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Atos IT Helpdesk Executive Interview Questions and Answers

Updated 29 May 2024

Atos IT Helpdesk Executive Interview Experiences

1 interview found

IT Helpdesk Executive Interview Questions & Answers

user image Tabita Kalaivani

posted on 29 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Favorite color and the reason

Round 2 - One-on-one 

(1 Question)

  • Q1. Itil certification will be good

Top trending discussions

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Interview Tips & Stories
2w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
Got a question about Atos?
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Interview questions from similar companies

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Current topic

Round 3 - Technical 

(1 Question)

  • Q1. What is networking? Role of IT helpdesk?
  • Ans. 

    Networking is the process of connecting devices to share resources and information. IT helpdesk plays a crucial role in maintaining network infrastructure.

    • Networking involves connecting devices to share data and resources

    • IT helpdesk ensures smooth functioning of network infrastructure

    • Helpdesk troubleshoots network issues and resolves them

    • Helpdesk ensures network security and monitors network performance

    • Helpdesk assists...

  • Answered by AI
Round 4 - One-on-one 

(2 Questions)

  • Q1. SWOT analysis and management skills
  • Q2. Why do you want to join?
Round 5 - HR 

(6 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why should we hire you?
  • Q3. Why are you looking for a change?
  • Q4. What are your salary expectations?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive, confident but not try to be over confident.

Skills evaluated in this interview

IT Helpdesk Executive Interview Questions Asked at Other Companies

Q1. What is the port number of DNS, DHCP, active directory
asked in Microsense
Q2. What is IP and how many versions does it have?
Q3. If the internet goes down, what will you check first?
Q4. What would you do if the domain controller goes down?
Q5. How would you perform server housekeeping?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Medium level questions

Round 3 - Group Discussion 

To improve communication skills

Interview Preparation Tips

Topics to prepare for Accenture IT Helpdesk Executive interview:
  • To introduce myself

Interview Questionnaire 

1 Question

  • Q1. Company hostory

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills

I applied via Job Portal and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic Mainframe Questions
Round 3 - HR 

(1 Question)

  • Q1. Salary discussions and location

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing more to say than just go for it and crack it
Round 1 - Coding Test 

Good discussion

Round 2 - Group Discussion 

Good discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - work hard and find another good company

I applied via Company Website and was interviewed before Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Game Based Aptitude Test + Logical Reasoning

Round 3 - Technical 

(1 Question)

  • Q1. Asked about projects
Round 4 - HR 

(2 Questions)

  • Q1. Open to relocate to other locations?
  • Q2. Open to work in any shifts?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic aptitude for freshers and know about your projects
Are these interview questions helpful?

I applied via LinkedIn and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. JS Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn Basics in your skillset

I applied via Referral and was interviewed in Sep 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell us about Reliability?
  • Ans. 

    Reliability refers to the ability of a system or component to perform its required functions under stated conditions for a specified period of time.

    • Reliability is a measure of how often a system or component fails and how quickly it can be restored to normal operation.

    • It is important to design systems with redundancy and failover mechanisms to ensure high reliability.

    • Reliability can be improved through regular maintena...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I have got selected by Interviewer Rajib Das.

I applied via Naukri.com and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Javascript fundamentals
  • Q2. ES6 Functions
  • Q3. React hooks basics
  • Q4. State Management in React- states and props
  • Ans. 

    State management in React involves managing the state and props of components.

    • State is used to manage data that changes within a component

    • Props are used to pass data from a parent component to a child component

    • State can be updated using setState() method

    • Props are read-only and cannot be modified within a component

    • State and props are used together to create dynamic and interactive UIs

  • Answered by AI
  • Q5. Redux Architecture

Interview Preparation Tips

Interview preparation tips for other job seekers - I attended for react developer role. Asusual it started with self introduction and project role description. Then I was tested on the javascript core concepts with ES6 features and react basics. In the middle, we discussed about the best practices we follow in our project for error handling.

Skills evaluated in this interview

Atos Interview FAQs

How many rounds are there in Atos IT Helpdesk Executive interview?
Atos interview process usually has 2 rounds. The most common rounds in the Atos interview process are Aptitude Test and One-on-one Round.

Tell us how to improve this page.

Overall Interview Experience Rating

5/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
View more

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