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Pace Setters Business Solutions BPO Associate Interview Questions and Answers

Updated 10 Nov 2023

Pace Setters Business Solutions BPO Associate Interview Experiences

1 interview found

BPO Associate Interview Questions & Answers

user image Anonymous

posted on 10 Nov 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Direct interview call🤙
Round 3 - HR 

(1 Question)

  • Q1. Salary package 📦

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Give me a brief introduction?
  • Ans. 

    Experienced customer service associate with strong communication skills and a passion for helping customers.

    • Over 5 years of experience in customer service roles

    • Excellent communication skills, both written and verbal

    • Proven track record of resolving customer issues efficiently

    • Passionate about providing exceptional customer service

    • Familiar with CRM systems and ticketing platforms

  • Answered by AI
  • Q2. How much experience do you have?
  • Ans. 

    I have 3 years of experience in customer service roles.

    • 3 years of experience in customer service roles

    • Handled customer inquiries, resolved issues, and provided product information

    • Trained new employees on customer service procedures

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Do you have any sales experience?
  • Ans. 

    Yes, I have sales experience in retail and customer service roles.

    • Worked as a sales associate in a retail store, where I was responsible for assisting customers and driving sales

    • Utilized upselling and cross-selling techniques to increase revenue

    • Handled customer inquiries and resolved any issues to ensure customer satisfaction

  • Answered by AI
  • Q2. What were your job roles in previous organisations?
  • Ans. 

    I have previously worked as a Customer Service Representative and handled customer inquiries, resolved complaints, and provided product information.

    • Handled customer inquiries and provided assistance

    • Resolved customer complaints and issues

    • Provided product information and recommendations

  • Answered by AI
Round 3 - Versant 

(2 Questions)

  • Q1. Have you gone through versant earlier?
  • Ans. 

    Yes, I have gone through the Versant assessment earlier.

    • Yes, I have completed the Versant assessment as part of my previous job application process.

    • I scored well on the Versant assessment, showcasing my strong communication skills.

    • The Versant assessment helped me demonstrate my ability to effectively communicate in English.

  • Answered by AI
  • Q2. Are you comfortable giving the test?
  • Ans. 

    Yes, I am comfortable giving the test.

    • I have experience administering tests in previous roles.

    • I am confident in my ability to explain instructions clearly to test takers.

    • I am comfortable handling any technical issues that may arise during the test.

    • I am patient and understanding with test takers who may be nervous or confused.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything thing was professionally organised no further tips.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(4 Questions)

  • Q1. Last company name ?
  • Ans. 

    ABC Corporation

    • ABC Corporation was my last employer

    • Worked at ABC Corporation for 5 years

    • ABC Corporation is a multinational company

  • Answered by AI
  • Q2. Are you ok with night shift.
  • Ans. 

    Yes, I am comfortable with night shifts as I have previous experience working during those hours.

    • I have previous experience working night shifts in my current role.

    • I am able to adjust my schedule to accommodate night shifts.

    • I understand the importance of being alert and focused during night shifts.

    • I am willing to work night shifts if required for the position.

  • Answered by AI
  • Q3. Nothing manager is duffer
  • Q4. Zero knowledge indo not the worst interview
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Aptitude roud was medium

Round 3 - HR 

(1 Question)

  • Q1. Basic questions about yourself and knowledge about bpo
Round 4 - Behavioral 

(1 Question)

  • Q1. Basic questions about bpo, typing speed etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place for fresher to enter bpo sector and get experience working in elcamino atleast one year and jump to best opportunity
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Say about your self.
  • Q2. Why you chose Sequential Technology International Pvt Ltd
  • Q3. International BPO, good environment

Interview Preparation Tips

Topics to prepare for Sequential Technology International Process Associate interview:
  • Legal Research
  • Legal Documentation
  • Legal knowledge
Interview preparation tips for other job seekers - It is very good international BPO.

I applied via Walk-in

Round 1 - One-on-one 

(1 Question)

  • Q1. Just basic questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It's an okay company that's it and also in this company staffs will definitely face lot of politics problems especially I am worked in ancillary team in that team you"ll face lot of politics problem and also if any of the team leads doing an mistake means no one will question them for example in ancillary team sathish Kumar rangasamy is the team lead he has theft lot of staffs counts but none of the managers questioned him who are working along with him. So all of the staffs work is wasted and also they will go under some pressurized situation so if you are planning to go this company you will not get any extra pay or recognition for your extra work if you have guts to survive in the political toxic atmosphere you will survive here that's the opinion for me about this MNC company.

I applied via Referral and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

General aptitude questions on GK and maths

Round 3 - HR 

(2 Questions)

  • Q1. Description of previous experience
  • Q2. Current package and Salary expectation
Round 4 - One-on-one 

(1 Question)

  • Q1. Operations interview round about experience and skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills is a must. Experience in Sales and customer service is advantageous.

I was interviewed in Sep 2021.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is the work experience u had on your previous company
  • Q2. Think and give some answers based on your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep think what is the job you want . Just go join any work . Before joining know all the pros and cons

I applied via Campus Placement and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Coding Test 
Round 2 - Aptitude Test 
Round 3 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes I am ok
To interview questions
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and customer-focused individual with strong communication skills and a passion for helping others.

    • I have experience in customer service roles, where I have honed my problem-solving skills and ability to remain calm under pressure.

    • I am a quick learner and adapt well to new situations, allowing me to effectively handle a variety of customer inquiries.

    • I am detail-oriented and strive to provide excellent s

  • Answered by AI
  • Q2. Why you want to join Ocube services
  • Ans. 

    I want to join Ocube services because of their reputation for excellent customer service and opportunities for growth.

    • I am impressed by Ocube's commitment to providing top-notch customer service.

    • I am excited about the potential for career advancement and professional development at Ocube.

    • I believe that my skills and experience align well with the values and goals of Ocube services.

  • Answered by AI
Round 2 - Aptitude Test 

Basic Assessment test where we need to clear all the questions related to english grammer

Pace Setters Business Solutions Interview FAQs

How many rounds are there in Pace Setters Business Solutions BPO Associate interview?
Pace Setters Business Solutions interview process usually has 3 rounds. The most common rounds in the Pace Setters Business Solutions interview process are HR and Resume Shortlist.

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Pace Setters Business Solutions BPO Associate Reviews and Ratings

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4.0

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