difficult customers and ensuring their needs are met.

    • I am a good listener and can effectively communicate with customers to understand their concerns...

    • Answered by AI
    View 1 more answer
  • Q2. Why should we hire you
  • Ans. 

    I have excellent communication skills, a strong customer service background, and a passion for helping others.

    • I have a proven track record of providing exceptional customer service in my previous roles.

    • I am a good listener and can effectively understand and address customer needs.

    • I am highly empathetic and can handle difficult situations with patience and professionalism.

    • I am a quick learner and can adapt to new system...

    • Answered by AI
    View 1 more answer
  • Q3. If we hire your friend instead of you then how do you feel?
  • Ans. 

    I would feel disappointed but I would understand that the decision was based on the qualifications and fit for the role.

    • I would feel disappointed but I would not let it affect my professionalism or commitment to the job.

    • I would focus on my own skills and strengths and continue to strive for excellence in my work.

    • I would be supportive of my friend and congratulate them on their success.

    • I would use the opportunity to lea...

    • Answered by AI
    View 1 more answer
  • Q4. Any questions from your end.
  • Ans. Sir/ mam what qualities you prefer most while hiring??
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - *Maintain discipline
*Behaviour
*Language you spoke
*Be strong and loyal to the work
*Confidence should look in your face before the answering the panel questions
*Maintain Body posture
*Keep Smiling where it needs.

Customer Service Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 11 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice

Customer Service Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 4 Sep 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I appeared for an interview before Sep 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Slef introduction why you are interested in this job
    • Add your answer
  • Q2. Are you flexible for rotational shifts
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident don't fear be humble honest and crack your interview with your communication skills

Customer Support Executive Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 19 Sep 2021

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self interduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Worst company lot of work pressure from superiors and not paying salary as commited during selection process

Customer Service Executive Interview Questions & Answers

BPO+ user image Anonymous

posted on 5 May 2021

Interview Questionnaire 

1 Question

  • Q1. Why should i choose you
    • View 1 more answer
More about working at Ocube Services

Ocube Services Interview FAQs

How many rounds are there in Ocube Services Customer Service Representative interview?
Ocube Services interview process usually has 2 rounds. The most common rounds in the Ocube Services interview process are HR and One-on-one Round.
What are the top questions asked in Ocube Services Customer Service Representative interview?

Some of the top questions asked at the Ocube Services Customer Service Representative interview -

  1. Everything is perfect and smo...read more
  2. no question its final ro...read more

Tell us how to improve this page.

Ocube Services Interviews By Designations

Interview Questions for Popular Designations

Ocube Services Customer Service Representative Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

Interview Questions from Similar Companies

ICCS Interview Questions
3.0
 • 56 Interviews
Athena BPO Interview Questions
3.2
 • 51 Interviews
HRH Next Services Interview Questions
3.1
 • 43 Interviews
BPO+ Interview Questions
4.1
 • 42 Interviews
FiveS Digital Interview Questions
3.4
 • 34 Interviews
Greet Technologies Interview Questions
2.9
 • 30 Interviews
Credence Resource Management Interview Questions
3.5
 • 30 Interviews
Invensis Technologies Interview Questions
3.8
 • 29 Interviews
Adroit Synergies Interview Questions
2.9
 • 28 Interviews
Marble Box Interview Questions
4.0
 • 27 Interviews
View all

Ocube Services Customer Service Representative Reviews and Ratings

based on 1 review

1.0/5

Rating in categories

1.0

Skill development

1.0

Work-life balance

2.0

Salary

1.0

Job security

2.0

Company culture

1.0

Promotions

1.0

Work satisfaction

Explore 1 Review and Rating
Ocube Services Salaries in India
Customer Service Associate
11 salaries
unlock blur

₹2.5 L/yr - ₹4.4 L/yr

Operations Executive
7 salaries
unlock blur

₹2.3 L/yr - ₹3.2 L/yr

Team Lead
7 salaries
unlock blur

₹3.6 L/yr - ₹5 L/yr

Financial Administrator
6 salaries
unlock blur

₹4.2 L/yr - ₹5.2 L/yr

Business Development Executive
5 salaries
unlock blur

₹3.6 L/yr - ₹5.4 L/yr

Explore more salaries
Compare Ocube Services with

ICCS

3.1
Compare

Athena BPO

3.2
Compare

Credence Resource Management

3.4
Compare

HRH Next Services

3.1
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview