Capgemini IT Service Desk Analyst Reviews

Likes

Company conduct multiple learning and certifications programs which will help you grow in industry. But the salary hike is worst.

Dislikes

Policies are applicable to specific employees. If you are manager's favourite then no policies are applicable. Worst salary hike. Work satisfaction depends upon client.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to be liked in the company

Dislikes

No one recognizes you. Work pressure is high. No salary hike. Hybrid work mode that to 3 days a week 6 hours mandatory in the office.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Currently I'm working on my third project at Capgemini, and what I appreciate the most is supportive environment. My manager and team are always encouraging, making it easy to collabourate, learn and grow. The exposure to diverse projects and technologies has beed invaluable in shaping my automaiton testing skills

Dislikes

one of the biggest challenges has been the salary hikes and promotions cycle, especially for freshers. the increments are quite low, and carrer progression feels slow due to a lack of transparency in the promotion process. Despite receiving strong performance ratings from manager(2 which is very good), HR often downgrade it to 3(average) citing arbitary reasons such as incomplete training modules or remote work policies. The disconnect bw actual performace adn final appraisal desisions can be demotivating, as it directly both growth opportunities and financial rewards....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Depending upon your N+1 and Delivery Manager your professional life will do up and down. Plenty opportunities to learn new stuff.... Udemy and multiple other offers to train unr self.

Dislikes

Increment Salary Lack or motivation from you N+1 Partiality Company Culture

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

There is nothing to like

Dislikes

HR is not responsive .They dont reply mails .Dont join any Gurugaon based project .they will Harras you like anything .they will make your life hell .if they will not increment is fine but atleast don't torture people . Some managers like Abhishek Jain , Gunjan Chopra they will hound you like anything.They force you to leave the job .

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

In Capgemini it is mandatory tow work from office 12 days in a month.

Dislikes

Worst experience with leads and manager Depends on leads the work life balance and culture We cannot take a single day leave while serving notice period this was worst I have ever seen

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

strong emphasis on work-life balance, diverse projects, a supportive and collaborative culture, robust learning and development opportunities, commitment to employee growth, and the chance to work on cutting-edge technologies with global clients

Dislikes

poor project allocation, inadequate career growth opportunities, a lack of work-life balance, inconsistent management quality, feeling like "just a number" within the company, limited flexibility, and a culture that prioritizes billable hours over employee well-being

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good company culture

Dislikes

No hike since long, for promotion u will get 1% hike that's pathetic.performance parameters are confusing and changed as an when required no growth in salary.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It's a funding indian Elections and AI. You told me to go for vacations and you terminate me. Even you didn't provide me 1 month leaves that was accumulate by me for last 3-4 years. Pandit, Muslim and Lower caste is a combination which used to make business down and you can see the share market. That's why we facing riot's these days.

Dislikes

Company has a political inclinations towards a certain political party i.e. Congress lead front. Company has huge management cost which should be reduced. It's a Non Indian Multinational company which a threat to security. You is supporting to certain caste. Too much women friendly and too much muslim friendly. You are not focus on your employees. You are helping other companies.

Likes

Work Life Balance Skill development Salary Company Culture Work satisfaction Recognition

Dislikes

The Payroll Income Tax team .. Very bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

Work life balance completely satisfied, no more restrictions, if you complete your work you can enjoy your freedom, peaceful environment, lovely accamadation.

Dislikes

The only one Salary compensation is lower than expectations

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Dislikes

The ill minded manager specially are a threats to IT industry. After working day and night for a support project for one whole year my manager told me that I have not given a single drop to the project in triage. I was a team lead too and trained my colleagues everytime possible and helped them yet I got to hear such word which breaks the moral peace of a person. So beware of the few male south Indian managers....Read More

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Great opportunity for skill development Work satisfaction depends on which project your are working

Dislikes

Promotions are biased If you are from north and your manager is South Indian don't expect for any promotion or salary hike Bench people are treated very badly Shift allowance is very bad compared to other companies

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary credited on time and leave approval is not an issue.

Dislikes

HR professionals do not join Capgemini. The worst thing is the company culture, If you have enough butter and oil then an individual can grow here. No upskilling and opportunities in IJP. The HR doesn't share full HR Policy about benefits and appraisal and HR manual to employees. Annual increment depends on manager biased. The worst part is 90 days notice period without any buyout option. The company interview is full of drama and they'll put you in a servicedesk job and make your job profile worst everyday. Managers are not knowledgeable about process and procedures they hire wrong professional for the wrong position. Overall recommendation DO NOT Join CG Kolkata as it's an MNC by name but the culture and environment is unorganized like a local galli startup....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

good company to learn new skills for freshers

Dislikes

salary package its not good and work life balance was not good, sometime extended to work shift time increment is not satisfied

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Working life balance is quite there and u learned a lot as opportunities are very much.

Dislikes

Money they gave little less ,no extra perks ,no bonuses.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.