NTT Data IT Service Desk Analyst Interview Questions and Answers

Q1. Explain your self what is your goal Why you are selecting this
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Q2. What is your previous experience
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Q3. Why your left that one
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Q4. What is your favorite
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Q5. What is your native place
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Verbal logical quantitative

Q1. Tel me about youself.
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Q1. Name & bio & education
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Q2. Future goals & achievements.
Ans. 
My future goal is to become a senior Desktop Support Engineer and achieve industry certifications.
• Obtain industry certifications such as CompTIA A+ and Microsoft Certified Desktop Support Technician (MCDST)

• Gain experience in troubleshooting complex technical issues

• Lead projects to improve efficiency and productivity in the IT department
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Q1. What is dhcp ?
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DHCP stands for Dynamic Host Configuration Protocol. It is a network management protocol used to automatically assign IP addresses to devices on a network.
• DHCP assigns IP addresses to devices on a network

• It also provides other network configuration information such as subnet mask and default gateway

• DHCP servers lease IP addresses to devices for a specific period of time

• DHCP helps in reducing manual configuration errors
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Q2. How to boot a new laptop
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To boot a new laptop, you need to press the power button and wait for the operating system to load.
• Press the power button to turn on the laptop

• Wait for the manufacturer's logo to appear on the screen

• The operating system will start loading

• Enter any necessary login credentials if prompted
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Q1. Networking question about class a - e
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Q2. Tricky question about topology
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Q1. Domain related queries
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Q1. Data centre related questions
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Q1. What is DHCP ?
Ans. 
DHCP stands for Dynamic Host Configuration Protocol. It is a network management protocol used to automatically assign IP addresses to devices on a network.
• Automatically assigns IP addresses to devices on a network

• Helps in managing and organizing network resources efficiently

• Reduces the need for manual configuration of IP addresses

• Ensures that each device on the network has a unique IP address

• DHCP server leases IP addre
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Q2. What is LAN ?
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LAN stands for Local Area Network, a network that connects computers and devices within a limited area such as a home, office, or building.
• LAN is a network that covers a small geographic area, typically within a single building or campus.

• It allows connected devices to communicate with each other and share resources such as files, printers, and internet access.

• LANs are commonly used in homes, offices, schools, and other...read more
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Q1. What ever you have mentioned in resume they will asked you and some related to that
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They will give you some case reference and ask you what you will do on this cases.

Q1. About yourself and overall experience what projects you have worked what is day to day workings and if you are handling team and all you have to respond.
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Q1. In this they will discuss regarding you payouts.
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Basics of your working to check your confidence and knowledge.

Q1. Deep interview questions from your resume and according to required profile
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Q1. Introduction and salary discussion
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Q1. Self introduction
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Q1. Troubleshooting steps for APIPA
Ans. 
APIPA stands for Automatic Private IP Addressing. It is a feature in Windows that allows a computer to automatically assign itself an IP address when a DHCP server is not available.
• Check if the computer has an IP address in the range of 169.254.0.1 to 169.254.255.254

• Verify if the computer is unable to obtain an IP address from a DHCP server

• Ensure that the network cable is properly connected and the DHCP server is funct...read more
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