UST Service Desk Engineer Interview Questions and Answers

Reading comrehensions, mathematics basic level, reasoning, blood relation questions.

Q1. Introduction and experience
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Q2. Skills that a candidate aquire
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Q1. Technical, skills related questions
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Q1. Diclscuss previous salary, offered salary and other perks
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Q1. Introduction, technical skills and tools used before
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Core domain of your resgister branch.
5 sections for electrical and electronics branch student.
1. reasoning
2. general aptitude
3. power electronics(5 questions)
4. communication engg.
5. other engineering fundamentals

Q1. Question were based on digital electronics.
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Q1. Self introduction
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Q1. Troubleshooting steps for APIPA
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APIPA stands for Automatic Private IP Addressing. It is a feature in Windows that allows a computer to automatically assign itself an IP address when a DHCP server is not available.
• Check if the computer has an IP address in the range of 169.254.0.1 to 169.254.255.254

• Verify if the computer is unable to obtain an IP address from a DHCP server

• Ensure that the network cable is properly connected and the DHCP server is funct...read more
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Health management information system

Information details

Q1. Self Introduction
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Q2. What is Active Directory
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Active Directory is a directory service developed by Microsoft for managing network resources and user accounts.
• Active Directory is used to centrally manage and authenticate users, computers, and other network resources in a Windows domain environment.

• It provides a hierarchical structure of objects, such as users, groups, and organizational units (OUs), which can be organized and managed based on the organization's nee...read more
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Q3. What is DNS ?
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DNS stands for Domain Name System. It is a decentralized system that translates domain names into IP addresses.
• DNS is used to resolve domain names to their corresponding IP addresses.

• It helps in the efficient routing of internet traffic by translating human-readable domain names into machine-readable IP addresses.

• DNS operates through a hierarchical structure of servers, including authoritative DNS servers, recursive DN...read more
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Q1. IP address, VPN, Office 365
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Q2. Windows troubleshooting, SLA, Communication
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Q3. Outlook troubleshooting, Microsoft Office 365 License.
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