Ola Cabs Customer Support Manager Interview Questions and Answers

Q1. Tell me about your self
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Q2. Why you are split the job
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Q3. Are you comfortable to doing this job
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Q1. What is your hobby’s
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Q2. Who is your anthem
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Q1. Brief introducation
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Q2. Past experiences
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Q1. Tell me about your self
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Q1. Tell me something about yourself.
Ans. 
I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.
• I have X years of experience in customer service roles.

• I am skilled in active listening and problem-solving.

• I strive to provide excellent customer service and ensure customer satisfaction.

• I am proficient in using CRM systems and handling customer inquiries via phone, email, and chat.

• I have received positive...read more
Answered by AI
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An aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given activity. Aptitude tests assume that individuals have inherent strengths and weaknesses and have a natural inclination toward success or failure in specific areas based on their innate characteristics.

Hard work is the key to success or is it?
Hard work vs smart work.
Fact vs Opinion: There are no facts only opinion.
Leader or Follower.
Innovation vs Invention: What's Important?
Is work-life balance just a myth?
Haste makes waste.

Verbal communication skills include choosing your words carefully and describing your qualifications clearly. Nonverbal communication skills include smiling, nodding, and making eye contact. Practice good communication in advance by observing your body language in front of a mirror.

Business related questions

Q1. Parsal inquiry and last company activity
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Mathematics, Reasoning English

Q1. Described your achievements in communication skills
Ans. I work in IndiaMart as a part time Freelancer and this job really improved my skill to communicate with customer clearly and confidently.
Answered by Sagar Chaudhari
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Q2. Why should we hire You
Ans. I have skill that u are looking for I have good listening skills and problem solving skill. I am quick learner and Hard working
Answered by Sagar Chaudhari
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Q3. What's is your Qualifications and background
Ans. I have completed my graduation in Bsc from Amravati University. I belong to nuclear family,in my family apart from me my mother father and younger sister
Answered by Sagar Chaudhari
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An English and Grammer test link is provided, and if you clear it, you are passed on to the next level

In this round of interviews, a tenured person shall be talking to you, be it a mix of formal and informal, they shall ask you about your family, your career until now, your educational qualifications, and all in all - getting to know your English proficiency.