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NTT Data Senior Help Desk Associate Interview Questions and Answers
NTT Data Senior Help Desk Associate Interview Experiences
2 interviews found
Selected
I applied via Referral and was interviewed in Dec 2023. There was 1 interview round.
(1 Question)
- Q1. Salary negotiations
Interview Preparation Tips
0 work life balance. Favouritism at peak.
Private organisations exploit too much
I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.
(1 Question)
- Q1. Are you comfortable in Moving to Bangalore? Salary expectation? Are you comfortable with night shift?
(4 Questions)
- Q1. What is AD? What is Bitlocker? What is SCCM?
- Ans.
AD stands for Active Directory, a directory service developed by Microsoft for managing network resources.
AD is used to store information about network objects such as users, computers, and groups.
It provides centralized authentication and authorization services for network resources.
AD uses a hierarchical structure with domains, trees, and forests.
It allows administrators to manage and control access to resources in a...
- Q2. You can find on google.
- Q3. What is Multi Factor Authentication?
- Ans.
Multi Factor Authentication is a security process that requires users to provide two or more forms of identification to access a system.
It adds an extra layer of security to prevent unauthorized access
Examples include using a password and a fingerprint scan or a security token and a PIN
It can be used for online banking, email, and other sensitive accounts
- Q4. What is outlook? Explain some basic feature and how to open this in safe mode?
- Ans.
Outlook is a personal information manager from Microsoft. It is used for email, calendar, task management, and contacts.
Outlook is used for email communication, scheduling appointments, managing tasks, and storing contacts.
It has a user-friendly interface with customizable features.
Outlook can be opened in safe mode by holding down the CTRL key while clicking on the Outlook icon.
Safe mode is useful for troubleshooting ...
Interview Preparation Tips
- Networking
- Active Directory
- SCCM
- mfa
- Outlook
- Computer Proficiency
And prepare for interview these are the major questions which they may ask few things from basic networking.
Skills evaluated in this interview
Senior Help Desk Associate Jobs at NTT Data
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.
Medium level questions
To improve communication skills
Interview Preparation Tips
- To introduce myself
Senior Assistant Help Desk Technician Interview Questions & Answers
DXC Technology
Anonymous
posted on 21 Mar 2023
Selected
I applied via Simply hired and was interviewed in Feb 2023. There were 2 interview rounds.
Topics : About your hobbies, COVID 19, Fast Food culture, Online education Boon or Bane
(2 Questions)
- Q1. Basics about Computers such as ip address, Task manager, Device Manager, Ram & Rom and some scenario based questions related to service desk / tech support
- Q2. 1. What are the different types of ip address 2. What is Static and Dynamic IP address 3. What is incident management
- Ans.
This question covers IP address types, static and dynamic IP addresses, and incident management.
Different types of IP addresses include IPv4 and IPv6
Static IP addresses are manually assigned and do not change, while dynamic IP addresses are assigned by a DHCP server and can change
Incident management is the process of identifying, analyzing, and resolving IT incidents to minimize their impact on business operations
Interview Preparation Tips
Skills evaluated in this interview
sannu kumar
Selected
I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.
(1 Question)
- Q1. As a experience what you have done in your previous company tell me about your roles and responsibilities
Interview Preparation Tips
Tabita Kalaivani
Selected
I applied via LinkedIn and was interviewed before May 2023. There were 2 interview rounds.
Favorite color and the reason
(1 Question)
- Q1. Itil certification will be good
Selected
I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.
(4 Questions)
- Q1. Basic Technical interview question regarding laptop and desktops
- Q2. Why we use Ping command
- Ans.
Ping command is used to test the reachability of a host on an IP network.
Ping command sends ICMP echo request packets to the target host
It waits for ICMP echo reply packets to confirm the host's availability
Ping command helps in troubleshooting network connectivity issues
It can also be used to measure round-trip time between the source and target host
- Q3. Difference between ipv4vand ipv6
- Ans.
IPv4 uses 32-bit addresses while IPv6 uses 128-bit addresses.
IPv4 addresses are written in decimal format (e.g. 192.168.1.1) while IPv6 addresses are written in hexadecimal format (e.g. 2001:0db8:85a3:0000:0000:8a2e:0370:7334).
IPv4 supports around 4.3 billion unique addresses while IPv6 supports an astronomical number of unique addresses.
IPv4 has a header length of 20 bytes while IPv6 has a fixed header length of 40 by...
- Q4. Outlook file corrupted or not opening
(1 Question)
- Q1. Salary and other elated
Skills evaluated in this interview
Tapash Sahani
I was interviewed in Aug 2017.
Interview Preparation Tips
Experience: They told to introduce self and take any topic and talk for 2 minutes
Duration: 5 minutes
Skills: Communication
Senior Assistant Help Desk Technician Interview Questions & Answers
DXC Technology
Anonymous
posted on 25 Oct 2023
I applied via Referral and was interviewed before Oct 2022. There were 4 interview rounds.
(1 Question)
- Q1. Basic of computer
(1 Question)
- Q1. Salary related queries
(1 Question)
- Q1. No question introduction testing communication and behaviour
Interview Preparation Tips
Arnab Chakraborty
Current topic
(1 Question)
- Q1. What is networking? Role of IT helpdesk?
- Ans.
Networking is the process of connecting devices to share resources and information. IT helpdesk plays a crucial role in maintaining network infrastructure.
Networking involves connecting devices to share data and resources
IT helpdesk ensures smooth functioning of network infrastructure
Helpdesk troubleshoots network issues and resolves them
Helpdesk ensures network security and monitors network performance
Helpdesk assists...
(2 Questions)
- Q1. SWOT analysis and management skills
- Q2. Why do you want to join?
(6 Questions)
- Q1. Share details of your previous job.
- Q2. Why should we hire you?
- Q3. Why are you looking for a change?
- Q4. What are your salary expectations?
- Q5. What are your strengths and weaknesses?
- Q6. Tell me about yourself.
Interview Preparation Tips
Skills evaluated in this interview
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NTT Data Senior Help Desk Associate Reviews and Ratings
based on 14 reviews
Rating in categories
|
Software Engineer
935
salaries
|  ₹2.8 L/yr - ₹11 L/yr |
|
Senior Associate
761
salaries
| ₹1.2 L/yr - ₹7.3 L/yr |
|
Network Engineer
654
salaries
| ₹1.8 L/yr - ₹10 L/yr |
|
Software Developer
615
salaries
| ₹2.5 L/yr - ₹13 L/yr |
|
Senior Software Engineer
510
salaries
| ₹6.5 L/yr - ₹25.5 L/yr |
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