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Atos IT Helpdesk Executive Interview Questions and Answers

Updated 29 May 2024

Atos IT Helpdesk Executive Interview Experiences

1 interview found

IT Helpdesk Executive Interview Questions & Answers

user image Tabita Kalaivani

posted on 29 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Favorite color and the reason

Round 2 - One-on-one 

(1 Question)

  • Q1. Itil certification will be good

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Interview Tips & Stories
2w
toobluntforu
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works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Interview questions from similar companies

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Current topic

Round 3 - Technical 

(1 Question)

  • Q1. What is networking? Role of IT helpdesk?
  • Ans. 

    Networking is the process of connecting devices to share resources and information. IT helpdesk plays a crucial role in maintaining network infrastructure.

    • Networking involves connecting devices to share data and resources

    • IT helpdesk ensures smooth functioning of network infrastructure

    • Helpdesk troubleshoots network issues and resolves them

    • Helpdesk ensures network security and monitors network performance

    • Helpdesk assists...

  • Answered by AI
Round 4 - One-on-one 

(2 Questions)

  • Q1. SWOT analysis and management skills
  • Q2. Why do you want to join?
Round 5 - HR 

(6 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why should we hire you?
  • Q3. Why are you looking for a change?
  • Q4. What are your salary expectations?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive, confident but not try to be over confident.

Skills evaluated in this interview

IT Helpdesk Executive Interview Questions Asked at Other Companies

Q1. What is the port number of DNS, DHCP, active directory
asked in Microsense
Q2. What is IP and how many versions does it have?
Q3. If the internet goes down, what will you check first?
Q4. What would you do if the domain controller goes down?
Q5. How would you perform server housekeeping?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Medium level questions

Round 3 - Group Discussion 

To improve communication skills

Interview Preparation Tips

Topics to prepare for Accenture IT Helpdesk Executive interview:
  • To introduce myself

I applied via Naukri.com and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What are different types of cloud?
  • Q2. What is workflow,trigger, different types of reports, roles, profiles, permission set, sharing rules etc?
  • Ans. 

    Workflow, trigger, reports, roles, profiles, permission set, and sharing rules are all important features in Salesforce.

    • Workflow is a series of automated steps that can be used to streamline business processes.

    • Triggers are used to execute code before or after a record is inserted, updated, or deleted.

    • Reports are used to display data in a visual format, such as a table or chart.

    • Roles are used to define the hierarchy of ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Google the question related to your topic and also become 100% prepared with your resume.

Skills evaluated in this interview

I applied via Job Fair and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic accounting methods and journals

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident About what you are saying

I applied via Company Website and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident adn clear when you answer

I applied via Company Website and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. GL related questions
  • Q2. Comfortable for night shifts
  • Ans. 

    Yes, I am comfortable with night shifts and have experience working during those hours.

    • I have worked night shifts in my previous job and have adapted to the schedule

    • I am a night owl and prefer working during those hours

    • I understand the importance of being alert and focused during night shifts

    • I am willing to adjust my sleep schedule to accommodate night shifts

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about GL and accounting policies
Are these interview questions helpful?

I applied via LinkedIn and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Easy logical questions
basic quant

Round 2 - Coding Test 

Easy level coding questions
Counting frequency of alphabets

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go through the basics of javascript
Hoisting

I applied via Company Website and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. There were three rounds first is written round where you will get 3 section Aptitude+essay+technical (pseudo code) then second round is technical round where they will ask question related to your final ye...

Interview Preparation Tips

Interview preparation tips for other job seekers - Just focus on your written exam and technical interview for which you should know about your project because project is very important and if u are from cs background then focus on one coding language .
All the very best just be positive .

Interview Questionnaire 

1 Question

  • Q1. How to use multiple dispatch in redux?
  • Ans. 

    Multiple dispatch is not a feature of Redux. It can be achieved using middleware or custom logic.

    • Middleware like redux-thunk or redux-saga can be used to dispatch multiple actions based on a single action.

    • Custom logic can be implemented in the reducer to handle multiple actions based on a single action type.

    • For example, a single 'ADD_ITEM' action can trigger multiple actions like 'UPDATE_TOTAL', 'UPDATE_HISTORY', etc.

    • M...

  • Answered by AI

Skills evaluated in this interview

Atos Interview FAQs

How many rounds are there in Atos IT Helpdesk Executive interview?
Atos interview process usually has 2 rounds. The most common rounds in the Atos interview process are Aptitude Test and One-on-one Round.

Tell us how to improve this page.

Overall Interview Experience Rating

5/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
View more

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