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Wipro Helpdesk Coordinator Interview Questions and Answers

Updated 3 Feb 2024

Wipro Helpdesk Coordinator Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. As a experience what you have done in your previous company tell me about your roles and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - They just want to see your confidence and how much you reserch on that position please read the discription carefully and add your relevant skill based on job description

I applied via Recruitment Consultant and was interviewed in Dec 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Regarding about my project
  • Q2. And some personal questions
  • Q3. They ask questions Regarding about shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - It's normal interview not to worry its super

Helpdesk Coordinator Interview Questions Asked at Other Companies

Q1. Please tell me something about a good sellery

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(3 Questions)

  • Q1. What's BSOD Error?
  • Ans. 

    BSOD Error stands for Blue Screen of Death Error, a common error message displayed on Windows operating systems when a system crash occurs.

    • BSOD Error is a stop error message displayed on a blue screen when Windows encounters a critical system error.

    • It usually includes an error code and a message indicating the cause of the crash.

    • Common causes of BSOD errors include hardware failures, driver issues, and software conflic...

  • Answered by AI
  • Q2. What's operating system?
  • Ans. 

    An operating system is a software that manages computer hardware and provides services for computer programs.

    • Manages computer hardware resources such as CPU, memory, and storage

    • Provides a user interface for interacting with the computer

    • Supports running applications and managing files

    • Examples include Windows, macOS, Linux, and Android

  • Answered by AI
  • Q3. What's no display?
  • Ans. 

    No display refers to a situation where a computer monitor or screen is not showing any images or information.

    • Check if the monitor is properly connected to the computer

    • Ensure the monitor is turned on and receiving power

    • Try adjusting the brightness and contrast settings on the monitor

    • Check if the computer is sending a signal to the monitor

    • Restart the computer and monitor to see if the issue resolves

  • Answered by AI

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Three questions on python dsa
  • Q2. Lonklist, opencvpy

Interview Preparation Tips

Interview preparation tips for other job seekers - study programming well
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Medium level questions

Round 3 - Group Discussion 

To improve communication skills

Interview Preparation Tips

Topics to prepare for Accenture IT Helpdesk Executive interview:
  • To introduce myself
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Basic Technical interview question regarding laptop and desktops
  • Q2. Why we use Ping command
  • Ans. 

    Ping command is used to test the reachability of a host on an IP network.

    • Ping command sends ICMP echo request packets to the target host

    • It waits for ICMP echo reply packets to confirm the host's availability

    • Ping command helps in troubleshooting network connectivity issues

    • It can also be used to measure round-trip time between the source and target host

  • Answered by AI
  • Q3. Difference between ipv4vand ipv6
  • Ans. 

    IPv4 uses 32-bit addresses while IPv6 uses 128-bit addresses.

    • IPv4 addresses are written in decimal format (e.g. 192.168.1.1) while IPv6 addresses are written in hexadecimal format (e.g. 2001:0db8:85a3:0000:0000:8a2e:0370:7334).

    • IPv4 supports around 4.3 billion unique addresses while IPv6 supports an astronomical number of unique addresses.

    • IPv4 has a header length of 20 bytes while IPv6 has a fixed header length of 40 by...

  • Answered by AI
  • Q4. Outlook file corrupted or not opening
Round 3 - HR 

(1 Question)

  • Q1. Salary and other elated

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Favorite color and the reason

Round 2 - One-on-one 

(1 Question)

  • Q1. Itil certification will be good

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

A straightforward technical multiple choice aptitude test ranging from beginner to advanced knowledge. Once You achieve a satisfactory score relative to your sought position, You should be offered a job.

Round 2 - Technical 

(1 Question)

  • Q1. Give us a time when you were challenged and how did You respond ?
  • Ans. I relayed an incident regarding VP executive in which I handled the matter accordingly; a bit of thinking outside the box.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for the interview by thoroughly understanding the position you're applying for as well as the company's history and latest news.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is VPN and why it is used for
  • Ans. 

    VPN stands for Virtual Private Network. It is used to create a secure connection over the internet, allowing users to access private networks remotely.

    • VPN encrypts data to ensure privacy and security

    • It allows users to access restricted websites or content

    • VPN can be used to bypass geo-restrictions and access region-locked content

    • It is commonly used by remote workers to securely connect to their company's network

  • Answered by AI
  • Q2. BSOD Blue and black screen of depth

Skills evaluated in this interview

I was interviewed in Jul 2017.

Interview Questionnaire 

3 Questions

  • Q1. Ask basics
  • Q2. Ask questions for degree stream relevant?
  • Q3. Some peoples having practical knowledge, please understand us

Interview Preparation Tips

Round: Group Discussion
Duration: 10 minutes

Round: Test
Duration: 30 minutes

Skills: Microsoft Excel Skills, Microelectronics
College Name: Adhiyamaan College of Engineering

Wipro Interview FAQs

How many rounds are there in Wipro Helpdesk Coordinator interview?
Wipro interview process usually has 1 rounds. The most common rounds in the Wipro interview process are HR.

Tell us how to improve this page.

Wipro Helpdesk Coordinator Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Wipro Helpdesk Coordinator Salary
based on 69 salaries
₹1 L/yr - ₹3.3 L/yr
7% less than the average Helpdesk Coordinator Salary in India
View more details

Wipro Helpdesk Coordinator Reviews and Ratings

based on 21 reviews

3.6/5

Rating in categories

3.5

Skill development

3.5

Work-life balance

2.5

Salary

3.1

Job security

3.3

Company culture

2.9

Promotions

3.2

Work satisfaction

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