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Capgemini IT Service Desk Analyst Interview Questions and Answers
Capgemini IT Service Desk Analyst Interview Experiences
1 interview found
Anonymous
I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.
30 question reasoning
(2 Questions)
- Q1. Tell me about yourself Introduction
- Q2. Situation based questions
Interview Preparation Tips
Interview questions from similar companies
Interview Questionnaire
1 Question
- Q1. They will ask the questions on your background and working experience
Interview Questionnaire
1 Question
- Q1. General Questions
Interview Preparation Tips
I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.
(1 Question)
- Q1. About pointers and their types
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.
They give some MCQ question from c#, .net,SQL, angular. Fizz Buzz type coding.
(1 Question)
- Q1. Basic oops concepts, splitter, 3 highest salary in SQL, procedure and functions difference. Basic questions of c#.
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. In 1st round they asked aptitude questions And 2nd round was an technical hr interview in this they asked oops concepts and basic C programming
Interview Questionnaire
2 Questions
- Q1. Basic finance questions
- Q2. Journal entries and about the role applied
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How do you handle an angry customer on call?
- Ans.
I remain calm, listen actively, empathize, apologize, offer solutions, and follow up.
Remain calm and professional throughout the call.
Listen actively to the customer's concerns and let them vent.
Empathize with the customer and acknowledge their frustration.
Apologize for the inconvenience caused and take responsibility.
Offer solutions to resolve the issue and ask for their input.
Follow up with the customer to ensure the...
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Spring IOC , bean scopes, Tomcat server questions , SpringBoot questions Dependency questions, Maven questions
Interview Questionnaire
1 Question
- Q1. Questions Based on basic algorithm and Oops concept
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Capgemini IT Service Desk Analyst Interview Process
based on 1 interview
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Capgemini IT Service Desk Analyst Reviews and Ratings
based on 4 reviews
Rating in categories
|
Consultant
56k
salaries
|  ₹5.2 L/yr - ₹18 L/yr |
|
Associate Consultant
50.7k
salaries
| ₹2.9 L/yr - ₹12 L/yr |
|
Senior Consultant
47.3k
salaries
| ₹7.5 L/yr - ₹25 L/yr |
|
Senior Analyst
21.1k
salaries
| ₹2.2 L/yr - ₹9 L/yr |
|
Senior Software Engineer
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salaries
| ₹3.5 L/yr - ₹12.9 L/yr |
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