AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Clear (1)
Prometric Testing IT Helpdesk Executive Interview Questions, Process, and Tips
Prometric Testing IT Helpdesk Executive Interview Experiences
1 interview found
Anonymous
Selected
I applied via Naukri.com and was interviewed before May 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Tell about your past experience
- Q2. Random questions related to career for checking the communication
(6 Questions)
- Q1. What is the work of ping command
- Ans.
Ping command is used to test the reachability of a host on an IP network.
Ping sends ICMP echo request packets to the target host
It waits for the host to respond with an ICMP echo reply
Ping measures the round-trip time for the packets to reach the host and come back
It can also show packet loss and network latency
- Q2. If internet goes down what you will check first
- Ans.
I would check the network connection, router settings, and contact the internet service provider.
Check network connection on the device
Verify router settings and restart if necessary
Contact internet service provider for outage information
- Q3. What is the port number of DNS, DHCP, active directory
- Ans.
DNS - 53, DHCP - 67/68, Active Directory - 389
DNS port number is 53
DHCP port numbers are 67 and 68
Active Directory port number is 389
- Q4. In which technology you are best
- Ans.
I am best in troubleshooting hardware and software issues, network configurations, and providing technical support to end users.
Troubleshooting hardware and software issues
Network configurations
Providing technical support to end users
- Q5. What you will do if domain controller goes down
- Ans.
I will troubleshoot the issue, check for backups, and work on restoring the domain controller.
Troubleshoot the issue to identify the root cause
Check for backups and restore if available
Work on restoring the domain controller to bring it back online
- Q6. How you will do the housekeeping of server
- Ans.
Housekeeping of servers involves regular maintenance tasks to ensure optimal performance and security.
Regularly update software and firmware to patch security vulnerabilities
Monitor server performance and address any issues promptly
Clean up unnecessary files and logs to free up disk space
Implement backup and disaster recovery plans to prevent data loss
Document server configurations and changes for future reference
Interview Preparation Tips
Skills evaluated in this interview
Top trending discussions
Interview questions from similar companies
Current topic
(1 Question)
- Q1. What is networking? Role of IT helpdesk?
- Ans.
Networking is the process of connecting devices to share resources and information. IT helpdesk plays a crucial role in maintaining network infrastructure.
Networking involves connecting devices to share data and resources
IT helpdesk ensures smooth functioning of network infrastructure
Helpdesk troubleshoots network issues and resolves them
Helpdesk ensures network security and monitors network performance
Helpdesk assists...
(2 Questions)
- Q1. SWOT analysis and management skills
- Q2. Why do you want to join?
(6 Questions)
- Q1. Share details of your previous job.
- Q2. Why should we hire you?
- Q3. Why are you looking for a change?
- Q4. What are your salary expectations?
- Q5. What are your strengths and weaknesses?
- Q6. Tell me about yourself.
Interview Preparation Tips
Skills evaluated in this interview
I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Java questions
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Feb 2021. There were 3 interview rounds.
Aptitude round consists Logical reasoning, General Aptitude, Grammar related questions etc. All are moderate level questions.
(3 Questions)
- Q1. Explain OOPs w.r.t Java
- Ans.
OOPs is a programming paradigm that uses objects to represent real-world entities. Java is an OOPs language.
OOPs stands for Object-Oriented Programming System
Java is a class-based OOPs language
Encapsulation, Inheritance, Polymorphism, and Abstraction are the four pillars of OOPs
Objects have state and behavior
Java supports interfaces, which allow for multiple inheritance
Example: A car can be represented as an object wit...
- Q2. Explain about the projects that you have worked on
- Q3. Explain how Java solves machine dependency of code execution
- Ans.
Java solves machine dependency by using bytecode and virtual machine.
Java code is compiled into bytecode which is platform-independent
The bytecode is executed by the Java Virtual Machine (JVM) which is platform-specific
JVM translates bytecode into machine code for the specific platform
This allows Java code to run on any platform with a JVM installed
Example: A Java program compiled on Windows can run on Linux or Mac as
(2 Questions)
- Q1. Why should we hire you?
- Q2. Tell me about yourself.
Interview Preparation Tips
- Java
Skills evaluated in this interview
I applied via Campus Placement and was interviewed before May 2021. There were 2 interview rounds.
Numerical ability and logical reasoning followed by some coding mcqs
(1 Question)
- Q1. Print 1 to 100 without for loop
- Ans.
Printing 1 to 100 without for loop
Use recursion to print numbers from 1 to 99
Print 100 outside the recursion
Use a base case to stop recursion at 100
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Jun 2021. There were 2 interview rounds.
Simple aptitude test
(1 Question)
- Q1. General questions as per your cv
Interview Preparation Tips
- Aptitude
I applied via Campus Placement and was interviewed before Aug 2021. There were 2 interview rounds.
It was a basic aptitude test.
(1 Question)
- Q1. Interview was fine. Mostly asked about my final year project.
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Jun 2021. There were 2 interview rounds.
(1 Question)
- Q1. Explain the mini projects and main project completed during Engineering.
Interview Preparation Tips
- DBMS
- Software Engineering
- Basic coding
Be confident and have a smiling face in the interview round.
I applied via Campus Placement and was interviewed before May 2021. There were 2 interview rounds.
- basic programming on C
(1 Question)
- Q1. - question based on your resume
Interview Preparation Tips
whatever project you are including , you should know enough to explain everything.
I applied via Campus Placement and was interviewed before Oct 2021. There were 3 interview rounds.
English reasoning and logical question
(2 Questions)
- Q1. About self and hobbies
- Q2. About activities involved in
Interview Preparation Tips
Prometric Testing Interview FAQs
Recently Viewed
INTERVIEWS
KPMG India
No Interviews
REVIEWS
Axis Max Life Insurance
No Reviews
REVIEWS
Axis Max Life Insurance
No Reviews
JOBS
Star Union Dai-ichi Life Insurance
No Jobs
JOBS
Axis Max Life Insurance
No Jobs
SALARIES
Prometric Testing
INTERVIEWS
Prometric Testing
10 top interview questions
REVIEWS
Axis Max Life Insurance
No Reviews
REVIEWS
Axis Max Life Insurance
No Reviews
Tell us how to improve this page.
Prometric Testing Interviews By Designations
- Prometric Testing WFM Analyst Interview Questions
- Prometric Testing Software Developer Interview Questions
- Prometric Testing IT Helpdesk Executive Interview Questions
- Prometric Testing Channel Relationship Manager Interview Questions
- Prometric Testing Senior Team Leader Interview Questions
- Prometric Testing Team Lead Interview Questions
Interview Questions for Popular Designations
- IT Helpdesk Engineer Interview Questions
- Helpdesk Associate Interview Questions
- Helpdesk Support Engineer Interview Questions
- Technical Helpdesk Engineer Interview Questions
- Helpdesk Coordinator Interview Questions
- Helper Interview Questions
- Help Desk Executive Interview Questions
- Help Desk Engineer Interview Questions
- Show more
Prometric Testing IT Helpdesk Executive Interview Process
based on 1 interview
Interview experience
Interview Questions from Similar Companies
|
Test Center Administrator
23
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Accounts Officer
12
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Test Center Manager
9
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Quality Test Analyst
8
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Data Analyst
8
salaries
| ₹0 L/yr - ₹0 L/yr |
Pearson VUE
NIIT
TCS iON
MeritTrac
- Home >
- Interviews >
- Prometric Testing Interview Questions >
- Prometric Testing IT Helpdesk Executive Interview Questions
