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Atos IT Helpdesk Executive Interview Questions and Answers

Updated 29 May 2024

Atos IT Helpdesk Executive Interview Experiences

1 interview found

IT Helpdesk Executive Interview Questions & Answers

user image Tabita Kalaivani

posted on 29 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Favorite color and the reason

Round 2 - One-on-one 

(1 Question)

  • Q1. Itil certification will be good

Top trending discussions

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Interview Tips & Stories
1w (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
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Interview questions from similar companies

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Current topic

Round 3 - Technical 

(1 Question)

  • Q1. What is networking? Role of IT helpdesk?
  • Ans. 

    Networking is the process of connecting devices to share resources and information. IT helpdesk plays a crucial role in maintaining network infrastructure.

    • Networking involves connecting devices to share data and resources

    • IT helpdesk ensures smooth functioning of network infrastructure

    • Helpdesk troubleshoots network issues and resolves them

    • Helpdesk ensures network security and monitors network performance

    • Helpdesk assists...

  • Answered by AI
Round 4 - One-on-one 

(2 Questions)

  • Q1. SWOT analysis and management skills
  • Q2. Why do you want to join?
Round 5 - HR 

(6 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why should we hire you?
  • Q3. Why are you looking for a change?
  • Q4. What are your salary expectations?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive, confident but not try to be over confident.

Skills evaluated in this interview

IT Helpdesk Executive Interview Questions Asked at Other Companies

Q1. What is the port number of DNS, DHCP, active directory
asked in Microsense
Q2. What is IP and how many versions does it have?
Q3. If the internet goes down, what will you check first?
Q4. What would you do if the domain controller goes down?
Q5. How would you perform server housekeeping?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Medium level questions

Round 3 - Group Discussion 

To improve communication skills

Interview Preparation Tips

Topics to prepare for Accenture IT Helpdesk Executive interview:
  • To introduce myself

I applied via Campus Placement and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Knowledge of C language and JAVA

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your answers.

I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All Technical quetions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared technically

Interview Questionnaire 

1 Question

  • Q1. Java c c++

I applied via Campus Placement and was interviewed before Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic coding questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real, and just be confident with what ever knowledge you have, nobody expects you to know everything. Every company from freshers expect basic knowledge and an attitude for to learn new things.
Are these interview questions helpful?

I applied via Campus Placement and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What is collections
  • Q2. What are the new features in java 8
  • Ans. 

    Java 8 introduces lambda expressions, functional interfaces, streams, and default methods.

    • Lambda expressions allow functional programming in Java

    • Functional interfaces enable the use of lambda expressions

    • Streams provide a concise way to perform operations on collections

    • Default methods allow interfaces to have implementation

    • Date and Time API improvements

    • Nashorn JavaScript engine

  • Answered by AI
  • Q3. What is the use of spring boot
  • Q4. What is JPA
  • Ans. 

    JPA stands for Java Persistence API, a specification for object-relational mapping in Java applications.

    • JPA is used to map Java objects to relational database tables.

    • It provides a set of annotations to define the mapping between Java classes and database tables.

    • JPA also supports querying data using the Java Persistence Query Language (JPQL).

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It will be easy interview

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic javascript and nodejs questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your basics clear

I applied via Campus Placement and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Related to final year project and basic programming.

Interview Preparation Tips

Interview preparation tips for other job seekers - I applied for pool campus drive before covid in feb 2019. The whole interview process have done in one day.

The first round was basic aptitude and essay writing the level of difficulty is average and this is also elimination round.

The second was pseudo coding round It has mcq based programing question like arrays, looping and some data structure question.

Depending on the score in coding round they split us into two groups infra and non infra. Infra for cloud and infrastructure related roles and non-infra for programming related role.

The third round was technical Hr. The level of the interview is average he asked basic questions in c and java like inheritance, Polymorphism, encapsulates etc.. and some final project related questions.

The last round was General Hr. He is very friendly and ask about some basic hr question. More importantly know something about the company before getting into this round.

I cleared the interview and got my LOI after 2 months.

Capgemini follows the pre joining course for fresher as ADAPT. It's very useful those are from non IT background.

Clearing ADAPT is not mandatory but you need to participate.

Due to pandemic I got the offer letter on Feb 2021 and now I have completed my training and looking for project.

Atos Interview FAQs

How many rounds are there in Atos IT Helpdesk Executive interview?
Atos interview process usually has 2 rounds. The most common rounds in the Atos interview process are Aptitude Test and One-on-one Round.

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Overall Interview Experience Rating

5/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
View more

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